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pfavro | 12 Dec 2011 | 0 comments

A common perception about IT professionals and lawyers is that they do not work together cooperatively.  Ask an IT professional about lawyers and you may get a puzzled or even a dirty look.  Indeed, you may not even get an answer as the IT professional silently walks away.

That in fact happened to me a few times while attending Gartner Data Center in Las Vegas this past week.  My colleagues invited me – a lawyer – to attend this IT-focused event.  The purpose for doing so was to better understand the most pressing demands IT professionals face with respect to eDiscovery.

Happily, most of the attendees I spoke with did not walk away silently once they understood that I was an attorney.  Many were intrigued that I would attend the conference and opened up to discuss their eDiscovery concerns.  I was fascinated by what they shared.  Two of the most common concerns were:

  1. Legal’s refusal to involve IT on...
pfavro | 29 Nov 2011 | 0 comments

The Financial Industry Regulatory Authority (FINRA) issued Regulatory Notice 11-48 last month to request public comment on a proposed new rule requiring carrying/clearing organizations to maintain various records for FINRA, the SEC and the Securities Investor Protection Corporation.  If the new rule – proposed FINRA Rule 4516 (Readily Identifiable and Accessible Records) – is adopted by the SEC, it would provide additional justification for certain financial services companies to deploy automated archiving software such as Enterprise Vault to address the challenges of regulatory recordkeeping.

The purpose of proposed FINRA Rule 4516 is to protect investors in the event a clearing organization can no longer continue to operate due to financial or operational problems.  A clearing organization is an entity through which futures and other derivative transactions...

Darren Locke | 24 Nov 2011 | 0 comments

In case you had not seen the new best practice guides posted in the 'articles' section of Connect, I wanted to make you aware of two new best practice guides which we have just published for File System Archiving and for SharePoint archiving. The content has been gathered through many individuals both within Symantec and directly from our partners and customers. If you are running FSA or SharePoint archiving, or considering deploying either, I would definitely recommend giving these a read. The guides can be located here:

https://www-secure.symantec.com/connect/articles/best-practices-implementing-enterprise-vault-file-system-archiving

https://www-secure.symantec.com/connect/articles/best-practices-implementing-...

Alex Brown | 24 Nov 2011 | 1 comment

Some of you may be aware of a scenario in which the reclamation of Exchange 2010 database whitespace during item deletion or truncation is not as great as expected. So why is this a problem for Enterprise Vault customers?

Archiving data from a mailbox will frequently invoke either a deletion or truncation request to the Exchange server. If Exchange is not fully honouring this request then the database from which a customer is archiving will continue to grow as pending whitespace reclamation requests are not processed fully and available whitespace is not recognised.

The good news is that Microsoft have recognised and now resolved the issue: http://support.microsoft.com/kb/2621266

 

So what was the problem?

In summary the primary complaint was that in some cases Exchange 2010 customers were noticing that their mailbox databases were continuing to grow even...

pfavro | 10 Nov 2011 | 0 comments

Is your organization among those that have jumped with both feet into the world of social media?

Recent survey results confirm that social media use is on the rise for almost all organizations across the globe.  This is particularly the case in the financial services industry.  A recent industry survey confirms that nearly two-thirds of all asset managers are actively using social media for marketing purposes.

Despite its increasing popularity and ubiquity, the securities industry is experiencing growing pains with social media.  Just like other industries,...

RMossi | 12 Oct 2011 | 0 comments

If you have not seen the movie “Super Size Me,” you have most likely heard  of it.  The film is a documentary where the lead eats 3 meals a day at the golden arches for one month and super sizes each meal.  As a result, he proceeds to see negative effects  - lack of energy,  weight gain,  decreased performance.  Sure, bigger can be better… but will super sizing your SharePoint storage environment (because you can) be your answer?

Did you know…? *

  • Scale is a focus for SharePoint– Microsoft Scalability highlighted updated performance numbers and a scalability demo featuring a 14TB single content database that successfully failed over in 5 seconds  (very impressive)
  • 80% of Fortune 500 companies have deployed SharePoint
  • There are over 65,000 unique customers

So where does that leave SharePoint customers?   Growth is inevitable.  How you handle...

Alex Brown | 27 Sep 2011 | 0 comments

If you are using Microsoft Exchange Server as your messaging platform then you will have (or had) PST files among your end user community. This “solution” to Exchange mailbox quotas has been highly successful in a funny kind of way. For years users have been trained to move data into PST files to alleviate quota pressures in their mailbox. Outlook can even be configured to do this automatically for you. This solution has worked… for years.

The not so funny side of this activity is that years of potentially business critical information is now liberally spread over corporate file servers, end user desktops, USB keys, backup tapes  and just about anywhere else you can imagine.

Planning a migration to Exchange Server 2010? Note that Exchange Server 2010 or Outlook 2010 really doesn’t change matters with regards to PST usage. Often, the PST files have been created long before upgrading to the latest...

Alex Brown | 26 Aug 2011 | 1 comment

Someone asked me recently whether rebuilding their mailbox archive index would mean that their Vault Cache would need to be reset also.

The answer is no, absolutely not, however I can understand where the confusion comes. If you’ve read the Virtual Vault best practices guide (http://www.symantec.com/business/support/index?page=content&id=TECH124700) then you’ll probably know that Vault Cache uses an archive’s indexes to perform its initial synchronisation so that it can download the MDC header cache. The same  synchronisation process will then initiate the downloading of the content cache (if configured to do so).

So, why does rebuilding an archive’s index not interfere with the Vault Cache synchronisation process?

The answer is that Vault Cache only uses an archive’s index for its initial synchronisation - the first...

Glenn Martin | 19 Aug 2011 | 0 comments

Now that EV10 is generally available we're pleased to say that you can now learn more about it using the Tech Center resource. These provide many bite sized modules (too many to list here) on the various V10 features; and best of all they are all available completely free.

So head off to the following link to get learning.

http://techcenter.symantec.com/ecampus/enterprise?siteName=sena&courseNo=DP6002

pfavro | 11 Aug 2011 | 0 comments

Are you or your securities firm among those who have jumped with both feet into the world of social media marketing?

A recent industry survey confirms that nearly two-thirds of all asset managers were actively using social media for marketing purposes.  This is consistent with other contemporary survey results, which establish that social media use is on the rise for organizations across the globe.

Despite the rising popularity of social media in the securities industry, retention of social media content continues to haunt securities firms.  Indeed, 63% of surveyed asset managers reported that “...