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Inside Symantec Community Blog

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gschumm | 13 Jun 2011 | 0 comments

Gigi Schumm, vice president and general manager, Symantec Public Sector organization

There’s been a glut of incidents lately that have brought cyber security issues to the forefront.  The data breaches at Sony and Epsilon, the hacking of Gmail accounts, and the security vulnerabilities with RSA Secure ID tokens.  We’ve certainly gotten a lot of questions about how government agencies and individuals can protect themselves from these types of incidents.  The short answer is, there’s no technological, one-size-fits all technological silver bullet, and there never has been.  I’ve been in the cyber security business for 14 years and have witnessed the evolution of cyber attacks.  First it was large scale viruses and denial of service attacks, then it was Trojans, now it’s extremely targeted attacks looking for specific information.  And while the attacks have changed, the answer to securing information continues to be...

Kimberley | 02 Jun 2011 | 1 comment

Symantec will be conducting a research study in June to gather feedback from Connect users who have also shopped in our online Business stores. The purpose of the research is to collect important, time-sensitive feedback, and by participating, you’ll allow Symantec to better meet your needs. 

Study method:

The research will be conducted via phone. Specifically, participants will provide their feedback via a 45-minute phone discussion. During the call, the moderator will share materials through a webcast for study participants to evaluate. Everyone who participates in the study will be paid for their time.

How to participate:

Symantec has commissioned Mozaic Group, an independent research firm, to conduct the interviews.

If you are interested in participating, please reply-to  with your name and...

Johny99 | 04 Apr 2011 | 1 comment


I am have changed the content of a sysprep.inf file in ghost explorere. But when I want to change it back the content is deleted and only a few texts remain.

I went further and deleted the file and pasted another one but, when I paste the new file the content of the new file changes again.

Any idea?

CTO Mark Bregman | 01 Apr 2011 | 1 comment

I read Simon Crosby’s post on ( with great interest.  Simon always has interesting things to say but I don’t always agree with him.  In this case I agree that moving to the cloud can enhance the protection of one’s data but it is by no means a forgone conclusion. 

Putting data in the cloud requires putting one’s trust in the cloud provider.  Sophisticated cloud providers who focus on protecting their customers’ assets can indeed provide better security than most enterprises can provide themselves.  On the other hand, moving to the cloud can create governance problems.  Many companies find that they use multiple cloud providers, each with their own policies and procedures.   How is a CIO,  CISO or even a small business owner supposed to...

| 31 Mar 2011 | 1 comment

Symantec wants to hear from you!  Do you influence or own any decisions around enabling, securing, or managing mobile devices like iPhones, iPads, Androids, or other mobile devices?  Do you influence or own decisions about developing or deploying applications for mobile devices? If so, we’d like to talk with you about your experiences. This is a quick process (as little as 30 minutes), and for your valuable input, you’ll be entered into an exclusive raffle to win a 16 GB Wi-Fi enabled Apple iPad!

To participate, simply send me an email describing your role with regard to mobile devices in your organization.  We’ll schedule a short call at a time convenient for you. This call will not be a sales call by any means, but rather an opportunity for you to share your insights and challenges around enabling mobile devices in...

Kevin | 21 Mar 2011 | 0 comments
  • Refactored the forum list pages to look and act more like list pages on traditional forums.
  • Added a filter to the global event calendar (/connect/calendar) so users can choose to view all events or only those events that are associated with user groups.
  • Added the ability to post polls to group pages.
  • Resolved an issue where public posts tagged for a group were being saved as private posts.
  • Added an iCalendar meeting file to event confirmation and reminder emails.
  • Added a link to group landing pages that allow group admins to add members to their groups.
  • Fixed an issue with the "votes" submenu on the profile page pointing to an invalid link.
  • Removed "No replies" sort option from Known Issues list page.
  • Changed "Profile" menu item to read "My Profile", "...
mmathews | 18 Mar 2011 | 0 comments

Ok this is not really related to Symantec but could become an issue with the new console should an exception not be allowed automatically.  I did some research and I found that with Office 2007 there has to be an exception made for the mouse in the scroll properties.  Go to control panel -> Mouse properties -> scroll tab -> click exception button.  Browse to the executable file and select the file in the program you are having issues with, for example:  excel.exe.  C:Program Files/Microsoft Office/Office 12/excel.exe.  It took me a little bit to search for the fix, so I wanted to post it in case any other users may be having issues.

Kevin | 07 Mar 2011 | 0 comments
  • Fixed a code regression that had disabled the new "New discussion" functionality. Privileged users can once again create new discussions from off-topic comments.
  • Fixed another code regression that was not tagging submissions private that were submitted from within the context of a private group.
  • Fixed an issue where the link in private message email notification was returning a "page not found" error to users who were not logged in. It should have been returning an "access denied" page until the user authenticated.
  • Fixed a similar issue where the link in request for group membership email notification was returning a "page not found" error to users who were not logged in. It should have been returning an "access denied" page until the group admin user authenticated.
  • Moved several "Views" out of the database and into binary files to improve performance.
    • admin_content
    • ...
Kevin | 28 Feb 2011 | 0 comments
  • Tuned database memory allocation to improve performance.
  • Performed database cleanup to remove settings from legacy SymAccount code.
  • Installed the Akamai module so we can flush the Akamai cache for targeted pages when the need arises.
  • Disabled the language selector that allows users to view the Connect User Interface in German, French, or Spanish.
  • Created a custom "Know Issues Contributors" report that summaries the activity of all users with the Known Issues role.
  • Created a custom "Known Issues Detail Stats" report that compiles and summarizes stats like how many users clicked on the "Me Too" voting widget for each Known Issue in the system.
  • Fixed an issue with 'up/down' vote tracking in Omniture.
  • Fixed an issue with 'Me Too' (Known Issues) vote tracking in Omniture.
  • Refactored symantec_forums_link() function to improve performance of forum list pages.
  • Fixed an issue with Connect cookies that was...
Gina Sheibley | 17 Feb 2011 | 0 comments

This week, Symantec was honored by the US Small Business Administration as one of eight recipients of the inaugural Small Business Innovation Research (SBIR) Program Hall of Fame Award. The ceremony took place in Washington, D.C. at the White House. The event was moderated by SBA administrator Karen Mills and also included remarks made by Austan Goolsby, chair of the President’s Council of Economic Advisors.

The SBIR Hall of Fame award recognizes companies with a long period of extraordinary success of research, innovation, and commercialization within the 30-year SBIR program. Symantec was the first recipient of a grant via the program in 1982, established at the time by Roland Tibbett. The grant was critical for Gary Hendrix to found Symantec.

“We work with...