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Partners Community Blog

Showing posts tagged with North America
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Marc_Johnson@EngagedConsulting.com | 27 Jan 2011 | 0 comments

Deduplication is certainly a hot topic! I have seen many great discussions about deduplication in many different forums. Many of the discussions center around technical specifications.  Unfortunately, this is not a new phenomenon.  Technical specifications address the applicability of a particular product to a range of uses, sometimes broad but more often narrow in focus.  Deduplication has grown out of many different needs in the industry.  The greatest of these is cost reduction.  Cost reduction in storage, backup, network, and protection (lumping information security with data loss prevention and the like).

Deduplication is dictated by the requirements of the organization, technical bottlenecks, and operating situations. Ideally, you would deduplicate at the source (at the client) and at the target (...

jbeuchert | 17 Dec 2010 | 0 comments

Hello Everyone,

Our team has gotten a request from our support organization and SQL server configuration for the Endpoint Management suite of the products (primarily Altiris CMS, SMS, and Asset Management). Please take a few minutes to check out an external page dedicated to the best practices around implementing and optimizing 2005 and 2008 SQL Server.

SQL Server 2005 and 2008 Implementation Best Practices and Optimization

http://www.symantec.com/docs/HOWTO10723

jbeuchert | 23 Nov 2010 | 0 comments

When you are using the Partner Locator to research or make introductions to Professional Services partners, be sure to leverage the Professional Services pull-down in the Find Partners by Business Need on the Advanced Search tab in the locator.  Here, you can narrow your search for consulting related partners by State, City and even Zipcode.

In addition, several of the consulting partners have more robust, detailed profiles located on the Partner Success site.  This site is a work in progress and we are working on creating a self service option so partners can...

Jenna Lolli | 16 Nov 2010 | 0 comments

Have you ever thought about becoming SMB Specialized? Between now and December 15, 2010 we are offering a $50 USD Amazon Gift Card* to Symantec Silver partner sales reps in the U.S. or Canada (excluding Quebec) who achieve Symantec's SMB Specialization. By increasing your knowledge of Symantec's SMB solutions, you’ll be able to stay competitive in a growing market, increase your sales, and receive even more benefits from Symantec.

HURRY! Limit of 200 cards available.

Find details, terms, and conditions here: http://www.symantec.com/business/offer.jsp?offer_id=earnwhileyoulearn

Jenna Lolli | 25 Oct 2010 | 0 comments

Symantec would like to thank those of you who have registered for our Mid-Market Roadshow events in the past.  In Q2, our Technical Roadshow touched 870 attendees in 45 different cities across the United States. Based on the positive feedback from our partners, Symantec will offer a 24-city Technical Roadshow and a 24-city Sales focused Roadshow starting in November this year.

We value being able to meet in an intimate setting to educate our partners and we hope to see you at one of our roadshows in Q3. Please check back in the next weeks for more information on how to register.

CDeBrine | 22 Sep 2010 | 0 comments

Hello Everyone,

I thought the partner community would be interested to check out this video and joint customer success story for Legal Aid Center of Southern Nevada, a non-profit that provides free legal advice and representation to low-income residents who can’t afford and attorney. Kortek Solutions and Symantec partnered to provide this non-profit with a free IT Makeover deploying Symantec Protection Suite Advanced Business Edition. Results include an 85 percent reduction in backup times and nine-fold faster recoveries. 

The success story and video can be found here: http://www.symantec.com/business/resources/customer_success/detail.jsp?cid=legal_aid_center_of_southern_nevada

 And for more information on Kortek Solutions. www....

KiMurphy | 30 Aug 2010 | 0 comments

You can now seamlessly move between PartnerNet and Symantec Connect! Just login into either application and then move freely between the two (providing you have accounts in both). This allows you to navigate around PartnerNet and then go to Connect, where you will be automatically joined to the partner group, to post questions, add comments, suggest ideas, write a blog post or article, even post videos. By being a member of the partner group, you have the option to post on Connect publicly (by default) or making your post private by un-checking the public box to share information exclusively with other partners and Symantec employees.

CDeBrine | 06 Aug 2010 | 0 comments

Hello Partner Community,

Just wanted to share a link to the cover story for the latest issue of The Confident SMB. http://www.symantec.com/business/confident_smb/article.jsp?aid=jul10_cover

It features NetX Information Systems, a Symantec Platinum partner and healthcare provider, Metrolina Nephrology Associates. Read how Symantec and NetX were able to provide an integrated technology solution that allowed the customer to reduce resources and costs on IT management so more time could be spent on providing quality care to their patients. You can also link to an audio podcast and video testimonial from the interactive online magazine.

For more information on NetX Information Systems and their NetX Server Appliance check out their success details page on the Partner Success site....

JonHunt | 02 Aug 2010 | 1 comment

Hello, we have been very excited by working in the Symantec community, I would like to share some tips for implementations by existing Symantec users of the Biomni Service Catalog solution (www.biomni.com/symantec) for end users and customers wishing to both understand IT service offerings available to them and to raise requests against those services.

Tip1 - Underestimate the amount of time you require for training on Biomni applications! We have found that anyone who can administrate the Symantec tool suite can 'learn' how to administrate biomni very quickly, typically after only a couple of hours clients have been off and building. The entire configuration is carried out through an intuitive UI, so there’s no programming involved and your biomni consultant is always at the end of the phone to help with any questions.

Tip2...

aantoniou | 29 Jul 2010 | 0 comments

The Biomni Service Catalog solution (www.biomni.com/symantec) delivers a fully integrated industry leading Front Office ‘bolt-on’ to the latest Symantec End Point Management, Workflow and Service Desk solutions.
With its point and click configuration, the solution empowers service owners to define and publish their service offerings to targeted user groups, whilst seamlessly leveraging the power of Workflow Solution for request fulfillment. Features include...

  • A single intuitive personalized interface for all service offerings 

  • Service Portfolio and Catalog Management offering full life cycle management of any business or technical Service alongside associated request forms

  • Dynamic easily configured request forms to capture options and preferences

  • Multi-vendor catalogs presented to users either directly...