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Mail and Web Security Blog

Showing posts in English
akottas | 09 Sep 2010 | 1 comment

Virus Bulletin just published their September 2010 test results (, and Symantec Brightmail Gateway once against received a VBSpam designation - our 5th consecutive recognition. 

In this month's test, Symantec Brightmail Gateway registered an effectiveness score of 99.64%, with 0 false positives!  It is great to see external validation for the premium that Symantec places on balancing very high effectiveness (over 99%) with accuracy (low false positives) in fighting spam.

You may be familiar with the Virus Bulletin name - Virus Bulletin is an independent third party that has been running comparative tests on antivirus technologies for over a decade.  Symantec's antivirus engines have achieved over 40 VB100 awards during this time. 

Our team is thrilled with the latest results on the VBSpam testing. Symantec Brightmail Gateway is...

Ian McShane | 01 Sep 2010 | 4 comments

I can't quite believe it's September already, this year is flying by at a crazy pace.
This means that the Symantec Vision conference in EMEA has come around quickly too.

This year, we are at the CCIB in Barcelona, Spain, during the first week of October - Tuesday 5th through Thursday 7th.

Amongst the many, many sessions over the 3 day conference, there are a number of Mail & Web security sessions that you shouldn't miss (not least because I'm co-presenting them smiley ), so in no particular order.

  1. Best Practices for Email Security.
  2. Anatomy of a Web Attack.
  3. Hands On Lab - Best Practices for installing and Configuring Symantec Brightmail Gateway.
  4. Hands On Lab - Best Practices for installing and Configuring Symantec Web Gateway.
  5. Deploying...
akottas | 07 Jun 2010 | 0 comments

Greetings, fellow Symantec Connect community members.  This is Angelos Kottas, Principal Product Manager for Symantec Brightmail Gateway. This is my first blog posting on the Brightmail blog on Symantec Connect, and I look forward to hearing from many of you in the weeks and months ahead.
Since last we posted to this blog, the Symantec messaging security team has been very busy!  We successfully released Symantec Brightmail Gateway 9.0 in mid March, and have been pleased to see very rapid adoption of the new release.
We also saw several new product releases in our broader messaging security product lines, including Symantec Mail Security for Microsoft Exchange 6.5, Symantec Mail Security for Domino 8.0.5, and Symantec Brightmail Message Filter 6.2.
To learn about these new releases, click on the Release Notes from the product support pages.
I also hosted a recent webcast on "What's New...

Ian McShane | 26 Feb 2010 | 1 comment

I've mentioned before that I'm a really keen advocate of bringing our customer base closer to our product development process.
2 years ago, I started running Customer Advisory Boards for our customers in EMEA.  These annual or bi-annual events were a chance for customers to come together and help us prioritise future development work by discussing their experience and insight into messaging security.
In general, these were really successful and the fruits of those sessions are just coming to light now with last years Brightmail Gateway 8.0 release and the very-soon-to-be-release Brightmail Gateway 9.0.

But, what about our customers that don't have the budget to travel to another city and participate?
This is more and more common in this economic climate.  Travel budget is often the first belt to be tightened.

Well, this month I'm delighted to kick off the first Messaging & Web Security Technical Advisory Webcast.


Ian McShane | 01 Dec 2009 | 3 comments
It's that time of year again, the Symantec Enterprise Security BU is now accepting applications to participate in the Symantec Brightmail Gateway 9.0 Beta program.
Last year, the 8.0 beta program was a huge success.  
We got some great feedback and the participants got early exposure to the new levels of protection as well as some cool spot prizes here and there.

This 9.0 release includes:

  • Integrated Content Encryption
  • New LDAP Directory Integration.
  • Probe Network Participation
  • Real Time Updates
  • DKIM
  • SMTP Authentication
  • New Spam Quarantine architecture

Quality is one of the key Symantec deliverables and we strive to deliver a first class product with every release. So we want to get as much customer feedback as possible before we ship.
By participating in this beta program, you can help to ensure this release is as successful as possible.


Ian McShane | 28 Oct 2009 | 0 comments

 I'm delighted to announce that we have shipped the latest update to Symantec Brightmail Gateway.
The v8.0.3 release is a really important one as we get closer and closer to releasing version 9.0 next year.
This update includes support for VMWare vSphere 4.0 as well as fixing over 75 bugs.

This most important thing to note about this release however, is that it will be a pre-requisite version prior to upgrading to the forthcoming version 9.0.
In the simplest terms:

  • When 9.0 is released, it will ONLY be available for upgrade from 8.0.3.
  • If you are on 8.0.2 or older, you will NOT be able to upgrade directly to 9.0.

The release notes for 8.0.3 are attached to this post, go forth and upgrade.

Ian McShane | 14 Oct 2009 | 1 comment

 As well as meeting up with as many customers as possible, the Gateway Security PM Team (which comprises Brightmail gateway and the new-ish Symantec Web Gateway) like to hold Customer Advisory Boards.
We hold these every six months or so and they give our customers the chance to come together (usually between 10 and 20 in total) to:

  • Learn and discuss about implementations, experiences and operational best practices.
  • Provide your feedback and input on what Symantec plans to deliver in upcoming product releases
  • Make useful contacts by meeting up face to face with your peers from other companies and discuss openly together how you solve real world implementation challenges.

Our next round of them start next month:

November 5th - Reading
November 9th - Munich 
November 10th - Tokyo 
November 11th - Paris 
November 11th - Beijing
November 13th - Singapore 

Ian McShane | 30 Jul 2009 | 1 comment

Over the last couple of years, as a Product team working on Brightmail, we have really increased our efforts to gather as much information from customers as possible.
Talking to customers about what they need do today and how they do it, how they envisage doing it in the future, as well as how they deal with different security threats whether it's around inbound email malware or Data Loss Prevention.

Last week I met with the top IT guys for one of our Enterprise Security customers, to talk about future projects they are running and how Symantec Enterprise Security products fit into their internal roadmap. I first visited them last summer on a whirlwind tour of customers in Europe.
Besides being a great week long roadtrip and building relationships with the guys in the field that I don't often get to meet face to face, we had some really interesting discussions with customers about their requirements and futures.
Now, one of the thing I like to do when...

Ian McShane | 23 Jun 2009 | 8 comments

Here's some information you should be aware of before upgrading to the forthcoming Symantec Brightmail Gateway 8.0.2 release.


Notification type: New version will be available – Important information to read prior to updating on VMware environments
Product: Symantec Brightmail Gateway
Version: 8.0.1
Patch: 8.0.2
Other Hardware/Software/Environment: VMware ESX Server 3.0.2 or prior with virtual LSI SCSI controller

Action required for customers using Virtual Edition of Symantec Brightmail Gateway and VMware ESX Server 3.0.2 or prior with virtual LSI SCSI controller. Prior to updating to 8.0.2., Symantec is strongly recommending that customers assure themselves that they are current with VMware 3.5 or later prior to upgrading to Brightmail Gateway 8.0.2 to prevent loss of functionality.  An alternative workaround is provided if VMware 3.5 is not available.


Ian McShane | 15 Apr 2009 | 1 comment

I'm delighted to announce the release of our first update to the Brightmail Gateway 8.0 release.
Version 8.0.1-7 should be available for direct upgrade via your Brightmail Gateway UI or CLI right away and customers can upgrade from any previous production build directly to this release. 
Note:  If you participated in any of our previous beta programs, you CANNOT upgrade from a beta release of Brightmail Gateway.

What does this release include?

  1. Language Packs:
    This release includes translated help and documentation in: Simplified Chinese, Traditional Chinese, Japanese and Korean.  The Getting Started guide is also translated into Arabic, Brazilian Portuguese, Czech, European Portuguese, French, German, Greek, Hebrew, Italian, Polish, Romanian, Russian, Slovak, Slovenian and Spanish.
  2. New SMTP setting "Do not advertise 8BITMIME":...