Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Partners Community Blog
Showing posts tagged with North America
Showing posts in English
Robert Mencini | 29 Apr 2013 | 1 comment

Here is a great resourse from the Archiving and eDiscovery Community for those of you that are working with Enterprise Vault and come acros 8390 Errors.

Need Help Troubleshooting Enterprise Vault Event 8390 Errors?

Thanks,

Eileen

lukehiggins15 | 12 Apr 2013 | 0 comments

Next week will be very busy for the MSP team here at Symantec.

If you're heading to Varnex please join us for any of the three breakout sessions where we'll discuss the 4 pillars of the MSP program in detail.   If you miss the session come talk to us at the exhibit where we'll be demoing the Partner Management Console.    More information can be found at the Varnex event.

If you're in the Boston area meet us at the ASCii event Wednesday and Thursday.  We'll present during one of ASCii's keynotes on the MSP program as well.    registration https://symantecevents.verite.com/28684

Also in Boston on Wednesday is our 3 hour MSP training.  Here's the agenda:

  • Accidental Entrepreneur, how it relates to managed services
  • Industry analysis,  MSP business continues to grow
  • Symantec MSP program...
Christy Loerzel | 11 Apr 2013 | 0 comments

You’ve seen the headlines and heard your friends buzzing about it, but have you checked out Reddit? Everyone from U.S. President Barak Obama to Microsoft founder Bill Gates is using it to engage, answer questions and promote initiatives. But have you considered how to incorporate it into your social media program as a Symantec partner?

If you are unfamiliar with Reddit, it is an online social media community where users vote on content. There are sub-communities, or subreddits, that any user may create that are independent and moderated by a team of volunteers. Some subreddits cater to a more technical audience – such as r/sysadmin and r/vmware subreddits. Reddit users...

lukehiggins15 | 28 Mar 2013 | 2 comments

2013 tampa PtnrComit award_0.jpg

Symantec's dedication to the MSP community has once again been confirmed by our partners.

The MSP program's "4 Pillars" allows partners to more efficiently add Symantec solutions to MSP offerings.

1. Subscription based licensing

2. Enhanced management options

3. Advanced support

4. Broad Symantec portfolio and Global Intelligence Network

For more info contact MSP@Symantec.com

Eddie_Toro | 25 Mar 2013 | 0 comments

Deepen your trusted advisor relationship and confidently guide your customers through Mobility challenges with critical information and resources that align with, and support your sales cycle.  Download Symantec’s Mobility Specialist Activation Module to your desktop, get specialized, and deliver superior value to your customers more quickly and easily. 

The Mobility Resource Guide has been updated to include an overview of the Specialist Activation Module and contains details on how to access the module within the Symantec Enablement Toolkit.

Christy Loerzel | 18 Mar 2013 | 0 comments

Hashtags—or # symbols, such as #SYMCPartners—are digital markers used to identify keywords or topics in a Tweet on Twitter. They were created organically on Twitter by users as a way to categorize and find messages more easily.

According to Twitter:

  • People use the hashtag symbol # before a relevant keyword or phrase (no spaces) in a Tweet to categorize the Tweet and help it show up more easily in a Twitter Search—think of it as you would a keyword entered into a search in Google or Bing—an identifiable word or phrase so you can more quickly find what you’re looking for.
  • Clicking on a “hashtagged” word in any message shows you all other Tweets marked with that tag or keyword.
  • Hashtags can be used anywhere in a Tweet—at the beginning, middle or end.
  • “Hashtagged...
Eileen | 14 Mar 2013 | 2 comments

Hello Partners,

As part of my new role on Connect managing the Archiving and eDiscovery Community (and Partner Community) I've just learned about a new set of documents created by the EV Content Council that you may find helpful:

You can find the necessary information on the various accounts and users that are involved in an Enterprise Vault environment, as well as the permissions required by each.
 
Enterprise Vault Accounts and Permissions
http://www.symantec.com/docs/TECH76700
 
Compliance Accelerator and Discovery Accelerator Accounts and Permissions
http://www.symantec.com/docs/TECH200788

As always, if you have any feedback on the documents or suggestions  please do leave a comment.
 
 

lukehiggins15 | 08 Mar 2013 | 0 comments

http://www.asciievents.com/prize-a-award-winners.html

Here's the summary:

  1. Monthly Buying Program (ExSP)— subscription based.   MSP owns the license.  No more renewals!
  2. Management Solutions—RMM integrations and the Partner Management Console (PMC).
  3. Advanced Support—Symantec offers direct access to Level 2 support technicians who answer in less than 60 seconds
  4. Solutions Trusted by Millions—choosing Symantec means these MSPs have access to our enormous threat-detection database which enables them to provide superior protection to their customers. This means less time wasted on malware infections and remediation. Additionally, our global redundant data centers and market-leading SLAs guarantee more uptime and better cloud backups.  
Phil Wandrei | 06 Mar 2013 | 0 comments

Are you looking for the next “perfect storm” of sales opportunities that will drive greater margin and revenue?   While the movie “The Perfect Storm” highlighted the intersection of major weather events and their subsequent power, there are perfect storms that provide opportunities within IT.  Nowhere is that more evident than with backup appliances. 

The perfect storm within IT requires three elements to be present; customer need, the right technology, and the right product. Let’s examine each of these three and how they apply to Symantec backup appliances. 

  1. Customer Need

One of the biggest challenges facing organizations today is data growth.  According to IDC, customer data is growing at 62% compounded annually.  This means the amount of data that needs to be protected is doubling every 17 months.  This tremendous rate of growth and its volume, impacts...

Christy Loerzel | 06 Mar 2013 | 0 comments

Chances are, you’re used to measuring your success or progress both personally and professionally. Personally, you might measure success by how well you’re doing toward paying down a credit card or mortgage or putting money in savings. Professionally, you may measure success by meeting a sales quota, hitting a deadline or delivering a projected number of leads on an email campaign. Regardless of where and what you measure, success typically comes down to meeting a goal or progressing toward it.

Social media success is the same; it’s about having a goal and meeting that goal or, at least, seeing regular improvement toward that goal.

You can break down measuring your success with social media into a few simple steps:

  • Determining what social goals will contribute to improving your objectives.
  • ...