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Glenn Martin | 28 Mar 2012 | 5 comments

We’re pleased to announce that Enterprise Vault 10.0.1 is now available, the release notes are here.

We initially released V10 last August and have seen steady demand from customers who have downloaded and upgraded in the previous six months. However, with this first service pack now available we expect more of our customers to start planning their upgrades to take advantage of the major improvements in V10 but also the various incremental changes & fixes that have been rolled up into EV10.0.1.

So let’s just review some of the benefits of upgrading to V10.0.1

 

Core Functionality

  • 64 bit Index Engine for greater performance & scalability
  • ...
Glenn Martin | 05 Mar 2012 | 1 comment

We're really pleased that from today we've now got a newly named SymConnect community just for Archiving & eDiscovery. We had previously been sharing a community space called Backup & Archiving but we realised that there's a lot of discussion & information to share on both topics, so we decided that it would be better to make the move to two communities. There's already some excellent posts on this topic by our community manager (Swathi) about what the changes will mean to you and the differences you'll now see with the seperated communities, there's even a video

You can read the full announcment here which should...

Glenn Martin | 23 Feb 2012 | 1 comment

As you all know, MS-SQL is a key component of an Enterprise Vault implementation so it’s obviously important to make sure SQL is sized, configured and maintained to keep EV functioning properly. However, until now, all our recommendations & guidelines have been spread around various documents such as the Performance Best Practice Guides and other technotes. But  now we’ve published a document dedicated to EV  & SQL, with a rather obvious title “Symantec Enterprise Vault: SQL Best Practices”

This document covers pretty much all you need to know about how to configure, tune and maintain SQL from an EV point of view. So make sure you grab it today and add it to your library because we’re sure you’ll find it useful whether reviewing your current configuration or planning a new deployment. If you don't manage your own SQL servers this...

Glenn Martin | 31 Jan 2012 | 0 comments

 

Without doubt, many of our customers are moving their EV environment to a Virtualised platform. This partly due to the obvious cost & operational benefits but also because customers are planning their upgrade cycles through from V8 to V9 and onto V10. In fact if you check our pre-reqs for running V10 in our compatibility guide, you’ll see that we support only Windows 2008 R2 or later. So yes, moving from an old x32 hardware platform to a new x64 virtualised environment is proving to be a popular route for many. However, a frequent question we’ve heard is “do you have any best practice guidance for deploying EV on VM Ware” which has been something we’ve been working to address.

Therefore we’re pleased to announce the availability of an excellent new, long-awaited, and much anticipated Best Practice Paper on...

Alex Brown | 22 Dec 2011 | 0 comments

“Just buy more storage!”

How many times have you heard that statement or something to that effect over the last few years when faced with large scale information growth?

The truth is we are all suffering from a data explosion, whether that is content specific (email) or just a result of the way you regularly interact with friends, family and colleagues (social media). The difference now is that truly we are reaching the limits of just buying or provisioning more storage to solve this problem. What do you realistically do with 500TB of PST file data? How to you unravel 10TB of Exchange mailbox database information?

The more information we hoard and store away the harder it eventually becomes to find that information and the harder it becomes for businesses to ensure that critical data is stored safely and that other non-critical data is not. It also becomes harder to enforce any kind of deletion of that data because, simply put, where do you start?...

pfavro | 12 Dec 2011 | 0 comments

A common perception about IT professionals and lawyers is that they do not work together cooperatively.  Ask an IT professional about lawyers and you may get a puzzled or even a dirty look.  Indeed, you may not even get an answer as the IT professional silently walks away.

That in fact happened to me a few times while attending Gartner Data Center in Las Vegas this past week.  My colleagues invited me – a lawyer – to attend this IT-focused event.  The purpose for doing so was to better understand the most pressing demands IT professionals face with respect to eDiscovery.

Happily, most of the attendees I spoke with did not walk away silently once they understood that I was an attorney.  Many were intrigued that I would attend the conference and opened up to discuss their eDiscovery concerns.  I was fascinated by what they shared.  Two of the most common concerns were:

  1. Legal’s refusal to involve IT on...
pfavro | 29 Nov 2011 | 0 comments

The Financial Industry Regulatory Authority (FINRA) issued Regulatory Notice 11-48 last month to request public comment on a proposed new rule requiring carrying/clearing organizations to maintain various records for FINRA, the SEC and the Securities Investor Protection Corporation.  If the new rule – proposed FINRA Rule 4516 (Readily Identifiable and Accessible Records) – is adopted by the SEC, it would provide additional justification for certain financial services companies to deploy automated archiving software such as Enterprise Vault to address the challenges of regulatory recordkeeping.

The purpose of proposed FINRA Rule 4516 is to protect investors in the event a clearing organization can no longer continue to operate due to financial or operational problems.  A clearing organization is an entity through which futures and other derivative transactions...

Darren Locke | 24 Nov 2011 | 1 comment

In case you had not seen the new best practice guides posted in the 'articles' section of Connect, I wanted to make you aware of two new best practice guides which we have just published for File System Archiving and for SharePoint archiving. The content has been gathered through many individuals both within Symantec and directly from our partners and customers. If you are running FSA or SharePoint archiving, or considering deploying either, I would definitely recommend giving these a read. The guides can be located here:

https://www-secure.symantec.com/connect/articles/best-practices-implementing-enterprise-vault-file-system-archiving

https://www-secure.symantec.com/connect/articles/best-practices-implementing-...

Alex Brown | 24 Nov 2011 | 1 comment

Some of you may be aware of a scenario in which the reclamation of Exchange 2010 database whitespace during item deletion or truncation is not as great as expected. So why is this a problem for Enterprise Vault customers?

Archiving data from a mailbox will frequently invoke either a deletion or truncation request to the Exchange server. If Exchange is not fully honouring this request then the database from which a customer is archiving will continue to grow as pending whitespace reclamation requests are not processed fully and available whitespace is not recognised.

The good news is that Microsoft have recognised and now resolved the issue: http://support.microsoft.com/kb/2621266

 

So what was the problem?

In summary the primary complaint was that in some cases Exchange 2010 customers were noticing that their mailbox databases were continuing to grow even...

pfavro | 10 Nov 2011 | 0 comments

Is your organization among those that have jumped with both feet into the world of social media?

Recent survey results confirm that social media use is on the rise for almost all organizations across the globe.  This is particularly the case in the financial services industry.  A recent industry survey confirms that nearly two-thirds of all asset managers are actively using social media for marketing purposes.

Despite its increasing popularity and ubiquity, the securities industry is experiencing growing pains with social media.  Just like other industries,...