Inside Symantec Community Blog

Shanghai Telecom: Uptime for 10 Million Customers

Donna T | 15 Jan 2010 | 0 comments

Ever see one of those TV shows where someone accidentally pulls the ripcord on what seems like a small plastic bag, but then it quickly inflates into a rescue boat that fills the room? Sometimes data seems like that to me. It’s a constantly growing entity that requires ever larger backups, putting a strain on the limits of storage space and backup windows.

I bet it must seem like that for the IT staff at Shanghai Telecom Co. Ltd. They have to cope with a petabyte of data that’s growing by 100 terabytes a year. They were using EMC NetWorker to back up this mountain of data, but more than half the jobs failed. So the company switched to Veritas NetBackup in 2008, and its backup success rate is now 98 percent.

There’s more info ...

Customer Success Blog

Donna T | 18 Dec 2009 | 0 comments

Another IT pro’s insight could turn your day around

Ever wonder how other IT professionals are solving the kind of challenges you’re all too familiar with? And how they’re adding value to their organizations using Symantec solutions?

My name is Donna, and I’m part of the Global Customer Reference team here at Symantec. Every day my colleagues and I are on the front lines talking with customers about their everyday business and technology challenges, so we thought it would be beneficial to put a spotlight on the benefits and business value you can achieve. Subscribe to the Symantec Customer Success blog and you’ll get bite-sized relevant insights gleaned from the experiences of customers like you.

Are you confused by everything you’ve been hearing lately about the swine flu...

Symantec Partner Engage 2009

Gina Sheibley | 18 Nov 2009 | 1 comment

Symantec Partner Engage 2009, our annual North American partner conference, took place in early November in Orlando, Florida. The theme of this year’s event was Unstoppable and more than 380 partners and ten media from North America joined us to hear Symantec’s leadership team discuss our focus—both from a corporate and channel perspective—and to learn about Symantec’s channel programs and opportunities for 2010.

Throughout the event, Symantec discussed the Four Rs of the channel: Revenue, Readiness, Reputation and Relevance. Partners were excited to hear about new readiness tools, like SymDemo, and new programs, including the Enterprise Security Specialization and enhanced Renewals Program, designed to help them drive revenue and maintain relevance with their customers. Finally, we announced a new partner community to help foster collaboration and communication between Symantec and our...

Some tips from the Symantec Global Brand Protection Group

Symantec Global Brand Protection | 26 Oct 2009 | 0 comments

Don’t fall victim to piracy, educate yourself to protect yourself.

PIRACY CAN COST YOU YOUR IDENTITY!

Pirated software is more likely to contain spyware, which after installation can steal personal and confidential information (for example credit card, bank account, passwords, address book information, etc.) from your computer without your knowledge. Stolen information can be exploited immediately through pirated software by identity thieves.

PIRACY CAN COST YOU YOUR COMPUTER!

Pirated software can make your computer more vulnerable to virus attacks which can lead to loss of irreplaceable files or corruption to other software on your computer. In some cases, pirated software can lead to the destruction of your computer by permanently damaging the hard drive or other components.

Here are a few warning signs:

Too good to be true pricing:

...

Unleash the Power of Multithreading

Ramprasad_Rajaraman | 30 Sep 2009 | 0 comments

Last week i was reading an article on multi-threaded programming and suddenly some thoughts pop out of my mind which i thought of sharing with people. In large enterprise level applications, its mandatory that we need to implement the multithreaded feature in each and every component that has been involved in it. But we should think whether we are really using the same. Without writing multi-threaded and parallel programming there is no point in increasing the amount of silicon cores speed which is being provided by Intel and AMD processors.

I was talking with some of the key developers and most of the people are very reluctant to write a multithreaded code either due to the complexity involved in it or due to the client pressure in terms of case industry. One person was saying that it is not easily understandable by clients and so we are not going for the same and this answer is not giving me a justice as a software engineer. I am really concerned on how they are managing...

Reinvention is Essential in Today’s Economic Climate

Randy Cochran | 18 Aug 2009 | 0 comments

I’m at Xchange 2009 today with several Symantec partners and the theme of this year’s event is “Reinvention”. In today’s business landscape, reinvention is vital to the viability of a company. The ability to find opportunities in any situation can be a company’s greatest strength. Self-analysis followed by innovation and improvement is the essence of reinvention. Solution providers today have a great opportunity to leverage efficiencies, adopt new skills and make wise investments to drive return on investment.

Bravely embracing new opportunities for reinvention and increasing investments in what’s working now can have a significant impact on a solution provider’s business. Solution providers can ensure success by implementing the following suggestions:
• Identify emerging market opportunities
• Assess your strengths
• Ensure you understand your customers
• Define what it will take to acquire customers and retain them

Along with reinvention...

Blogging vs Forums

jasbro | 17 Jun 2009 | 3 comments

I’m new to the etiquette of online forums and blogs. Can anyone provide me a quick rundown? Are there any guidelines on what kind of topics are suitable for Blogs or Forums?

Thanks,
jasbro

Search Engine Poisoning – What is it and how can I protect myself from it?

Jessica Johannes | 16 Jun 2009 | 2 comments

Are you familiar with search engine poisoning? This threat occurs when “bad guys” try to get their Web sites to appear as one of the top sites listed on a search engine’s search results. Zulfikar Ramzan, Technical Director here at Symantec, shares in a podcast an overview of this threat, explains the motives and gives tips on how you can protect yourself. You can listen to the podcast at http...

trade your connect points for the coolest stuff and get it shipped to any place on earth?

erikw | 12 Jun 2009 | 7 comments

It cost me 30 minutes to get it figured out, and i really hope you appriciate it.

On connect there are several forums about reward points and how to get the desired items.
But a lot of the good and very worth full articles are contributed by non US citizens. I see a lot of posts from contributors that live in India.
Especially for them i have some good tips to make sure that they are not only rewarded for theyre articles but they also can get it in India or other non US country's

First of all you have to see how many points you have.
When you have 1000 points, you can redeem them for 150$ worth in Amazon.com certificates. Now you have to find an item that you want to have.
Follow the steps below and you will see how to get an Acer Aspire 8.9" portable and get it shipped to India. This is only an example, so use this to get what you really want.

Go to www.amazon.com and look...

Creating Screencasts for Symantec Connect

Kimberley | 09 Jun 2009 | 0 comments

Are you interested in publishing how-to videos and screencasts on Symantec Connect? Video demos and screencasts are great ways to share information with the community, earn rewards points, and they're just plain fun to create!

Once you submit your video to the Symantec Connect team for publishing, we go through a series of encoding steps in order to publish your video using the streaming Symantec video player, and can run into encoding issues depending on the codec you used to produce your final file (see Wikipedia for a great explanation of codecs). I created the following screencasts as suggestions for best practices when you're creating and exporting your video screencasts.

Creating ScreenFlow Screencasts (Mac only)

Telestream's ScreenFlow is Mac-based screencasting software.

Some of the following screencasts are geared toward...

Links

Technical Support Symantec Training Symantec.com

About Inside Symantec Community Blog

The inside Symantec community blog is the place to post general news about Symantec that doesn't belong in any of the community specific blogs (such as Backup & Archiving or Security).