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CTO Mark_Bregman | 22 Feb 2008 | 0 comments

Symantec'srecent acquisition of Vontu, the market leader in data loss prevention (DLP)solutions, reflects the importance of protecting confidential and proprietaryinformation in today's mobile technology environment. How should companiesprotect their data while still capitalizing on its value and making itavailable to stakeholders and partners? And what are the drivers behind thefundamental shift in how companies are thinking about security?

To answerthese questions, I sat down with Joseph Ansanelli, Vice President of Symantec'sData Loss Prevention Solutions Group and former Chairman and CEO of Vontu.You’re invited to join the conversation: Add your comments to the end of thispost.

Mark Bregman:Why is Symantec interested in data loss prevention? From your perspective, whydoes it matter to Symantec's customers?

JosephAnsanelli: I think people are realizing that there's been a big shift. Now thatwe have virtually unlimited network...

Eugene the IT guy | 21 Feb 2008 | 0 comments

Symantec offers its customers a number of different online forums and blogs where they can interact with each other, as well as with Symantec. The Symantec Technology Network, with its genesis as the Veritas Architecture Network, has given customers an opportunity to exchange ideas with each other and with Symantec technologists, seek answers on how to configure or troubleshoot products, and much more for more than five years.

 With the "Eugene Speaks IT" blog, we're..."

Nearly all of these are very serious communication channels. With the "Eugene Speaks IT" blog we’re seeking to have some fun while also touching on challenges and problems facing our customers and the ways in which Symantec technology can help to address them.

Eugene is a composite of some of the thoughts, rants, ramblings, and would-be confessions often...

CTO Mark_Bregman | 25 Jan 2008 | 0 comments

Last week, I posted a conversation with Julie Parrish, Vice President of Symantec’s Global Channel abouthow both Symantec and its customers benefit from working with our channelpartners. We continue our conversation below. As always, you’re invited to addyour comments to the end of this post.

Mark Bregman:Let me ask you a question and I’m not sure I’m going to like the answer. Howgood a job do you think we do at building and delivering products which arereally suitable for the channel partners? I understand some of the channel partnersat the very top are as sophisticated as our core development teams. So I’m focusedmore on that small to medium enterprise where you have customers andpotentially partners who are not as sophisticated or can’t spend the sameamount of...

CTO Mark_Bregman | 18 Jan 2008 | 0 comments

Tens of thousands ofpartners, large and small, operating all over the globe, help deliver Symantecproducts and services to customers. How closely does Symantec work with itsnetwork of partners? Does working with a Symantec partner provide benefits tocustomers compared to working directly with Symantec? 

To answer these questions, Isat down with Julie Parrish, Vice Presidentof Symantec’s Global Channel. You’re invited to join the conversation: Addyour comments to the end of this post.

Mark Bregman:What is a channel and why is it important? 

Julie Parrish: We cover so many different markets—consumer, small business, mid-market,enterprise—that we need lots of help to reach all those markets. Our own salesforce numbers only about 4,000 and we have customers ranging in the millions.

Mark: Howmany channel partners are there? 


Roblee | 09 Nov 2007 | 0 comments
One of our fine authors, Jeremy Geiger, has just finished up a document that details the reporting and querying features that are available when you first install Security Information Manager. You can find this document on the Symantec Support Web site at:
This document provides the following information:
  • An overview of the querying and reporting features
  • Steps for creating and managing queries and reports
  • A reference of all default queries

So give it a read if it interests you, and post any feedback that you have on it as a reply to this post.

CTO Mark_Bregman | 06 Nov 2007 | 0 comments

Last week, I posted a conversation about Software-as-a-Service with Art Wong, Senior Vice President of Security Response and ManagedServices for Symantec and DavidThompson, Symantec CIO. We continue our conversation below. As always,please join in by adding your comments to the end of this post.

Mark Bregman:Software-as-a-Service sounds very promising. But one of the challenges, I wouldguess, David, is that you are still on the hook as CIO to ensure theavailability, security and protection of the corporate IT, which is now goingto reside on someone else’s server. How do you feel about that?

David Thompson: You’ve got to think of this in the same context as an outsourcingrelationship. You have to have a governance body within your IT organization. Youhave to do very detailed contracts with the supplier. You have a service levelagreement, and you have...

CTO Mark_Bregman | 29 Oct 2007 | 1 comment

Software-as-a-Service—applicationshosted on a provider’s servers and accessed by customers via the Internet—isgaining popularity as an alternative to the traditional means of deliveringsoftware on disks. Symantec is currently beta testing its first Software-as-a-Serviceproduct, Symantec Protection Network, which will launch next year. Read moreabout it here

To learn how this model canbenefit Symantec customers, I sat down with Art Wong, Senior Vice President of Security Response and ManagedServices for Symantec. David Thompson, Symantec CIO alsojoined us to provide the customer’s perspective. You’re invited to join theconversation too: Add your comments at the end of this post.

Mark Bregman:Art, can you tell us what’s driving interest in Software-as-a-Service? What arecustomers looking for?...

CTO Mark_Bregman | 22 Oct 2007 | 0 comments

Office of the CTO Guest Blogger:   
Hi,I’m Steve Trilling, vice president of Symantec Research Labs (SRL), thecompany’s technology research division. It’s been an exciting week for me, seeing the announcement of our newSymantec Database Security 3.0.  This isthe newest version of our product that protects the critical data in corporateand government databases from insider and hacking attacks.  I had no direct involvement in thisrelease but an important part of my organization, our Advanced Conceptsteam, literally came to life through Symantec Database Security.  

Backin 2004, I was running a much smaller Symantec Research Labs team and one ofour key researchers, Carey Nachenberg, now a Symantec Fellow, had beeninvestigating the database protection space. Carey built some working prototypes and we pitched the idea ofcommercializing a new database security product to our...

CTO Mark_Bregman | 20 Sep 2007 | 2 comments

Last week, I posted a conversation about the new Symantec Endpoint Protection 11.0 (former code name Hamlet) with Tom Kendra, Group President, Security and Data Management Group for Symantec, and David Thompson, Symantec CIO. The conversation continues below. As always you're invited to join in by adding your comments to the end of this post.

Mark: So Tom, one thing I've heard from some customers is, given all the capabilities of Symantec Endpoint Protection, is this going to be a major upgrade? Is it going to be very disruptive to deploy?

Tom: One of the first things we decided to do was install it here at Symantec. We're rapidly on our way to getting Symantec Endpoint Protection deployed on the systems of about 1,000 of our people. So we're drinking our own champagne before we put it into the marketplace.

The second thing we're doing is working with...

CTO Mark_Bregman | 13 Sep 2007 | 0 comments

Office of the CTO Guest Blogger:

Gary Phillips, Senior Director, Standards and Open Source

At Symantec we take an independent and open approach to the market.  It’s a primary goal to provide our customers with solutions that are interoperable across any operating system, storage platform, application stack, file system or backup strategy.

To this end, actively working with various industry standard groups is a key part of my charter as senior director of standards and open source at Symantec.  Today, The Distributed Management Task Force (DMTF,, announced Version 2.0 of the Systems Management Architecture for Server Hardware - better known as "SMASH" - that is critical for reducing data center complexity.

SMASH (...