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CTO Mark_Bregman | 07 Sep 2007 | 0 comments
Symantec engineers have been working on a project to bring together a wide range of security products and integrate them to work together from one console. The product, code named Hamlet, will launch this month.
 
What can it do that existing security solutions can't? To find out, I sat down with Tom Kendra, Group President, Security and Data Management Group for Symantec, and David Thompson, Symantec CIO. You’re invited to join in this conversation: Add your comments at the end of this post.
 
Mark Bregman: Tom, at Vision 2007 in June, there was a lot of discussion about a major launch, Hamlet, which is our next generation of endpoint protection.
 
Tom Kendra: The first key thing is a new name: Symantec Endpoint Protection 11.0. We're excited about it because it brings together leading technologies in a much, much better packaging format...
CTO Mark_Bregman | 21 Aug 2007 | 0 comments

Last week, I posted a conversation on the future of Altiris with Greg Butterfield, Symantec Group President and Kevin Stephens, Senior Technical Director of the Altiris Business Unit, and David Thompson, Symantec CIO. We explored how you benefit when endpoints can be secured and managed with a single solution. The discussion continues below.


Mark:  Greg, I've heard comments that Altiris is fine for managing endpoints such as desktops and notebook PCs—but is it suitable inside the data center?  How large and complex a deployment can Altiris handle in terms of devices?

Greg:   We have customers as big as the largest federal agencies, with over a 100,000 endpoint devices, and as small as a CPA office. The small organizations derive the same horizontal value as the large organizations. The majority of our customers are medium-sized, between 5,000 and 50,000 employees.

Mark: ...

CTO Mark_Bregman | 13 Aug 2007 | 0 comments

It’s been said that the only secure endpoint is a well-managed endpoint. To improve endpoint security and management, Symantec acquired Altiris in January of 2007.

 

How do you benefit? I sat down with Greg Butterfield, Symantec Group President and Kevin Stephens, Senior Technical Director of the Altiris Business Unit, and David Thompson, Symantec CIO, to explore this topic. You’re invited to join in this conversation: Add your comments at the end of this post.

 

Mark Bregman: Greg, how has endpoint management changed with Symantec’s acquisition of Altiris?

 

Greg ButterfieldWith Altiris, you have a complete closed loop. You can identify a security problem and also have the tool set to go out and fix it. Then you can reaudit and verify the fix.

 

You can now centrally manage up to tens of thousands of endpoint...

Roblee | 26 Jul 2007 | 0 comments
One piece of feedback that I've gotten pretty consistently is that it's too hard for folks to find our documentation. So we're trying a little experiment with the documentation for the Storage Foundation manuals. We've put links to the product documentation right at the top of their STN support forum. Hopefully, folks who are looking for answers can find them there. Further folks who know the answers can more easily point people to the product documentation and save themselves some typing.
 
Here's what it looks like:

The links appear under the Announcements section, and just above the forum posts.

Please let us know if you like the idea. If it's a hit, we'll do this for more products pronto!

CTO Mark_Bregman | 25 Jul 2007 | 0 comments

Last week, I posted a conversation with Nick Mehta, Symantec Vice President for Product Management, and David Thompson, our CIO, to explore three questions that organizations like yours face:

 

  1. How are eDiscovery risks changing? 
  2. In the short term, what holes need to be closed? 
  3. In the long term, what needs are most important in organizations like yours as we shape the road map for solutions? 

We identified a number of eDiscovery vulnerabilities your organization might face that a good archiving strategy will address. This week, we look at other steps that simplify eDiscovery and make your legal and IT departments work better together.

 

Nick Mehta: I think David will attest to the fact that legal departments are asking for a...

CTO Mark_Bregman | 18 Jul 2007 | 0 comments

Initially, archiving was a tool for controlling the exploding growth of email and other data. Now it’s become an increasingly important tool for minimizing eDiscovery risks.

 

I sat down with Nick Mehta, Symantec Vice President for Product Management, and David Thompson, our CIO, to explore three questions that organizations like yours face:

 

  1. How are those risks changing? 
  2. In the short term, what holes need to be closed? 
  3. In the long term, what needs are most important in organizations like yours as we shape the road map for solutions? 

At the end of this post, please join in this conversation. Each month this blog looks at a current Symantec business initiative—in this case information risk management—and looks beyond today’s challenges to long-range opportunities and potential pitfalls that lie ahead. We invite your comments.

 

Mark...

CTO Mark_Bregman | 02 Jul 2007 | 3 comments

At our Vision conference a few weeks ago I gave a keynote on the future of technology.  I highlighted three trends that I see: the evolution of the data center, the collapse of the boundary between enterprises and the consumerization of IT.  This past weekend illustrated the last trend in Technicolor.  What I’m referring to is the launch of the much anticipated iPhone by Apple.  For the record, I did not wait in line over night on Thursday but I was able to get my very own iPhone on Saturday.

I’m sure our IT folks are nervous now that I have one in my possession.  They are probably waiting by the phone for me to call to have them ‘activate’ corporate email on it.  Seriously, the iPhone is a great consumer device.  It is one of the slickest and easiest to use smart phones I’ve seen.  While Apple is aiming this at consumers, there are a few hints that it will make it into the corporate IT world sooner rather than...

Roblee | 19 Jun 2007 | 0 comments
A lot of folks ask why technical writers don't include more screenshots in their work. Some readers really find it helpful to see images of the screen that they're working with. In fact many folks have suggested that we have a screenshot for every step in a procedure. One person commented that adding more screenshots should make our work easier. He said "After all, a picture is worth a 1000 words, right? So you guys can do less writing then!"
 
The truth is that it's just not that simple. There are many problems that must be overcome to include screenshots.
 
The most common problem with screenshots is related to translation costs. If the software and documentation are localized, screenshots that were captured in the US English version of a program will have to be reshot for each language. Given that many products are often translated into over 30 languages, this represents a huge effort. This is especially true when you...
CTO Mark_Bregman | 19 Jun 2007 | 0 comments

 

(Part 2 of 2)

 

This is Part 2 of a conversation exploring how data centers might be run differently in three to five years. The first part  was a conversation I had with Rob Soderbery, Senior Vice President of the Symantec Storage Management Group. I chose Rob for this discussion because his group just announced “Storage United,”, a business initiative to unite islands of storage administration and operations and enable businesses to deliver storage as a service.  

 

Looking beyond this initiative, Rob and I discussed the new levels of standardization and virtualization that we feel will emerge within three to five years. Below,...

CTO Mark_Bregman | 15 Jun 2007 | 0 comments

This week I attended our annual Vision conference that brought in a record setting 3,500 attendees.  It was my fifth time at the event, and this year I think we successfully extended beyond its historical storage and availability focus to include security and compliance.  
 
This is a sentiment I heard several customers mention.  One customer in particular appreciated how the traditional storage product news tied into the need to look at security differently. Others noted that the breadth of our solutions really came into focus.  
 
In fact I think we captured two important areas of linkage - the link between storage and security, and the link between consumers and our enterprise customers.
 
Looking at the first, the presentations emphasized the need to look at all facets of IT risk, including the risks to security, to availability, to performance and to compliance.
 
The attendees were...