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Amy Dugdale | 11 Apr 2014 | 0 comments

On April 7, 2014, a significant vulnerability was reported with OpenSSL. This vulnerability has been referred to as "Heartbleed" / CVE-2014-0160 (more details here -- ).

Symantec Enterprise has reviewed this vulnerability thoroughly.  In the final analysis, our infrastructure is not susceptible to the "Heartbleed" bug in the outdated OpenSSL library due to the following reasons:

1.       Our web servers do not use OpenSSL to provide services to customers.

2.       Our hardware and software suppliers confirmed the platforms and versions used to deliver our services are not vulnerable.

3.       We manually tested each customer web portal to confirm our systems are not vulnerable to this bug

No changes will need to be made to security certificates because our systems were...

Alex Brown | 10 Apr 2014 | 0 comments

Enterprise Vault shortcut icons sometimes do not show in Outlook 2013. This is an issue with the way that Outlook handles custom form icons and has now been resolved by Microsoft via a cumulative update.

Andy Nash | 10 Apr 2014 | 0 comments

Today (10th April 2014) the world woke-up to the news that OpenSSL has a serious security vulnerability, with a catchy name "Heartbleed"

I'm sure you'd like to know Symantec's official view on the Enterprise Vault family of products.

You can read our offical response here:

To put your mind at rest, all currently released versions are unaffected by this vulnerability.




Alex Brown | 28 Feb 2014 | 19 comments

*Update 26th March*


I'm pleased to announce that from today Enterprise Vault now offers support for Service Pack 1 for Exchange Server 2013 and Outlook 2013 (as a client).

See below for minimum Enterprise Vault versions:

  • Exchange Server 2013 SP1 - Supported from Enterprise Vault 10.0.4 CHF2 or later
  • Outlook 2013 SP1 - Supported as a client from Enterprise Vault 10.0.3 or later


SharePoint 2013 SP1 is still in certification and we expect to be able to announce support in the coming weeks.


As always, check the Enterprise Vault compatibility guide for all certification information:

Alex Brown | 29 Nov 2013 | 3 comments

I am happy to announce that Enterprise Vault now officially supports Exchange 2013 CU3. You will need to install the 10.0.4 CHF2 cumulative hotfix (or later) otherwise everything else remains the same. You can pick up a copy of this hofix here:

The compatibility guide will be updated shortly to reflect this certification.

Alex Brown | 01 Oct 2013 | 1 comment

Just quick note to let you know that we have finalised our testing of Outlook 2010 SP2 and it is now fully supported as a client.

You can use Enterprise Vault client 9.0.1 or later or 10.0 or later.

The Enterprise Vault Compatibility guide ( will be updated with this information and released in the next 2 weeks.





amitpunde | 05 Sep 2013 | 4 comments

Are you eager to get a sneak peek into the all new and exciting features of Enterprise Vault 11 release? Then here is your chance to do so, by participating in the upcoming Enterprise Vault 11 Beta program. Beta is a major milestone in our product release cycle and we would like you to get an early insight to these features to help you prepare for this release. It will also help us to gather important feedback regarding these features. Below is a high level summary of the key features that we plan to make available in the beta program


  1. Enterprise Vault Search – is a new and much anticipated end-user search UI which will provide a rich & cross browser search experience. It is intended to enhance and unify the search options available to end-users and provide a slick & easy to use interface. It will allow users to access and search/navigate their archive folder hierarchy on any browser,  run and save search terms, export search...
Alex Brown | 09 Aug 2013 | 5 comments

PST files are a bit of a paradox- they’re equally great and painful. End-users love them because they are in total control of how and where they save their valuable messages for easy access later. IT departments hate them due to their unstable nature (especially when they grow into the multiple GB territory) and their ability to consume vast quantities of File Server resources.

This is an age old problem and one that Symantec Enterprise Vault has been helping resolve for many years. It is better for everyone if end-users make use of a centralized, managed archive for their long term message retention needs and allow IT departments to remove the need for PST files, which helps free up the disk, backup and support desk overhead associated with PST usage. End-users are happy, and IT departments are happy. How often can you say that?

At Symantec, we recognize that PST eradication is difficult. To try and make this process as easy as possible, we have made...

c3lsius | 16 Jul 2013 | 0 comments

Do you ever feel like managing your organization’s data is a daunting task? You are not alone. With the rapid growth of unstructured  dark data, organizations face increasing risk of inappropriate data access as well as rising compliance and storage costs.  So what can be done to get a handle on data?  The first step is data governance.

In this session, you will learn how to:

  • Use Data Insight to understand your files
  • Go beyond meta-data to understand who owns the files
  • Understand data ownership allowing  you to broker conversations with the business
  • Archive relevant content to Enterprise Vault
  • Govern to increase business value, reduce risk and lower costs

Please join Symantec’s experts Christine Emilie Lim, Robert Mossi and Ketan Shah on Wednesday, July 24th at 9:30 am PT to learn how Data Insight and Enterprise Vault enable organizations to reduce risks, decrease costs...

Alex Sakaguchi | 15 Jul 2013 | 0 comments


The Virtual Vision Google+ Hangout Series has been going strong for four weeks with Hangouts from NetBackup, Clearwell and Enterprise Vault and Backup Exec.

Couldn’t attend one of the previous Hangouts? Don’t worry, you can catch the recordings, view the supporting documents, or ask questions via the Google+ event pages.

Make sure to mark your calendars for the upcoming events throughout the rest of July and August. You can RSVP, view more details about the events and watch recordings after the events have taken place all on the Google+ event pages.

Check back here to see updates on the sessions, or follow @Symantec on Twitter, add +Symantec to your Google+ Circles or like us on Facebook ...