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Netting Out NetBackup
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TimBurlowski | 22 Sep 2008 | 0 comments

Every year we hold a NetBackup customer forum at one of our main engineering sites. One of my favorite sessions is the "Ask the Expert" panel. They put 15-20 engineers in the front of the room (often wearing odd hats) and customers get to ask any question they want and watch us squirm. When I was in engineering I used to get to sit in on the panel. Now that I spend more time in PowerPoint and less in real code, I fear my expert rating may be downgraded to audience participation only. To prove I can still answer a question or two, here are some examples of the random questions which went through my inbox recently.

  1. 1. How do I configure 400 drives in a single library using my VTL?
  2. 2. How do I get a list of which clients are running which version of software?
  3. 3. Where is the MIB file for NetBackup Operations manager alerts?

Here are my answers.

  1. 1. In 6.5.2 you are able to...
TimBurlowski | 12 Sep 2008 | 0 comments

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TimBurlowski | 05 Sep 2008 | 0 comments

A few weeks ago I advertised the 6.5.3 First Availability program. Due to the overwhelming number of people who signed up, we're closing the program for now. Stay tuned and I'll let you know of future opportunities to get your hands on the latest technologies from NetBackup.

 

The major change in this release, other than fixes, will be the ability to do Exchange Granular Restore - I guess there are a lot of people who want to get their hands on the flexibility to restore a single mailbox without doing the slow single mailbox (brick level) backups.

Message Edited by TimBur on 09-05-2008 02:27 PM
TimBurlowski | 25 Aug 2008 | 2 comments

When I visit with customers, I always get asked about tuning NetBackup. Good news, I now have something better to pull out than the old "tune-a-fish" joke. The NetBackup 6.5 Backup Planning and Performance Tuning Guide is now available.

 

Enjoy.

 

Tim Burlowski

Technical Product Manager

Symantec

Daniel Hoffer | 18 Aug 2008 | 1 comment

As a Product Manager for NetBackup for VMware, one of the biggest challenges I face is around prioritization. Where does it make the most sense to spend my time? On the one hand, assisting customers on a one-on-one basis is very attractive. When I do that, I can help, say, Batman identify which product within the NetBackup for VMware suite (NetBackup Enterprise Client, PureDisk, or PureDisk Deduplication Option) is best suited to his multiple batcaves. Batman may well prefer Enterprise Client for his headquarters beneath the mansion due to its enhanced VMDK image-level DR support, but may elect to use PureDisk in his remote batcave in the Hamptons, and then use PDDO to shrink the VMDK files transferred over by Enterprise Client and VCB.

 

But sometimes it seems to make more sense to spend time on other activities, and most recently VMware has been especially friendly. Their office is only a few miles away from ours in Silicon Valley, and I see them all the time...

Joe Pfeiffer | 13 Aug 2008 | 0 comments

New out-of-the-box Reports

  • Just In Time Inventory (Historical & Predictive)
  • Tape Drive Utilization Heat Chart
  • Tape Drive Throughput Heat Chart
  • Tape Drive Queue Time Heat Chart
  • Media Count by Volume Pool, Tape Type, Retention Period & More
  • External risk analysis (what doesn’t have a backup client on it?)

Usability Enhancements

  • True 1-click report generation
  • New Report Names, Descriptions, Labels and Organization

Support for Latest Backup Products

  • NetBackup 6.5.2 and 6.5.3
  • Backup Exec 12
  • PureDisk 6.5
Message Edited by Josef Pfeiffer on 08-13-2008 04:54 PM
Message Edited by Joe Pfeiffer on 12-17-2008 02:28 PM
TimBurlowski | 11 Aug 2008 | 2 comments

I realized that I should probably be talking about the other blockbuster comic book based movie, but something I read about Batman's disk storage requirements got my attention.

 

Pete Steege over at the "Storage Effect" blog recently posted about the  "Batman's Storage Requirements". After reading that post I'm pretty sure that we need to talk to Bruce Wayne or perhaps Alfred about a backup and disaster recovery strategy. 

 

First of all, Bruce Wayne needs to think seriously about what data you actually need to backup and how long you need to retain those backups. If the majority of your data is from video feeds around Gotham, you probably want to keep it for a relatively...

Bill Coleman | 06 Aug 2008 | 1 comment

Registration has started for the NetBackup Customer Forum inRoseville that is held once a year.  The event is planned for October21-23 2008 for worldwide customers to learn more about NetBackup, PureDisk, BackupReporter and Real-Time protection products.  This event is also importantso that engineering can hear direct customer feedback.  Customers must be under NDA to attendthis event.

 

http://engweb.symantec.com/nbuforum_08.asp

Joe Pfeiffer | 01 Aug 2008 | 2 comments

As Tim eluded to in his last post I haven't been writing as much on the blog since I've been out training everyone on all the new data protection things we announced at Vision.  I'll keep this one short.  First off, I still love Twitter.  I've talked about it before but it's especially when I'm not at home or the office (or in front of a computer) that I really like Twitter.  And now NetBackup can tweet at twitter.com/netbackup.  Follow the blue guy!

 

Second is a series of webcasts that will be coming up.  The first is about how to cut the amount of storage used for backup by applying a technique called just-in-time inventory.  It's a 1-hour deal and I'll be doing it myself live next Tuesday the 12th.  Sign up at https://www4.symantec.com/Vrt/offer?a_id=65668

 

That's it for now, I'll be back with a more meaty post soon.

TimBurlowski | 30 Jul 2008 | 0 comments

I have lots of friends in IT. When they ask what I am working on and I tell them about NetBackup, I sometimes get a response like “isn’t that for UNIX?” Seriously, I think we have been supporting Windows as a master server since Windows NT 3.5.1, an OS some of the kids have never even seen.

 

So is NetBackup a Windows solution?

 

Let me say it very plainly. NetBackup on Windows rocks!

 

Not only do we have support for Windows the operating system, we also support Windows applications like Exchange and SQL. In addition our customers frequently implement NetBackup itself on Windows.

 

I helped put together an online survey of NetBackup customers who attended our recent Symantec Vision Conference. When I posed the question about which operating systems were being used for NetBackup Master servers, almost 90% responded that they had at least one Windows system in that role. NetBackup media...