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EV Guys | 30 Sep 2008 | 7 comments

How to do backups of your Enterprise Vault environment

 

At the begining of this year we told you about a best practice document we'd published to help you understand how to manage your EV system from a backup perspective. Well there's been a complete re-write of this document and we're sure you'll want to read this latest version.

 

This updated best practise document discusses the inherent need to securely backup Enterprise Vault servers to insure best available DR scenarios. With several very important information sources integrated with Enterprise Vault, it is critical that proper backups of his data be performed on a regular basis. This paper considers the impact this has on Enterprise Vault ways customers can easily implement a high degree of coverage for their archived content.

 

It is important to understand that it is a Best Practise to regularly backup he components of your...

EV Guys | 30 Sep 2008 | 5 comments

 

On Sept 24th we released  EV2007 SP4   (there are also SP's for CA & DA) you can download the release notes and software from the following links.

 

 

Symantec Enterprise Vault 2007 Service Pack 4 (SP4)

Build Number: 7.5.4.2534

Documentation link -  http://entsupport.symantec.com/docs/308842

Installation link -  http://entsupport.symantec.com/docs/308768

 

Symantec Compliance Accelerator 2007 Service Pack 4 (SP4)

Build Number: 7.5.4.5327

Documentation link -    http://entsupport.symantec.com/docs/308778

Installation link - ...

EV Guys | 16 Sep 2008 | 0 comments

The Symantec Certification Team is seeking beta candidates for the new Administration of Symantec Enterprise Vault 2007 for Exchange Certification Exam. This exam will test users knowledge and skills necessary to plan, deploy, manage, and monitor Symantec Enterprise Vault 2007 for Exchange.

 

The first 100 candidates worldwide to register and complete the exam will be certified for FREE!  

Registration opens on September 17th. 

 

Email Customer_Certifications@Symantec.com to express your interest.

 

For more information about the certification, go to this link

http://www.symantec.com/business/training/certification/path.jsp?pathID=250-307

EV Guys | 01 Aug 2008 | 1 comment

Today we've released V7 SP5  (there are also SP's for CA & DA) you can download the release notes and software from the following links.

 

Details:

Symantec Enterprise Vault 7.0 Service Pack 5 (SP5)

 

Build Number: 7.0.5.3001

Documentation link -  http://entsupport.symantec.com/docs/306765

Installation link -  http://entsupport.symantec.com/docs/306744

 

Symantec Compliance Accelerator 7.0 Service Pack 5 (SP5)

 

Build Number: 7.0.5.1024

Documentation link -  http://entsupport.symantec.com/docs/306780

Installation link -  http://entsupport.symantec.com/docs/...

EV Guys | 04 Jul 2008 | 0 comments

In June , the whole product team were at Vision in Las Vegas. It was a great event and EV featured prominently with various breakout sessions, panel sessions and a fantastic social event. So in October we hope to repeat this in Europe when Vision rolls in The Hague in Holland.

 

So please mark October 7th to 9th in your diary.....better still, click on the link below and sign up while the Early Bird offer is still on, this offer runs till July 15th. The holiday season is upon us so make sure you do this soon....before you know it it will be September.

 

http://vision.symantec.com/TheHague/location.aspx

 

We'll post more information nearer the time but we look forward to seeing you all there.

 

 

 

Thanks

EV Guys

EV Guys | 26 Jun 2008 | 0 comments
 

Today we've released V6 SP6  (there are also SP's for CA & DA) you can download the release notes and software from the following links.

 

Details:

Symantec Enterprise Vault 6.0 Service Pack 6 (SP6)

Documentation link -  http://entsupport.symantec.com/docs/297648

Installation link -  http://entsupport.symantec.com/docs/305216

 

Symantec Compliance Accelerator 6.0 Service Pack 4 (SP4)

Documentation link -  http://entsupport.symantec.com/docs/297650

Installation link -  http://entsupport.symantec.com/docs/305226

 

Symantec Discovery...

EV Guys | 06 Jun 2008 | 1 comment
 

Sometimes it's important to let our happy band of Enterprise Vault evangelists know that their favourite email archiving platform is still considered to be the leading product in this area. Obviously we would say this wouldn't we, but in fact Gartner are also saying so in their 2008  Magic Quadrant for Email Active Archiving. The press release is shown below but the point to take away from this is that if you chose to implement EV then you're in good company and we're pleased and proud to be selected as the leaders of the Gartner survey.

 

 


Symantec in the Leaders Quadrant of the Magic Quadrant for Email Active Archiving

 
According to Symantec, adoption of Enterprise Vault is driven by ability to execute in meeting customer demands today and being well-positioned for tomorrow as...

EV Guys | 31 May 2008 | 0 comments
 

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We know at times it can be frustrating if you are not sure how to best resolve a support case or what options are available to you as a customer.   Whilst our EV Support team constantly tries its best we know sometimes a case can fall through the cracks.  The object of this post is to help dispel some of the mystery around communicating and interacting with Support and educate you as the customer on what you can do.

 

 

Here are some useful links to help you in communicating with Support and resolving your issues. 

 

Firstly, you can sign up for the support bulletins.  I highly recommend it! 

 

Symantec's free Technical Support Email Bulletins keep you informed about:

    •    Timely notification of...
EV Guys | 30 May 2008 | 1 comment
 

As mentioned in a previous comment today we've released EV2007 SP3.  There are also SP's for CA & DA) and you can download the release notes and software from the following links.

 

The release docs contain an Updates file with full details of the key issues that SP3 addresses so please make sure you read that first.

 

Symantec Enterprise Vault 2007 Service Pack 3 (SP3)

 

Build Number: 7.5.3.2138

Documentation link -  http://entsupport.symantec.com/docs/304302

Installation link -  http://entsupport.symantec.com/docs/304217

 

Symantec Compliance Accelerator 2007 Service Pack 3 (SP3)

 

Build Number: 7.5.3.5169

Documentation link -  ...

EV Guys | 23 May 2008 | 4 comments
 

We thought it was about time to give you an update on  our Service Pack release schedule for this year to help you plan your upgrades and maintenance work. This just helps avoid situations where you install what you think is the latest service pack, only to find out that a new one has been released. As you can see we expect to release EV2007 SP3 next week and then almost one SP per month for the other versions.

 
Watch out on this Blog for more info about SP3 next Friday.

 
May 2008 - Due end of next week

EV2007 SP3
CA2007 SP3
DA2007 SP3

 

June 2008
V6    SP6
CA6  SP4
CA6  SP3

July 2008
V7   SP5
CA7 SP5
DA7 SP5

Sept 2008
EV2007 SP4
CA2007 SP4
DA2007 SP4

 

NB: We will generally release the SPs shown above on the last...