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Inside Symantec Community Blog

Showing posts tagged with Symantec Connect
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mmathews | 18 Mar 2011 | 0 comments

Ok this is not really related to Symantec but could become an issue with the new console should an exception not be allowed automatically.  I did some research and I found that with Office 2007 there has to be an exception made for the mouse in the scroll properties.  Go to control panel -> Mouse properties -> scroll tab -> click exception button.  Browse to the executable file and select the file in the program you are having issues with, for example:  excel.exe.  C:Program Files/Microsoft Office/Office 12/excel.exe.  It took me a little bit to search for the fix, so I wanted to post it in case any other users may be having issues.

Kevin | 07 Mar 2011 | 0 comments
  • Fixed a code regression that had disabled the new "New discussion" functionality. Privileged users can once again create new discussions from off-topic comments.
  • Fixed another code regression that was not tagging submissions private that were submitted from within the context of a private group.
  • Fixed an issue where the link in private message email notification was returning a "page not found" error to users who were not logged in. It should have been returning an "access denied" page until the user authenticated.
  • Fixed a similar issue where the link in request for group membership email notification was returning a "page not found" error to users who were not logged in. It should have been returning an "access denied" page until the group admin user authenticated.
  • Moved several "Views" out of the database and into binary files to improve performance.
    • admin_content
    • ...
Kevin | 28 Feb 2011 | 0 comments
  • Tuned database memory allocation to improve performance.
  • Performed database cleanup to remove settings from legacy SymAccount code.
  • Installed the Akamai module so we can flush the Akamai cache for targeted pages when the need arises.
  • Disabled the language selector that allows users to view the Connect User Interface in German, French, or Spanish.
  • Created a custom "Know Issues Contributors" report that summaries the activity of all users with the Known Issues role.
  • Created a custom "Known Issues Detail Stats" report that compiles and summarizes stats like how many users clicked on the "Me Too" voting widget for each Known Issue in the system.
  • Fixed an issue with 'up/down' vote tracking in Omniture.
  • Fixed an issue with 'Me Too' (Known Issues) vote tracking in Omniture.
  • Refactored symantec_forums_link() function to improve performance of forum list pages.
  • Fixed an issue with Connect cookies that was...
Kevin | 29 Nov 2010

Video update: How to Create a Poll

I wanted to give you a heads up about a couple of new features our developers have been working on.

Quick Polls

The developers have added a new Polling feature that allows you to add a poll to any of your posts. Check the right column of this post and you'll see the poll I've added.

  1. Adding a poll to your post is really quite easy but does require two steps:
  2. Using the "Poll" option in the "Create" menu, you'll have to create a poll with a question and a few possible answers.
  3. Then using the create or edit form of your (article, blog, discussion ...) submission, find the "Poll attachment" field and associate your poll with your post by typing the poll name into the Poll attachment field.

Notifications Clean up

Another thing they've attacked is the formatting of (text and...

erikw | 15 Nov 2010 | 3 comments

When you are publishing articles or blog entry's on connect you sometimes want to create cool screenshots. You can use paint to do this, but when you want to edit the screenshots or make them smaller in size paint isn't the best option.

Maybe you like the Free Photo scape program.

I used it for several weeks now and its a big enhancement.

Give it a try. 

sazz. | 30 Aug 2010 | 2 comments

I had my system crashed couple of times while upgrading from XP to windows 7. I am not the kind of guy who looks all over places before upgrading but I am smart enough to have a backup of my system before doing any major changes on my system.
I love experimenting things and when I upgraded from windows XP to windows 7 it was lot of fun.

I had lot of stuff on my PC so before doing the up gradation I installed the BE 2010 in evaluation mode and did the complete system backup to a removable hard disk. Once the backup was done I put the windows 7 DVD and ran the setup.exe. It will prompt for 2 options:

  • Upgrade -> will keep the current settings
  • Custom (advanced) -> Will install windows as fresh copy.

Of course I selected the option to upgrade it and selected the partition and click on next and proceed without further interaction. Once the windows 7 installation is done reboot your system.


Screenbert | 24 Aug 2010 | 2 comments

Boy meets OS. Both are driven in their careers, with Screenbert working as a Systems Administrator and Windows XP  working as reliable operating System. They are pushed to the breaking point after their latest, "Why can't you do this one little thing for me?" argument. Screenbert believes he should have the latest and greatest features and deserves more thereby drawing attention to XP's inflexibility. XP, on the other hand, believes she should have free time to herself after long working days and really doesn't need to provide updates for years on end. Here's the story of how it went down.
XP Savings vs. W7 Technology
Anytime you have a single OS you are certainly saving money in costs related to training, support and other areas. Your entire TCO is lower. We have been successfully using a single operating system for years and many IS team members have forgotten what it was like to support two...

vdn_2005 | 24 Aug 2010 | 4 comments

I am having problem while trying to Recover My Computer ( C:\ Drive) using Recovery Points that are copied on more than 1 DVD ( Spanned). I can Successfully enter Recovery Environment using SRD 14.0 disk but than My DVD having Recovery point is ejected and folloeing message is displayed

File 'X:/Windows/Shell/V2i/VISHNU-513D7062_C_DRIVE001.v2i' needs to be opened. Insert the last media of the backup set into drive L:/

When I indert second DVD which have recovery point named ' VISHNU-513D7062_C_Drive001_s01.v2i' it also ejected and following message is displayed

File 'X:/Windows/Shell/V2i/VISHNU-513D7062_C_DRIVE001.v2i' needs to be opened. Insert the first media of the backup set into drive L:/

I am using Norton Ghost 14.0 please help me

muydess | 14 Jul 2010 | 0 comments

My Dell originally had Vista on it and my Sony laptop had Windows Xp Pro.  I was very unhappy with Vista and was looking forward to all of the advertised features of Windows 7 as well as figuring out the unadvertised ones.  I upgraded my Dell XPS workstation first and it went fine, but took a couple of hours because I was performing an upgrade and not a clean install.  After the upgrade from Vista completed, everything worked without any issue; I didn't need to update any drivers.  My wife loves all of the entertainment features of Windows 7 like creating stories with pictures within the OS easily.  I then installed it on my Sony laptop with 1GB of Ram and it runs better than I expected.  The networking aspects of the OS are fantastic and setting up a home network is easy (no I do not work for Microsoft).  It plays nice with my network and interacts beautifully with my Xbox 360.  I couldn't be happier with Windows 7.

JTSym | 22 Jun 2010 | 0 comments

Hi all,

Education Services are conducting a survey on Learning Styles. We are engaging in research on different mediums people use to educate themselves on technical matters.

If you are interested in participating (it should only take 10 minutes), the link is as follows:


John Tsoutis
Technical Enablement Manager for Education Services