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Showing posts tagged with CIO Digest
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Patrick E. Spencer | 06 Feb 2012 | 0 comments

Both public health and public utilities around the world take a starring role in the table of contents of the January 2012 CIO Digest, Symantec’s quarterly magazine for IT decision makers. Looking first at healthcare, this issue includes articles about IT leaders at New Jersey’s Barnabas Heath and Italy’s National Cancer institute on how they are both responding to rapid changes in public and government expectations of IT delivery value and wielding information to advance their institutions’ missions.
On the public utilities side, technology officers at Missouri’s LaClede Gas and Thailand’s AIS wireless server provider talk about the importance of advanced IT in keeping the lights on in the Midwest, and its importance in keeping wireless phone subscribers loyal even while they demand constant novelty and change in the services they consume.
The issue also...

Patrick E. Spencer | 14 Feb 2009 | 0 comments

Seeking to allow our audience to consume content through as many channels as possible, we recently launched a CIO Digest page on Facebook. The page provides readers with the latest blog entries from the Editor-in-Chief Blog, article highlights from the latest issues, new Online Extras articles, the latest Executive Spotlight Podcasts, and more.

Let the CIO Digest editorial team know what you think by posting a blog comment or dropping us an email at

Patrick E. Spencer | 01 Feb 2009 | 0 comments

The emergence of Web 2.0 creates interesting challenges and opportunities for many organizations and spans most functional areas—from sales and marketing, to IT project management and product engineering, to HR and finance. As the enabling infrastructure behind much of Web 2.0, telecommunications companies find themselves in a careful balancing act between the “old world” of fixed-line channels and next-generation networks that are often accompanied by image, music, video, and audio service download options.

IP brings together the old and the new

IP offers a means to facilitate the convergence between these two channels—the old and the new. Most networks are now IP-based, and endpoints are quickly adopting IP (e.g., ATMs). For its industry feature in the January 2009 issue of CIO...

Patrick E. Spencer | 24 Jan 2009 | 0 comments

The January issue of CIO Digest kicks off an exciting editorial calendar for 2009. In the cover story, "Getting to One Click: An IT Transformation the Size of the Australian Outbook," Telstra Sr. Vice President of Transformation Tom Lamming discusses the five-year journey the media communications embarked upon in 2005 and how it will deliver an unrivaled customer experience: a simple, integrated, intuitive one-click, one-command, any-screen, real-time interaction.

The industry feature discusses the IT challenges associated with IP convergence in the telecommunications sector. The solutions feature delves into ways in which organizations are...

Patrick E. Spencer | 17 Jan 2009 | 0 comments

Businesses are catching onto the benefits of online services, with revenue growing at twice the rate of the overall enterprise software market. Benefits include faster time to value, a quicker ability to scale, less risk and up-front investment, and lower annual operating costs in equipment and support staff. In today's economic climate, these benefits are particularly prescient for businesses seeking to address business requirements in the most cost-efficient manner possible.

New CIO Digest Online Extras article

For the Online Extras, "Online Services: Get the Benefits Without Maintenance," CIO Digest interviewed Jeff Kaplan, managing...

Patrick E. Spencer | 08 Jan 2009 | 0 comments

The drop heard around the world is prompting a shift in IT priorities. The economic crisis is agnostic of geographies and industries; no sector is insulated.

Despite the crisis, however, for those who understand how to negotiate their challenges, there are some key opportunities. In a study titled "Avoiding Mistakes in an Economic Crisis: Executive Guidance in 2009, the Corporate Executive Board pinpoints five imperatives to which IT organizations should adhere in order to leverage these opportunities:

  1. Improve Cost Discipline
  2. Protect Growth Initiatives
  3. Leverage Your Financial Strengths
  4. Exploit Risk Opportunities
  5. Make Critical Talent Plays

The report is available for free at

For its recently launched ...

Patrick E. Spencer | 14 Dec 2008 | 0 comments

The economic climate has changed dramatically over the past several months, and the ramifications across the economy are still being played out. Within a matter of a few weeks, a significant contraction in IT spending took place and IT executives are re-prioritizing 2009 initiatives on the change in landscape. For example, a survey by CIO magazine finds that 40 percent of CIOs plan to cut their budgets from last year’s levels. Business value—and the ability to measure it—has become a pivotal criteria as IT teams evaluate IT projects.

Retrospective and prospective business value

The evaluation is both prospective and retrospective; IT organizations not only want to understand the potential business value of the IT solution in question but the results of past deployments involving similar...

Patrick E. Spencer | 22 Oct 2008 | 0 comments

Financial services firms operate in a highly regulated environment and their customers are protective of their personal information and prone to change providers if they don’t have a level of trust and confidence. This higher level of expectation means there is a greater level of risk; the Ponemon Institute finds that a data break at a financial services organization costs $239 per comprised record, or more than 21 percent of the average. 

For the “Counting on Data Loss Prevention: Financial Firms Use DLP to Protect Customer Data and Their Own Reputations” industry feature, CIO Digest spoke with several industry analysts, as well as a couple thought leaders, about Data Loss Prevention (DLP) and its growing importance and focus of attention in financial...

Patrick E. Spencer | 11 Oct 2008 | 0 comments

Virtualization is a topic that means different things to different IT organizations. For the solutions feature in the October 2008 issue, the CIO Digest editorial team had a chance to visit with two industry analysts and the director of development and business development operations at VMware on virtualization trends as well as several IT leaders on how they are approaching virtualization in their own computing environments.

Virtualization adoption accelerates

Adoption of virtualization technologies is expected to accelerate, with more than three quarters of IT organizations reporting that virtualization will significantly impact their IT management requirements over the next two years according to the Enterprise Strategies Group. Mark Thiele, the director of development and business development operations at VMware reports that more than 90 percent of the Fortune 1000 have some form of virtualization in their environments.


Patrick E. Spencer | 06 Oct 2008 | 0 comments

The October 2008 issue of CIO Digest was published this week. It debuted at the Symantec EMEA Vision event at The Hague on October 7-9 and will be distributed at the Symantec ManageFusion event in Orlando, Florida October 14-16.

An exciting cover story: Barclays GRCB Global CISO

The issue contains some exciting articles. For the cover story (“Information Security that Makes the Business Go Faster”), I had an opportunity to interview Rhonda MacLean, the global CISO at Barclays Global Retail and Commercial Banking (GRCB). With a 20-year career in...