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Showing posts tagged with General Symantec
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mmathews | 18 Mar 2011 | 0 comments

Ok this is not really related to Symantec but could become an issue with the new console should an exception not be allowed automatically.  I did some research and I found that with Office 2007 there has to be an exception made for the mouse in the scroll properties.  Go to control panel -> Mouse properties -> scroll tab -> click exception button.  Browse to the executable file and select the file in the program you are having issues with, for example:  excel.exe.  C:Program Files/Microsoft Office/Office 12/excel.exe.  It took me a little bit to search for the fix, so I wanted to post it in case any other users may be having issues.

Gina Sheibley | 17 Feb 2011 | 0 comments

This week, Symantec was honored by the US Small Business Administration as one of eight recipients of the inaugural Small Business Innovation Research (SBIR) Program Hall of Fame Award. The ceremony took place in Washington, D.C. at the White House. The event was moderated by SBA administrator Karen Mills and also included remarks made by Austan Goolsby, chair of the President’s Council of Economic Advisors.

The SBIR Hall of Fame award recognizes companies with a long period of extraordinary success of research, innovation, and commercialization within the 30-year SBIR program. Symantec was the first recipient of a grant via the program in 1982, established at the time by Roland Tibbett. The grant was critical for Gary Hendrix to found Symantec.

“We work with...

Nicole Kenyon | 03 Feb 2011 | 0 comments

Join the live CIO Forum webcast at 1 p.m. ET /10 a.m. PT.   

With the arrival of 2011 CIOs are searching for the right strategies and technologies that will have the most impact to their businesses. At today’s CIO Forum, CIO Magazine's annual State of the CIO survey pinpoints a number of different areas of focus for CIOs in 2011-everything from workforce productivity, to server and storage virtualization, to green IT, to cloud computing. Industry experts from Symantec and NASDAQ will present their views on the findings and trends impacting every CIO.

Gary Beach, Publisher Emeritus, CIO
Anna Ewing, EVP and CIO, NASDAQ OMX Group, Inc.
David Thompson, Group President and CIO, Symantec Corp.

In honor of the occasion, Carine Clark, Senior Vice President and Chief Marketing Officer of Symantec Corp., will preside over...

florence | 19 Jan 2011 | 0 comments

Please follow the work around when log id and password is being prompted when visiting the fileconnect site to download any Symantec software:

1. Clear cache and delete cookies.

2. Open a new browser and type in the site fileconnect site again

3. On address link showing, delete dispatch word and it will lead you to Select Language page again

4. If there's no success by following Step 1, Step 2 and Step 3, contact Customer Care and send a screenshot of the Fileconnect page for further investigation.

Customer Care contact numbers:

Florence Q.

LeslieMiller | 20 Dec 2010 | 1 comment

The information below is the basic information you'll need to log a support case. Also attached is a pdf document you can use to monitor the severity of your case and keep on hand for quick reference:

In the United States and Canada, call (800) 342 0652 or (407) 357 7600. In all other countries, visit

Please have the following information available for the Customer Service Agent:
• Symantec Support Identifier (12-digit number: xxxx-xxxx-xxxx)
• Your complete contact information (please ensure you are a Designated Caller)
• A specific problem description and its severity, that is, its impact on your operations
• Additional relevant information about the affected systems

You can also use Symantec MySupport...

Mjahtetn | 10 Dec 2010 | 0 comments

What is FileConnect?

FileConnect is Symantec’s electronic software distribution website which allows Symantec customers to download their enterprise products or order a media kit.


Some customers are trying to download a software from Fileconnect using the ‘HTTP download’ method have received the below error message:

Authorization Required

This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.

Work Around:

> use * Manage Download for the meantime

> Lower their security settings (to low), download the files, & then revert their settings

> Upgrade to IE7 or IE8

Oftentimes, Internet Explorer 7 and 8 failed and asked for a login ID and password.

On this scenario, it is...

LeslieMiller | 10 Nov 2010 | 0 comments

Wish you could Ctrl+Alt+Del your current OS?
Enter now for your chance to be an IT rockstar by winning up to $70,000 worth of hardware, software and services to accelerate your company's move to Windows 7! All you need to do is create a simple video clip that tells us why your company is the most-deserving of this Windows 7 accelerator prize package.

ENTERING IS EASY and your Windows 7 migration can be easy too, if you choose the right tools from Symantec.

By entering you could win:

One Grand Prize: $70,000 of new Dell hardware, Symantec software and professional services.

One Runner-up Prize: $15,000 of new Dell hardware and
Symantec software.

Eight Honorable Mention Prizes: Symantec Software Prize Package.

Check out This Video...

Gina Sheibley | 19 Oct 2010 | 0 comments

Do you know the IT security threats that today’s small business faces?  If so, do you know how small businesses can defend themselves?

Symantec is hosting a Small Business Virtual Roundtable – How Are the Latest IT Security Threats Affecting Your Small Business? Please join Symantec and leading small business bloggers  on Thursday, October 21, 2010 at 9:00 am PT/12:00 pm ET.  Conference call details: Toll free: 1-866-670-5105; Passcode: 630149.  Please email with questions.

LeslieMiller | 16 Sep 2010 | 2 comments

The grand prize of 10,000 points goes to Screenbert for his entry: Just your typical guy meets OS, OS break guy's heart work story...

Runner-up goes to MBHarmon for his entry: Leaving Windows XP Behind

Honorable mentions (who will receive bonus points added to their account) ablumhardt, ianatkin, EdT, and Zahid.Haseeb

The judging was close--and heated--so congratulations to everyone for their great entries.

charliewhite466 | 14 Sep 2010 | 1 comment

I recently installed Norton 360, but it conflicts with some of my other software (not AV), Any help?