Pretty much every backup reporting product claims their product is customizable (including us). Let’s take a closer look at this. With each backup product, there is a set of reports that comes with it. These are often referred to as “canned reports” or “out-of-the-box-reports” where, once you’ve installed, you can start generating these reports. These reports typically are bound to a pre-defined timeframe (i.e. last 24 hours, last week etc..) and represent a pre-defined target (all backup domains, a tape library, a backup server etc…).
So, when someone asks “can I customize reports”, what do they mean? What are they expecting? The classic definition of customization says it’s “modification to meet individual needs”. Well, individual needs will most likely eclipse the canned report set – by a lot. That is, generating reports above and beyond...