The EV team are alive and well and continue rocking all over the world!
Contrary to a few hopeful blog postings predicting the early demise of the EV product team and the end of Symantec’s focus on the archiving market’s #1 product, we’re pleased to re-affirm that there was zero impact to the overall EV team by the recent Symantec organisational changes. This includes the EV product team, engineering, product management, marketing, field enablement, consultancy and support; in fact we have recently added numbers to some of these teams as demand continues for EV to outstrip the general market growth!
The EV team is one of the main reasons why it is the archiving market’s #1 product because within it we have the following groups of dedicated & hard working people.
We have just released a new technote which explains the recommended method to support a new minor release of Domino (e.g. 7.0.x, 8.0.x, etc) as an Enterprise Vault 'target mail server for archiving only', prior to full certification of the new minor release by the Enterprise Vault certification team. When there is a new a minor version of Domino, the Enterprise Vault certification team may need to undertake an extensive testing effort. This is to ensure that all supported functionality of that Domino server version as both an Enterprise Vault Domino Gateway and a target mail server continue to operate as expected. If you need to upgrade your Domino mail servers to the latest minor release before we have completed our certification process , then read the following technote to understand how this should be done to keep within the boundaries of what will be supported by Symantec.
Archiving from an Exchange 2007 server which is running on Windows Server 2008 is now supported with Enterprise Vault 2007 SP3 or later. We know this has been a popular question from the field so hope this news is just what you wanted to hear.
NB. Running Enterprise Vault on Windows Server 2008 is not currently supported
1) The chance to let us know what you think about Enterprise Vault....!
2) A chance to win an Apple iTouch....!!!
Yes - we thought that would get your attention...now read on to find out how to participate.
You are cordially invited to participate in the annual Symantec Enterprise Vault Customer Survey – we respect your opinion, so your participation is vitally important to the future evolution of Enterprise Vault!
We appreciate that the survey is quite lengthy, so any non-mandatory sections can be skipped if they are not relevant to your organisation.
Every completed survey will be eligible to participate in a prize draw to win one of five Apple iTouch devices – the draw will take place in early...
How to do backups of your Enterprise Vault environment
At the begining of this year we told you about a best practice document we'd published to help you understand how to manage your EV system from a backup perspective. Well there's been a complete re-write of this document and we're sure you'll want to read this latest version.
This updated best practise document discusses the inherent need to securely backup Enterprise Vault servers to insure best available DR scenarios. With several very important information sources integrated with Enterprise Vault, it is critical that proper backups of his data be performed on a regular basis. This paper considers the impact this has on Enterprise Vault ways customers can easily implement a high degree of coverage for their archived content.
It is important to understand that it is a Best Practise to regularly backup he components of your Enterprise Vault...
The Symantec Certification Team is seeking beta candidates for the new Administration of Symantec Enterprise Vault 2007 for Exchange Certification Exam. This exam will test users knowledge and skills necessary to plan, deploy, manage, and monitor Symantec Enterprise Vault 2007 for Exchange.
The first 100 candidates worldwide to register and complete the exam will be certified for FREE!
In June , the whole product team were at Vision in Las Vegas. It was a great event and EV featured prominently with various breakout sessions, panel sessions and a fantastic social event. So in October we hope to repeat this in Europe when Vision rolls in The Hague in Holland.
So please mark October 7th to 9th in your diary.....better still, click on the link below and sign up while the Early Bird offer is still on, this offer runs till July 15th. The holiday season is upon us so make sure you do this soon....before you know it it will be September.
Sometimes it's important to let our happy band of Enterprise Vault evangelists know that their favourite email archiving platform is still considered to be the leading product in this area. Obviously we would say this wouldn't we, but in fact Gartner are also saying so in their 2008 Magic Quadrant for Email Active Archiving. The press release is shown below but the point to take away from this is that if you chose to implement EV then you're in good company and we're pleased and proud to be selected as the leaders of the Gartner survey.
Symantec in the Leaders Quadrant of the Magic Quadrant for Email Active Archiving
According to Symantec, adoption of Enterprise Vault is driven by ability to execute in meeting customer demands today and being well-positioned for tomorrow as the market...
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We know at times it can be frustrating if you are not sure how to best resolve a support case or what options are available to you as a customer. Whilst our EV Support team constantly tries its best we know sometimes a case can fall through the cracks. The object of this post is to help dispel some of the mystery around communicating and interacting with Support and educate you as the customer on what you can do.
Here are some useful links to help you in communicating with Support and resolving your issues.
Firstly, you can sign up for the support bulletins. I highly recommend it!
Symantec's free Technical Support Email Bulletins keep you informed about:
As mentioned in a previous comment today we've released EV2007 SP3. There are also SP's for CA & DA) and you can download the release notes and software from the following links.
The release docs contain an Updates file with full details of the key issues that SP3 addresses so please make sure you read that first.
Symantec Enterprise Vault 2007 Service Pack 3 (SP3)
We thought it was about time to give you an update on our Service Pack release schedule for this year to help you plan your upgrades and maintenance work. This just helps avoid situations where you install what you think is the latest service pack, only to find out that a new one has been released. As you can see we expect to release EV2007 SP3 next week and then almost one SP per month for the other versions.
Watch out on this Blog for more info about SP3 next Friday.
May 2008 - Due end of next week
EV2007 SP3
CA2007 SP3
DA2007 SP3
June 2008
V6 SP6
CA6 SP4
CA6 SP3
July 2008
V7 SP5
CA7 SP5
DA7 SP5
Sept 2008
EV2007 SP4
CA2007 SP4
DA2007 SP4
NB: We will generally release the SPs shown above on the last...
The Enterprise Vault Team are delighted to announce a number of cool and exciting activities at VISION 2008, The Venetian www.venetian.com , Las Vegas, June 9th-12th 2008!
