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Turner D. | 09 Apr 2010 | 0 comments

In response to Spencer Parkinson's blog post : Symantec Wins STAR Award For Service Excellence In Mission Critical Support By Industry Association October 22nd, 2009.   

We are a smb with mission critical applications utilizing Veritas Volume Mgr. and Storage Foundation HA solutions, with both Oracle and SQLServer, on Solaris (since 2000) and Windows (since 2006).   We spend over $50,000 a year on Tier 1 maintenance fees for these products.

1)  We noticed a few years ago a change in weekend support coverage where in the middle of the East Coast morning there is a coverage change.   Obviously for many sites 10am Saturday morning is smack in the middle of their maintenance windows.  In the middle of cluster upgrades we have had to reorient a new engineer on the status of a particular issue obviously costing us valuable time.

2)  In the past 3 months  it's absolutely...

Deirdre Sena | 08 Apr 2010 | 0 comments

Each year, as we start thinking about the next iteration of the Internet Security Threat Report, the PR team collaborates with the Security Response researchers about the security trends and incidents that will be prominent in the report. But we’re all on the front lines and are very familiar with what’s been happening on the threat landscape. So, we thought this year we’d expand the challenge to you through a Twitter contest and ask you: How well can you predict what Internet security trends you will see in the latest report?”

Here’s what you need to do:

1- Follow Symantec’s ThreatIntel Twitter account, and watch for us to ask what security trends you think will be mentioned in this year’s Internet Security Threat Report.

2- Be the first to @ reply with a security trend...

bwat3 | 08 Apr 2010 | 2 comments

I have installed Liveupdate Administrator on two Windows 2003 Servers, one server has direct internet access, so it can pull updates directly from Symantec.com.  The other server is on a classified network and does not have internet access.  The thought  is to download product catalog along with  virus definition updates to the unclass server and copy the contents of the downloads directory from that server to a DVD.  I would then "sneakernet" that DVD to the other server that does not have internet access and copy the files from the DVD to the downloads directory of that server.   I have tried  this and it does not appear to be working. When I can into "Manage Upates", I am not seeing any products  at all.  I have opened the products catalog on the disconnected server and select the specific product that I downloaded from the DVD.  I have looked on Symantec's website and googled this in regard to...

Ramprasad_Rajaraman | 08 Mar 2010 | 0 comments

 On a day today basis, so many natural disaster happen in this world and we people are looking for mechanism to prevent the same or detect the same initially itself. We are speaking of so many new technologies and we are not at all working it out. Think of the incidents like Missing Chopper of a CM in India, Tsunami which struck the Eastern Coast of India, Missing AirFrance in the Atlantic. Like this there are so many incidents, which keeps annoying technology people on how to initially detect or how to find the missing things once the disaster has happened. The lack of usage in technology in many of the developed nation is the reason for the same. 

 
We are spending lots and lots of amount for rescue and search operation when a disaster like this has happened. If we have taken an extra mile in implementing the technology in the natural or unexpected diasters, these kind of rescue operations will be made simple and in some times, we can even...
Jessica Johannes | 08 Mar 2010 | 2 comments
On March 8th, nations around the world will celebrate International Women’s Day, a global event recognizing the economic, political, and social achievements of women past, present, and future. To commemorate this year’s celebration of women, Symantec is sponsoring the UN Global Compact’s and UNIFEM’s Equality Means Business event on March 9th. In addition to honoring International Women’s Day, the event will launch the Women’s Empowerment Principles and explore their practical relevance for business. Symantec’s Corporate Responsibility Director...
Spencer Parkinson | 08 Mar 2010 | 1 comment
In today’s fast-paced world, it can be difficult for organizations to find the resources to adequately train everyone on an IT team. Addressing this, today Symantec launched two new options for purchasing training that will help customers buy the training they need to be successful with Symantec products.
 
Symantec’s two new training programs – Training Credits and Training Bundles – enable customers to buy exactly the training they need  and use a flexible purchasing system to fit their wants.
 
The new Training Credits Program enables companies to buy any number of credits, which are then redeemable for any type of training Symantec offers, including public classroom training, private training and Web-based training. Anyone in the organization can redeem the credits, and online tracking is available so management can gauge credit balances and plan accordingly.
 
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Nicole Kenyon | 04 Mar 2010 | 0 comments
Enrique Salem, Symantec's CEO, presented at the Morgan Stanley Technology, Media and Telecom Conference in San Francisco today. Interested in what he had to say? Go to Symantec's Investor Relations Web site to listen to a replay of the event.
Nicole Kenyon | 23 Feb 2010 | 0 comments
Greg Hughes, Symantec's Enterprise Product Group President, presented at the Goldman Sachs Technology and Internet Conference in San Francisco today at 11:00 a.m. PT. Interested in what he had to say? Go to Symantec's Investor Relations Web site to listen to a replay of the event.
Jessica Johannes | 22 Feb 2010 | 0 comments
Symantec announced the recipients of the Symantec Research Labs (SRL) Graduate Fellowship for 2010.  This year’s fellowships have been awarded to Xin Hu and Martim Carbone. Both Hu and Carbone will receive full one-year fellowships covering 100 percent of tuition and fees, along with a competitive stipend to fund ongoing research in their areas of expertise.
 
Xin Hu is a PhD candidate at the University of Michigan. His current research emphasis is malware analysis and detection. Hu's recent research will allow Symantec to explore innovative techniques to quickly identify new malware strains and rapidly deploy countermeasures. His research involves utilizing the structural representations of viruses to discover their origins, identify similarities with existing malware types and quickly process thousands of new malware samples daily.
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Patrick E. Spencer | 17 Feb 2010 | 0 comments

The January 2010 issue of CIO Digest is now available, featuring a cover story on the role information security plays in protecting The Coca-Cola Company’s brand, an Executive Q&A with Symantec's CIO and Group President of Symantec Services Group David Thompson, and various other interviews with C-level thought leaders from organizations around the world such as Nordea Bank AB, the Australian Sports Commission, and...