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Eileen | 01 Jun 2009 | 4 comments

Here are a few tips and tricks that might come in handy as you get started on Symantec Connect.

Profile - Located under the "Me" menu item, in the upper right hand corner of the site, you can upload a photo, keep track of your rewards points  and customize your subscriptions to community newsletters.  Just select the "edit" tab within your profile and start customizing.

Private Messages - To send another user a private message click on the user name, and then select "send this user a message."

Notifications - Keep track of a thread you started, a post of interest or a topic by selecting "Subscriptions" when posting a new forum discussion or comment.  Subscriptions are also available in other sections of Connect (i.e. articles, blogs, videos, downloads, events and ideas).  You can even...

James McKey | 24 Jul 2014 | 0 comments


Ted Kekatos is the founder of “System Administrator Appreciation Day” and the site He kick-started the tradition 15 years ago in the summer of 1999 (sysadmin day is always the last Friday of July). This week he was kind enough to carve out some time from his IT work to answer some of my less-than-professional questions about himself and sysadmins (IT people/role) in general.

ME: Let’s start with some easy, get-to-know-ya questions… Coffee, tea, or Mountain Dew?

TED: Mountain Dew if I had to pick, but my favorite is Orange Crush.

PC or Mac?

PC. I actually started with the CP/M OS in early 80’s, then worked on MSDOS for...

Kimberley | 10 Jul 2014 | 19 comments

Some heroes get a key to the city; some gain the glowing admiration of thousands of doe-eyed citizens, and others work long hours, across time zones (and maybe across time itself), keeping everything safe and running, with no recognition at all. These un-sung, undercover heroes are the SysAdmins, and, today, we the Symantec Connect community team takes a special moment to offer them the recognition that they deserve. Happy International System Administrator Appreciation Day!


The Contest

To celebrate, we’re inviting all of you SysAdmin heroes out there to take a minute or two out of your busy day of saving the world to tell us your top “woes” (humor is encouraged, and watch your “phrasing”) in the comments below.  For your woes, we “have something for that...

Kimberley | 08 Jul 2014 | 0 comments

Are you interested in publishing how-to videos and screencasts on Symantec Connect? Video demos and screencasts are great ways to share information with the community, earn rewards points, and they're just plain fun to create!

Creating/Exporting Your Video File

Once you submit your video to the Symantec Connect team for publishing, we go through a series of encoding steps in order to publish your video using the streaming Symantec video player, and can run into encoding issues depending on the codec you used to produce your final file (see Wikipedia for a great explanation of codecs).  Here are some tips and suggestions from the Symantec video team:

Whenever possible we recommend 1280x720px as the best resolution for support as this conforms to the 16:9 ratio of the vast majority of Brightcove and YouTube players (and laptops screen, etc.). This resolution also...

ohzone - CherylPeterson | 15 May 2014 | 0 comments

User Groups are organized by georgaphic regions and focus on Symantec Solutions (Security, Endpoint Management, Backup & Archiving, etc.) Meetings and Connect group pages offer an opportunity for Symantec Customers to share best practices and talk about their challenges and product experiences. It’s also an opportunity to build relationships with peers and strengthen career opportunities. Group meetings are an opportunity to receive product roadmaps and the latest product information from Symantec.

You can find a complete listing of User Groups here: Groups  Find a group in your area and Join Today!

For more information on User Groups, including a complete list of benefits, see this page: User Group Program Overview


LeslieMiller | 03 Dec 2013 | 9 comments

Connect Users Receive A Great Deal on Symantec Vision Registration

Register for Symantec Vision 2014 Las Vegas and Receive $100 off your Registration Fee and 500 Symantec Connect Rewards Points.*

Registration Code: V14CONNECT*

May 5-8, 2014

Caesers Palace, Las Vegas, Nevada

Get Ready for a More Personal and Relevant Vision Experience

Vision Las Vegas 2014 is being revamped and revitalized to give you more of what you're looking for. That starts with the in-depth technical training and popular hands-on labs for which Vision is known. But this year, Vision will feature deeper insights into Symantec's strategy, more big announcements, and unprecedented exposure to upcoming Symantec solutions—all tailored for businesses and IT professionals at every level...

NickWood | 08 Oct 2013 | 0 comments

Software-defined storage (SDS) is a term that seems to have spread like wildfire in the last few months. But what actually is it and what are the benefits of it? In this post, I share my thoughts based on current research and conversations with peers.

SDS feels very much feels like a marketing term at the moment - used by vendors to capture mindshare and attachment to the broader topic of software defined datacentre - a term popularized by VMware last year. For further reading on software-defined datacentre implementations, please review the following VMware case study that features Symantec’s recent internal transformation.

SDS, rather than being an actual product, is really an architectural outcome for next generation storage designs. Founded on storage virtualization, SDS uses abstraction to pool storage from commodity hardware to provide flexible,...

PackMatt73 | 28 Aug 2013 | 0 comments

This is a great venue to stir the imagination but the hills of San Francisco take a toll.  I was listening to the lunch session yesterday from the Hang Space.  One of the speakers said something to the effect of “as an IT guy, when you buy your first Tesla, it’s really a transforming experience.”  He…when you buy your first Tesla.  But what he was talking about was pretty interesting point.  In a Tesla, apparently, you are sitting on top of a whole bunch of laptop batteries.  The dashboard is a huge, web enabled LCD monitor.  Music is provided by whatever Internet radio stations you want.  You almost become Tron when you drive it.

But it also got me thinking about a conversation I had earlier in the day with a...

PackMatt73 | 27 Aug 2013 | 0 comments

So do to some horrific connectivity issues, what was supposed to be yesterday's introductory VMworld blog has become today's introductory VMworld blog.  Please timeshift your reading accordingly...

Today is the first day of the 10th version of VMworld.  This year, we’re back in San Francisco, which is SO much better than Las Vegas.  There’s just something about this town that puts me in a Big Idea frame of mind…maybe it’s because Star Fleet builds there Academy here in a few years…I don’t know, but there’s a lot going on.

This year’s theme is Defy Convention.  I think that is an interesting choice given the choice of venue and the presence of the major players in the IT industry, present company included (heh….see what I did there).  Lots of the big companies are being pushed into new ways of thinking by smaller, nimble new players. 

The Software Defined Data Center...

Rob.Wilcox | 09 Aug 2013 | 0 comments

I  know from experience that there many, many registry keys that are public knowledge relating to Enterprise Vault, and also from my 6+ years in Enterprise Vault Engineering there are a whole load of non-public registry keys as well. The public ones though do sometimes still have strange surprises left to be revealed. Take for example the following situation:

In Enterprise Vault 10.0.3 a user clicks on a folder, and then clicks on 'Store in Vault', in order to store the whole folder in their archive. Nothing unusual so far. But it might not work, it might fail with an error. And the issue comes about because of a server side registry key relating to fixing up orphaned shortcuts.

Odd?! Definitely. It should be something that is quite rare to happen, because of course at the end of the article that talks about orphaned shortcuts it does categorically say to remember to remove the registry key — but there will be a really small percentage of...