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Enterprise Vault
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Glenn Martin | 09 Nov 2009 | 1 comment

We've just posted a video which presents an overview about Virtual Vault - what it is & what it looks like.

This will hopefully answer many of the questions that you might have about this feature, it's presented by Alex Brown (our Product Manager for EV Exchange)

Alex & I are in Berlin at Teched so if you're in town then pop over to our stand in the exhibition hall and we'll happily show you VV in the flesh.

Meanwhile  go check this out


Glenn Martin | 06 Nov 2009 | 10 comments

EV 8.0 SP3 has landed

We’re pleased to announce that EV 8.0 SP3 was released on November 4th and can now be downloaded from FileConnect; the release documents are attached to this post.

In summary the key new functionality is:

1)      Virtual Vault – manage your archive as if it’s a PST. This now means your users can stay within the Outlook pane and browse their archive in a quick & familiar manner. This is a much anticipated feature which has undergone extensive testing both in house & with many beta customers. We are very excited about this new feature and believe it now offers the user a truly transparent UI experience, I can’t do justice to this feature in a quick post like this one so expect further follow up in the next week or so.

2)      SharePoint –  some significant enhancements to the user experience & archiving capability...

Darren Locke | 16 Sep 2009 | 6 comments

Over the last couple of years, we have seen a high uptake of Enterprise Vault File System Archiving (FSA) amongst our install base. However, we have not been able to offer support for customers where Apple Mac systems need to access the archived files. That is, until now. I’m excited to detail our support for FSA and Mac systems through our partnership with Group Logic.

First of all some background to why we have not been able to support Mac systems as clients for FSA. When we create placeholders we set the CIFS ‘O’ Offline attribute. A Windows client knows to treat this file differently to non-archived files. Indeed, on seeing the ‘O’ attribute set, Windows will change the icon of the file so that you have a visual indicator that this is a pointer to the file which is now “somewhere else”. (On Windows  XP you will see a black clock symbol in the bottom left of the file icon. With Vista and Windows 7 you will see an ‘X...

Glenn Martin | 14 Jul 2009 | 0 comments

We are pleased to announce that Enterprise Vault 8.0 SP2 is now available for download via the FileConnect portal.

This is a departure from how we have previously made service pack releases available and has been done partly to provide you with a single place where you can download your software and partly for logistical reasons since we now ship the release as an ISO file which is about 1.4GB and is more easily managed using the FileConnect portal. If you do have trouble accessing the portal then you should in the first instance contact our Customer Care who will be able to assist you.

This release highlights are as follows

  • EV Entourage client
  • EV Mobile Search
  • Domino Retention Folders CLI
  • New DA reports
  • EVSVR Repair
  • Archive draft & future calendar items
  • Support for SQL2008

I've attached the release notes to this post so you can read all the detail about SP2

Glenn Martin | 29 Jun 2009 | 1 comment

We recently published a guide about how to download the EV installation software and license keys which should hopefully answer all the questions you might have about obtaining license keys & installation media. This also includes how to obtain service packs for current & previous releases.

To read the full  technote follow this link

Hope this is useful

Glenn Martin | 01 Jun 2009 | 3 comments

If you use Discovery Accelerator at your site then a must read guide has just been published.

The Discovery Accelerator 8.0 Best practice guide for implementation is now available from this link

The purpose of this guide is to discuss the different aspects that you need to consider during sizing and recommend best practices for implementation. With V8 there are some new issues for you to consider when rolling out DA so make sure you download this document and start discovering more about DA V8.0.

Michael Bilsborough | 26 May 2009 | 1 comment


As you can see we have introduced the new 'Ideas' capability within Connect.  Product quality is very important for us but we also understand that 'quality' doesn't mean number of defects but encompasses so much more than that..  We often see customer enhancements but it's much harder to really knowjust how popular that feature would be in the field.   The 'Ideas' capability is a great opportunity for us all to discuss and importantly rate new product feature ideas.  
I have put a few on there myself just to get you started.

Very much looking forward to what we see there.


Darren Locke | 30 Apr 2009 | 1 comment

As a quick introduction, I am a product manager within the Symantec Information Management Group - specifically responsible for the File System Archiving component of Enterprise Vault.

We are always looking for input from our customers as to what they would like to see us developing next. One area that we've talked about internally for a while is that of Unix Archiving. By Unix Archiving I mean archiving content out of the Unix platform rather than an archiving application running on Unix. We would like to know whether you have demand for such an applicaton and if you do, what are the key features you would be looking for. If you are operating a unix environment, but not necessarily requiring Unix Archiving today, we would still like to hear from you to obtain environmental information.

To help us gather this information, we are conducting a short survey which should take 15-20 minutes to complete. If you do have an interest in this topic, we would very...

Michael Bilsborough | 20 Apr 2009 | 4 comments


As you know to communicate with our customers we have many ways,  Forums, tech notes, tech alerts.

Currently we will create product tech alerts for serious issues ie data loss, security or data integrity issues.

But what if an issue comes to light after release that's 'pretty bad' but does not fix the above criteria  It's something some customers will come across and they won't 'love us' for it, but currently apart from a tech note (which may only be discovered by the customer after the issue has occurred), what should we do?

So I guess I'm asking what would you want, more emails from Symantec about issues?  if so, how many emails is too many?  Once a week too many, once a month, a newsletter?   If we did more emails, would you honestly read them.  Perhaps there is nothing we can do, nothing apart from us trying to avoid such issues in the first place?

Would appreciate your thoughts on this.

Glenn Martin | 15 Apr 2009 | 3 comments

Our education team are about to launch a new exam for Enterprise Vault 8.0 certification so if you have an interest in becoming certified then please read on for chance to take the exam for free.

Call for Symantec Enterprise Vault 8.0 for Microsoft Exchange Beta Exam Candidates

Be Symantec Certified at Zero Cost or win a free iPod Nano!

Do you work with Symantec Enterprise Vault 8.0?

Are you interested in becoming Symantec certified and/or STS accredited?

Symantec Education is seeking candidates to take our new Symantec Enterprise Vault 8.0 for Microsoft Exchange Certification BETA exam AND Symantec Enterprise Vault 8.0 for Microsoft Exchange Symantec Technical Specialist (STS) Accreditation BETA exam.

Beta registration for both exams begins April 29th. 

Symantec beta exams are very important because the Certification & STS Accreditation exams will be built from them and their...