The most popular NetBackup session at the Symantec Vision user conference, by far, is Performance and Tuning. The organizers don’t wait to see the attendee preregistration surveys, they just go ahead and book the big ballroom and immediately consider the standing room only space. When the speakers get to the part about “What makes the best media server”, the room freezes in rapt attention like tweens watching a Justin Bieber interview. No surprise there. Getting it right is a big deal. Upgrading and deploying new hardware is a painful process. A well honored tradition at the Vision user conference is swapping war stories. During the cocktail hour, when we’re enjoying the freebie microbrew beer (okay, I’m a martini gal) and munching the bruschetta, we are regaled with tales of the backup infrastructure refresh process. The bureaucracy. The many other teams that have to be consulted, involved,...