As a Product Manager for NetBackup for VMware, one of the biggest challenges I face is around prioritization. Where does it make the most sense to spend my time? On the one hand, assisting customers on a one-on-one basis is very attractive. When I do that, I can help, say, Batman identify which product within the NetBackup for VMware suite (NetBackup Enterprise Client, PureDisk, or PureDisk Deduplication Option) is best suited to his multiple batcaves. Batman may well prefer Enterprise Client for his headquarters beneath the mansion due to its enhanced VMDK image-level DR support, but may elect to use PureDisk in his remote batcave in the Hamptons, and then use PDDO to shrink the VMDK files transferred over by Enterprise Client and VCB.
But sometimes it seems to make more sense to spend time on other activities, and most recently VMware has been especially friendly. Their office is only a few miles away from ours in...