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Inside Symantec Community Blog

Showing posts tagged with General Symantec
Showing posts in English
Spencer Parkinson | 15 May 2009 | 4 comments

Symantec was recently honored with three STAR Awards for Best Practices in Enterprise and Consumer Support from the Service & Support Professionals Association (SSPA), the largest and most influential association for technology service and support professionals. The company received STAR Awards for the following:

Best Customer Commitment
Best Use of Metrics and Business Intelligence
Best Embedded Product Support

Symantec Enterprise Support was awarded Best Customer Commitment for exceptional organizational commitment, alignment, and focus around customer feedback, issues, and requests. Symantec Enterprise Support was...

Nel Ramos | 08 May 2009 | 6 comments

Symantec Connect is a pro-active and solutions oriented website. This is one forum that different IT professionals are sharing valuable knowledge voluntarily thus solved threads are treated like holy grails as per one of our administrators. Many a times we see the solutions by browsing the different topics available that is why the leadership is discouraging comments that are non-technical or not helpful to other readers. But what is helpful or informative and what is not? That is a question that I usually ask myself when contributing to this site. Does an affirmative comment praising a fellow community member on a specific comment not helpful? Well, some of our replies had been deleted due to that.

What if we are urge to comment due to a solution that helped us or moved us? what then shall we do? I was told that the thumbs up option would be used for this respond and you can do that once per issue or discussed blog. Our forum's admins has a lot of...

LeslieMiller | 17 May 2012 | 8 comments

So, you’re wondering what the difference is between a forum post, an article or a blog. Or maybe you want to know what constitutes a download. Check the information below for brief explanations. Then, start contributing! All of the content types below are worth Connect Points. And hey—not that you need reminding, but here it is just in case:  All information MUST be your own, original work. Make sure that the information is not plagiarized or otherwise copyrighted elsewhere—cause that would just be wrong!

Forum discussion threads may be questions, or otherwise pertinent information that is of interest to the community and is intended to start a discussion. If you’re looking for the answer to a question, consider adding the following information to your post to help out those who just may have the solution.

  • Product Name and Version
  • Platform Name and Version
  • Exact Error Message...
Deirdre Sena | 16 Mar 2009 | 0 comments

This month, Microsoft issued three security bulletins that address a total of eight vulnerabilities, one of which is rated as critical. Symantec expert Ben Greenbaum, a senior research manager, shares his expertise on the vulnerabilities in a quick video segment included here.

This month’s critical vulnerability can allow an attacker to gain complete control of a user’s machine if they open an HTML e-mail, e-mail attachment or visit a Web site infected with a .WMF or .EMF picture file.

Symantec strongly encourages users to patch their system against these vulnerabilities. In addition, enterprises are encouraged to consider implementing an automated patch management solution to help mitigate risk.

Jessica Johannes | 03 Mar 2009 | 0 comments

Symantec is previewing the the pilot release of Project Guru at this week’s DEMO 2009 conference in Palm Desert, Calif. Project Guru is a secure, Web-based service that enables tech savvy individuals to provide remote support for friends and family efficiently and effectively. It provides “techies” who are frequently sought after by relatives and friends for PC help with a secure, scalable Web-based environment to provide remote technical support without the need to spend a lot of time on the phone or visiting in person. It enables secure remote desktop connections leveraging the same internally developed technology as Symantec’s remote access offering. Project Guru is complementary to Symantec’s...

Esther Aladieff | 03 Apr 2009 | 0 comments

In conjunction with Vision 2008 held November 27 in Beijing, Symantec awarded four Greater China Visionaries. The Visionary Award winners were judged against a strict set of criteria that take into account technology innovation, realized business value, and engagement of partners and services. The Visionaries are using a range of different Symantec technologies and come from multiple industries. More information about the winners is provided below.

 

Daniel Lai

Head of Information Technology, MTR Corporation

Download Visionary Profile (English)
Download Visionary Profile (...

Esther Aladieff | 03 Apr 2009 | 0 comments

In conjunction with Vision 2008 held November 21 in Tokyo, Symantec awarded three Japan Visionary Awards. Nominations for these awards were judged against a strict set of criteria that take into account technology innovation, geographical reach, realized business value, and engagement of partners and services. 2008 Visionaries use a range of different Symantec technologies and come from multiple industries. More information about the winners is provided below.

 

Mitsuru Aoyama

President and CEO, GMO-HS

Download Visionary Profile (English)

...

.peter | 02 Mar 2009 | 0 comments

Michael Geiges
IT Manager for Backup & Recovery
Download Visionary Profile

The bar has been set very high for employees at Siemens AG, which has more than 160 years of technical achievements, innovation, quality, reliability, and internationality. Michael Geiges, IT manager for backup and recovery in the Industry Automation and Drive Technologies Divisions, is up to the challenge, leading efforts to implement leading-edge backup-and-recovery initiatives that drive tangible business value for the divisions. As part of this initiative, he and his team consolidated backup and recovery on Veritas NetBackup 6.5. Results include a reduction in backup time from nearly two and a half days to one and a half days, the ability to maintain a static administrative headcount while experiencing a 50 percent growth in...

Swathi Turlapaty | 02 Mar 2009 | 0 comments

In conjunction with Vision 2008 held September 9 in Singapore,Symantec awarded five Asia South Visionaries. The Visionary Award winners werejudged against a strict set of criteria that took into account technologyinnovation, realized business value, and engagement of partners and services. TheVisionaries are using a range of different Symantec technologies and come frommultiple industries. More information about the winners is provided below.

 

Pravir Vohra

Group Chief Technology Officer, ICICI Bank

DownloadVisionary Profile

 

Pravir Vohra, Group Chief Technology Officer at ICICI Bank,is leading the charge in delivering cutting-edge security solutions. He and histeam have selected a number of different Symantec security solutions. Keyresults include enhanced efficiencies and IT staff...

.peter | 02 Mar 2009 | 0 comments

Symantec is pleased to announce the 2008 Australasia Visionary awardwinners: Phil Brimacombe, CIO at healthAlliance NZ Ltd., and TomLamming, Transformation & Technology Advisor at Telstra. Brimacombeand Lamming were judged against a strict set of criteria that took intoaccount technology innovation, realized business value, and engagementof partners and services. The awards were presented at the SymantecVision in Sydney on August 26.

Brimacombe and Lamming join a prestigious group of past Visionary Award winners that include last year’s winners:

Dallas Stower, CIO at QR Limited, the IT arm for Queensland Rail

Paul Zanelli, National Manager of Science Corporate Information...