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Eddie_Toro | 12 Nov 2012 | 0 comments

Generate more demand for your services and drive increased revenue in the emerging and fast-growing Cloud market.

Whether you sell, manage, host or build cloud solutions for your customers, and regardless of your level of cloud expertise Symantec offers you the solutions, resources, and training you need to confidently deliver the solutions your customers need to help them keep their information protected, available, and backed-up in the cloud.

Get started on your path to profitability in the cloud with Symantec CloudSmart training.

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CDeBrine | 31 Oct 2012 | 0 comments

Protect your Customers with EV SSL Certificates

VIDEO: Maximize Customer Trust and Transactions with Extended Validation
WHITE PAPER: Fraud Alert: Phishing — The Latest Tactics and Potential Business Impacts 2012

 
As one of the top cyber crime ploys impacting both consumers and businesses, phishing has remained a consistently potent threat over the past several years. In fact, the cumulative number of phishing attacks recorded in 2011 represented a 37 percent increase over 2010.[2] The impact on businesses can be quite severe. RSA estimated in its October 2011 Fraud Report that the worldwide...

Pascal KOTTE | 31 Oct 2012 | 4 comments

I believe this is not only concerning my EMM part, but overall Symantec partners & customers, using the Symantec support.

From Monday 29th October, the Symantec Support ticketing were switching to another system.

Force all existing tickets to switch a new number... Well, I assume a better transition would be to avoid such change on existing. But I am sure this kind of system migration; get a lot of difficulties to manage. So, OK for that, we can understand.

But when to get back history access: No way, all existing tickets vanished, all the same migrated a new number... 

On the start, we can believe it will be only for new case or initial creation. I create one, populate all fields, and try to get the "ticket number" and the "message" I was populating. 

BUT NO WAY, no access any more, no email confirmation, and no History ACCESS ... 

That is now exactly...

Charla Bunton-Johnson | 09 Oct 2012 | 3 comments

The Best Blacklist Protection—Symantec Website Security

Search engines, the heart of the internet, reserve the right to blacklist websites. Blacklisting can mean that a company does not show in search results or that a warning is given if a user clicks on a blacklisted website. Websites become blacklisted for a variety of reasons. The two most frequent reasons are:
  • Failing to meet search engine usage guidelines (i.e. overly aggressive search engine optimizations [SEO] that violate a search engine's terms of service)
  • Websites being shown as a source of malware

The malware could be intentional (i.e. phishing, spoofed websites) or unintentional (i.e. website has been hacked or otherwise infected by a third party). A surefire way to get blacklisted is to harbor a website being infected with malware.

...
Christy Loerzel | 02 Oct 2012 | 0 comments

Social media—by now almost every company knows they need to get on board in some way, but many don’t know where to start. Many have started that Facebook page or put out a few tweets only to lose momentum. Others inspire envy in their seemingly effortless success with thousands of followers and comments galore.

To help you be the latter instead of  the former,  the Symantec Partner Digital Strategy team and I will be offering tips and tricks in a series of posts starting today, complete with guidance and case studies to help you better navigate how to use social media for your business and connect with your customers. We’ll start small and drill down over time.

And we’d love to hear from you—what are your own successes, challenges, what would you like to know more about. We also invite you to join us online on Twitter and...

Fabiano.Pessoa | 22 Sep 2012 | 0 comments

Dear, good day.

Performing some tests a few days ago based on the operation of virtual machines performed the test regarding the transfer of files from virtual machine to real machine and vice versa.

Aware that when it comes to attacks on companies 80% of them occur within the same company was able to observe that XP Mode (virtual machine with Windows XP OS) can seamlessly receive data transfer etc. to copy a real machine.

Most of the competitors tested antivirus did not detect an intrusion of this type of transfer (copy) to the real machine as treating infection. Can not have this new code in its database or not but it was done and still leaving in fact the same as treating process network.

The test was conducted using a backdoor to open a specific port (15) and make a "Reverse Shell".

Some just because it was only identified with this code in its database to 2 days only but not detected and started to treat this code as the normal PC...

Fabiano.Pessoa | 19 Sep 2012 | 0 comments

 

You've probably been surprised at some site with messages like "your computer is not protected" or "your computer is infected". Behind these scary messages (scare) are hiding the real threats. When you accept the recommendation of the site and download the program to the "cleaning" of your hard programinha the malicious suggests that you are with malware - and it's true, he undertook to install - only to remove this malware is necessary "pay for the full version."

 The care that you have to have: Obviously, do not trust programs that appear from nowhere and promise to clean your computer from threats. Serious companies will never offer you protection without request.

These following programs say they solved problems of viruses, but are actually malicious software that have the purpose of attacking a PC and say they are...

Fabiano.Pessoa | 10 Sep 2012 | 0 comments

Good morning,
 It would not be important in similar forensic software security solution to point some strange movement in net for manual configuration?
 Would not it be nice to send this log to the administrator so that it has real science of what happens on their machines?
 The fact that even happens that the only security solution for password and disable it is discovered any protection software with password folder can hold a virus where this solution can not be detected due to have a password contained
 Performing a test in a given security software that will not mention the name says it the same as the high power of detection can not detect which way the folder with password there is a virus code that I created is not the same as new I sent them to the database and still is not detected because the folder containing password.
 In this case the solution would be important to periodically report to the administrator the...

Susie Spencer | 21 Aug 2012 | 0 comments

It’s been just over 5 months now since Backup Exec 2012 became generally available, and we’ve seen a lot of exciting air cover regarding this release. If you are one of the few partners who haven’t heard about it yet, in this new version we introduced a brand new user interface, physical to virtual conversion, bare metal recovery, dissimilar hardware recovery and many other key features that continue to make Backup Exec stand out against the competition. Backup Exec 2012 was designed specifically to help customers and partners around the globe discover a new, easier way of managing backup and recovery.
 
Many customers, partners and third party reviewers talked about how much they loved the great new interface and the dramatic change that was introduced. As is the case with change however, some customers were frustrated with this transformation and expressed their dissatisfaction through many social media platforms. What I personally love about...

Denis Kattithara | 18 Jul 2012 | 0 comments

Hello Symantec Partners,

Have you ever come across a situation when you need assistance but not sure whom to approach? While there are Technical Support services in place, they may not address challenges associated with Design or Assessment.

Stay assured, Symantec Partner Assist is at your rescue for any challenges associated with Design, Assessment, Implementation, Health Check etc. These services are available for Enterprise Vault, NetBackup, NetBackup Catalog Manipulation, Data Loss Prevention, Symantec Endpoint Protection and Symantec Network Access Control  and are priced at 1750 USD per unit (5 days remote assistance). Moreover, if you achieve Symantec Master Specialization you are entitled to one service unit absolutely free!!

Engaging Symantec Partner Assist is just a click away. Please feel free to leverage our services by reaching out to us at Symantec_PartnerAssist@symantec.com...