Hello Partners,

As part of my new role on Connect managing the Archiving and eDiscovery Community (and Partner Community) I've just learned about a new set of documents created by the EV Content Council that you may find helpful:

You can find the necessary information on the various accounts and users that are involved in an Enterprise Vault environment, as well as the permissions required by each.
 
Enterprise Vault Accounts and Permissions
http://www.symantec.com/docs/TECH76700
 
Compliance Accelerator and Discovery Accelerator Accounts and Permissions
http://www.symantec.com/docs/TECH200788

As always, if you have any feedback on the documents or suggestions  please do leave a comment.
 
 

My colleague Christy has written before about the value of Twitter as a communications tool for Symantec Partners. Twitter is a great way for interacting with customers and prospects in a real-time conversation and can generate valuable sales leads 140 characters at a time. But when you need to widen the reach of your tweets you may find Twitter’s ads—known as Promoted Products—are a useful and cost-effective tool for getting your message in front of a larger audience.

What are Twitter ads?

There are two important kinds of Twitter ads for partners:

• Promoted tweets: these ads are regular tweets that you can “promote” (show) to an audience of users based on a number of demographics, including geography, gender and...

If you’re managing a Facebook community, you may have felt pressure to devote dollars to advertising. But is it really necessary? Facebook has admitted that on average, only 16% of your community sees your content in their newsfeeds organically. Reliably reaching more of your community requires a targeted Facebook advertising strategy.

How Facebook Ads Work
There are several different types of Facebook ads, including more typical display ads that you might be familiar with from the web as well as the adored ‘social ads’ that let you to tout messages from your own page or promote interactions that other users have with your content.

Facebook ads can be paid as pay-per-click, which requires that a user click on your ad before you are charged. Similar to Google ads, each advertiser is competing against others as they bid for placements against demographic data. Prices vary depending on the audience you are targeting, but you...