Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Enterprise Vault
Showing posts in English
Michael Bilsborough | 04 Mar 2009 | 3 comments


My name is Mike Bilsborough, I work in the Enterprise Vault engineering group.  I have been with Enterprise Vault from the very beginning over 10 years ago.

I have worked in QA of the product but for the last 9 years in support of the product.  This began with KVS as '1 of the 2 people' who were the Enterprise Vault 24x7 worldwide technical support operation :-).  Now Director of the Enterprise Vault engineering support group who's role is to deal with support case escalations from the support organsation into the engineering group for resolution. 

People who know me will tell you I have quite a lot to say so I should be blogging weekly or so.

Wayne Humphrey | 04 Mar 2009 | 7 comments

So a while ago I wrote a simple vbs to query MSMQ as the PerfMon counters are not reliable.  There is an updated script I did some ware just need to dig it out.

Option Explicit
Dim MSMQApp ' As MsmqApplication
Set MSMQApp = CreateObject("MSMQ.MSMQApplication")

Dim strComputer

If Wscript.Arguments.Count = 0 Then
                WScript.Echo "usage: msmq.vbs server_name queue "
                WScript.Echo " "
                WScript.Echo "e.g. cscript msmq.vbs tus1ev1idxpin01 queue"
                strComputer = Wscript.Arguments(0)

On Error Resume Next...

EV Guys | 25 Feb 2009 | 0 comments

Today we've released  EV2007 SP5   (there are also SP's for CA & DA) you can download the release notes and software from the following links.

Symantec Enterprise Vault 2007 Service Pack 5 (SP5)

Build Number:

English Documentation link -

Installation link -

Symantec Compliance Accelerator 2007 Service Pack 5 (SP5)

Build Number:

English Documentation link -

Installation link -

EV Guys | 13 Feb 2009 | 0 comments
Best Practices for Microsoft Exchange Archiving and Retention Policy Development

When:  Wednesday, February 18, 2009 at 11 am PST/2 pm EST


Grace Ruiz Little, Assistant Director Computing  & Communications, ODU
Aaron Smith, Messaging Support, ODU
Sean Regan, Product Marketing Manager, Symantec

Webcast Summary:
This webcast will detail Old Dominion University’s Notes to Exchange Migration which featured a Deployment of Microsoft Exchange 2007 and Symantec Enterprise Vault.

Grace Ruiz Little and Aaron Smith will discuss:

  • Deletion vs. Retention
  • Exchange Retention Folders and Archiving
  • Records vs. Non Records
  • Tips for Simplifying the Retention Policy Development Process

Register now to...

EV Guys | 14 Jan 2009 | 0 comments

Our senior product management team recently recorded some videos and they talk about what we've been doing with V8 which will hopefully help to give you an insight into our new release - so if you have a few minutes to spare they are well worth watching.

Art Gilliland, VP of Product Management for Information Risk Management, provides insight into the current state of archiving and how Enterprise Vault 8.0 meets current and future customer requirements.

Duration: 4:44

EV Guys | 09 Jan 2009 | 12 comments
Now that we've shipped V8 we thought you'd want to know our service pack schedule for 2009, the dates are of course tentative but on the whole we stuck to our advertised schedule throughout 2008 and would hope to do the same in 2009. For the V8 SPs we would hope to advise of exact release dates nearer the time.
EV2007 SP5 Feb 25th 
EV 8.0 SP1      April
EV 8.0 SP2      July
EV 8.0 SP3      TBC
NB. Unless we advise otherwise, we will also be shipping SPs for DA & CA when we ship each core SP 
EV Guys | 05 Jan 2009 | 6 comments

Happy New Year and all the best for 2009.

Now that the holidays are out of the way, welcome back  to what will no doubt be a roller coaster year as if 2008 wasn't enough for us all.

Anyway - onto the topic of this post.

We are pleased to announce that during the holiday period , we formally released Enterprise Vault 8.0 (EV 8.0) and it is now available for download via the FileConnect portal ; you can also order a media kit from there as well.

So your first task is to login into the portal and download the software and documentation. Then you can start to think about the planning, testing and preparation for your upgrade to version EV 8.0 from your existing EV 2007 environment. We’ll be posting more information on this site in the coming weeks to explain a little bit more about the new features and functionality of EV 8.0, but here's the main headlines.


EV Guys | 04 Dec 2008 | 5 comments

The EV team are alive and well and continue rocking all over the world!

Contrary to a few hopeful blog postings predicting the early demise of the EV product team and the end of Symantec’s focus on the archiving market’s #1 product, we’re pleased to re-affirm that there was zero impact  to the overall EV team by the recent Symantec organisational changes. This includes the EV product team, engineering, product management, marketing, field enablement, consultancy and support; in fact we have recently added numbers to some of these teams as demand continues for EV to outstrip the general market growth!

The EV team is one of the main reasons why it is the archiving market’s #1 product because within it we have  the following groups of dedicated & hard working people.

  • 180 product development staff
  •  A field enablement team dedicated to keeping our field teams up to date on all...
EV Guys | 21 Nov 2008 | 0 comments

We have just released a new technote which explains the recommended method to support a new minor release of Domino (e.g. 7.0.x, 8.0.x, etc) as an Enterprise Vault 'target mail server for archiving only', prior to full certification of the new minor release by the Enterprise Vault certification team. When there is a new a minor version of Domino, the Enterprise Vault certification team may need to undertake an extensive testing effort. This is  to ensure that all supported functionality of that Domino server version as both an Enterprise Vault Domino Gateway and a target mail server continue to operate as expected. If you need to upgrade your Domino mail servers to the latest minor release before we have completed our certification process , then read the following technote to understand how this should be done to keep within the boundaries of what will be supported by Symantec.

Here's the link to the in depth technote...

EV Guys | 23 Oct 2008 | 1 comment

Archiving from an Exchange 2007 server which is running on Windows Server 2008 is now supported with Enterprise Vault 2007 SP3 or later. We know this has been a popular question from the field so hope this news is just what you wanted to hear.

NB. Running Enterprise Vault on Windows Server 2008 is not currently supported

The latest compatability guide can be found at:


EV Guys