Enterprise Vault

You may have seen some questions on the support forum about Office 2003 SP3 and compatibility with EV, so we thought we'd post this article to clear up any mis-understandings about what works and what doesn't.

The problem that some customers have found after applying SP3 is that when a user opens an archived message with more than 2048 recipients on the TO,CC or BCC field, an error will occur. We've already updated our Compatibility Guide and mentioned that the EV client will work with SP3 but have added a footnote that you need to read our Technote http://seer.entsupport.symantec.com/docs/296572.htm which has more information about the issue. Also, we still don't recomend putting SP3 on the EV server, this shouldn't be an issue for most of you and we will update the compatbility guide once...