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Enterprise Vault

Showing posts in English
Wayne Humphrey | 13 Mar 2009 | 2 comments

EVSVR is a Windows command-line utility for Enterprise Vault storage reporting and verification.

I have been now using EVSVR for over 5 months, it is a great tool and would recommend every one to use it.  I run it daily, and report on the past 7 days.

This helps me for two reasons:
■ I will find out straight away should i have any issues
■ If I am required to ever run Verification on a certain Data set It wont take me months to run as its already been verified.

One problem I have found with running this daily is the amount of manual work involved.  I have therefore created a script which you can simply set up as a scheduled task.

The script does the following:
■ Runs EVSVR
■ cleans the reports up (removes the messy time stamps ect)
■ zips all the output files up
■ Emails the relevant admins with the reports (The body contains the results if any have faild - no need to trawl the logs)
■ Writes an entry...

Glenn Martin | 10 Mar 2009 | 1 comment

Have you already built or moved Enterprise Vault to a virtual platform ? 

If so then you can help us by taking part in our survey on this topic.

We know more and more people are moving their Enterprise Vault servers to virtualised platforms, be that VMware or HyperV and there some great success stories out there. So we felt the time was right to run a survey to capture feedback from people who have already made the move to the world of virtualisation, we're interested to hear how you've configured your VM platform and the type of performance you're getting. We're also interested to hear if the process was a positive one and something you would recomend to others.

We're working on a white paper on this topic to help guide you through the maze of issues which you face when virtualising Enterprise Vault so having some real world feedback about your experience with VM will be most useful.

To take part in this short survey please...

Michael Bilsborough | 09 Mar 2009 | 0 comments


There is a great tool I recently found for looking at event logs.

You can download an eval copy from the site below and it's free for personal use




Michael Bilsborough | 04 Mar 2009 | 1 comment


To allow support to work effectively on your support case we automatically send an email to you when you log a case.  Please do read this as it includes information which may well allow you to resolve the most common issues.  

If the suggestions cannot resolve it, we do ask you to run the deployment scanner and send us that information.  From time to time, I do work with support engineers to review the cases we get and many of them don't have this information in so adding a great deal to delays. 

 I cannot stress enough the importance of this and information from you describing in your own words the problem and when it began to occur etc.  The sooner the tech support engineer has this data, the sooner they can get to resolving your case and less time going back and forth trying to contact each other trying to get data. 




Michael Bilsborough | 04 Mar 2009 | 3 comments


My name is Mike Bilsborough, I work in the Enterprise Vault engineering group.  I have been with Enterprise Vault from the very beginning over 10 years ago.

I have worked in QA of the product but for the last 9 years in support of the product.  This began with KVS as '1 of the 2 people' who were the Enterprise Vault 24x7 worldwide technical support operation :-).  Now Director of the Enterprise Vault engineering support group who's role is to deal with support case escalations from the support organsation into the engineering group for resolution. 

People who know me will tell you I have quite a lot to say so I should be blogging weekly or so.



Wayne Humphrey | 04 Mar 2009 | 7 comments

So a while ago I wrote a simple vbs to query MSMQ as the PerfMon counters are not reliable.  There is an updated script I did some ware just need to dig it out.

Option Explicit
Dim MSMQApp ' As MsmqApplication
Set MSMQApp = CreateObject("MSMQ.MSMQApplication")

Dim strComputer

If Wscript.Arguments.Count = 0 Then
                WScript.Echo "usage: msmq.vbs server_name queue "
                WScript.Echo " "
                WScript.Echo "e.g. cscript msmq.vbs tus1ev1idxpin01 queue"
                strComputer = Wscript.Arguments(0)

On Error Resume Next...

EV Guys | 25 Feb 2009 | 0 comments


Today we've released  EV2007 SP5   (there are also SP's for CA & DA) you can download the release notes and software from the following links.



Symantec Enterprise Vault 2007 Service Pack 5 (SP5)

Build Number:

English Documentation link -

Installation link -



Symantec Compliance Accelerator 2007 Service Pack 5 (SP5)

Build Number:

English Documentation link -

Installation link -   ...

EV Guys | 13 Feb 2009 | 0 comments
Best Practices for Microsoft Exchange Archiving and Retention Policy Development

When:  Wednesday, February 18, 2009 at 11 am PST/2 pm EST



Grace Ruiz Little, Assistant Director Computing  & Communications, ODU
Aaron Smith, Messaging Support, ODU
Sean Regan, Product Marketing Manager, Symantec

Webcast Summary:
This webcast will detail Old Dominion University’s Notes to Exchange Migration which featured a Deployment of Microsoft Exchange 2007 and Symantec Enterprise Vault.

Grace Ruiz Little and Aaron Smith will discuss:

  • Deletion vs. Retention
  • Exchange Retention Folders and Archiving
  • Records vs. Non Records
  • Tips for Simplifying the Retention Policy Development Process


EV Guys | 14 Jan 2009 | 0 comments

Our senior product management team recently recorded some videos and they talk about what we've been doing with V8 which will hopefully help to give you an insight into our new release - so if you have a few minutes to spare they are well worth watching.



Art Gilliland, VP of Product Management for Information Risk Management, provides insight into the current state of archiving and how Enterprise Vault 8.0 meets current and future customer requirements.

Duration: 4:44


EV Guys | 09 Jan 2009 | 12 comments
Now that we've shipped V8 we thought you'd want to know our service pack schedule for 2009, the dates are of course tentative but on the whole we stuck to our advertised schedule throughout 2008 and would hope to do the same in 2009. For the V8 SPs we would hope to advise of exact release dates nearer the time.
EV2007 SP5 Feb 25th 
EV 8.0 SP1      April
EV 8.0 SP2      July
EV 8.0 SP3      TBC
NB. Unless we advise otherwise, we will also be shipping SPs for DA & CA when we ship each core SP