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Partners Community Blog

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Beverly van de Velde | 07 May 2013 | 0 comments

Train. Certify. Succeed!

Symantec to Partner with Pearson VUE

Effective June 24, 2013, all Symantec Technical Certification (SCS, SCP) and Technical Accreditation (STS, ASC) exams will be available exclusively at Pearson VUE testing centers worldwide. This transition globally impacts Symantec customers, partners and employees.

The Symantec Certification Program is pleased to announce Pearson VUE as its new, global certification exam delivery partner. Pearson VUE is widely known as an industry leader in providing computer-based test delivery. The partnership will result in a more efficient and engaging testing service with additional locations for examinees. Pearson VUE’s advanced registration and delivery technologies simplify the registration process, allowing faster registration, broader access to exams in over 175 countries and greater...

Christy Loerzel | 06 May 2013 | 0 comments

I’ve written before about Facebook, and given that it has more than one billion active users and is the world’s largest social network, the opportunity for you as a partner is huge. Enticing potential customers with engaging content on Facebook can be a great way to build qualified leads and increase your firm’s revenues.

But what does effective social media content on Facebook look like? How can you craft compelling and interesting content for your Facebook page? In this post, I share a few tips and best practices on increasing reach and engagement through Facebook.

Develop a company voice and content calendar
Find a voice that feels natural for your organization. If your firm were a person, what would “you” be like? Authoritative? Helpful? Humorous? Once you determine your organization’s voice, stick with...

Robert Mencini | 29 Apr 2013 | 1 comment

Here is a great resourse from the Archiving and eDiscovery Community for those of you that are working with Enterprise Vault and come acros 8390 Errors.

Need Help Troubleshooting Enterprise Vault Event 8390 Errors?

Thanks,

Eileen

Christy Loerzel | 11 Apr 2013 | 0 comments

You’ve seen the headlines and heard your friends buzzing about it, but have you checked out Reddit? Everyone from U.S. President Barak Obama to Microsoft founder Bill Gates is using it to engage, answer questions and promote initiatives. But have you considered how to incorporate it into your social media program as a Symantec partner?

If you are unfamiliar with Reddit, it is an online social media community where users vote on content. There are sub-communities, or subreddits, that any user may create that are independent and moderated by a team of volunteers. Some subreddits cater to a more technical audience – such as r/sysadmin and r/vmware subreddits. Reddit users...

Eddie_Toro | 25 Mar 2013 | 0 comments

Deepen your trusted advisor relationship and confidently guide your customers through Mobility challenges with critical information and resources that align with, and support your sales cycle.  Download Symantec’s Mobility Specialist Activation Module to your desktop, get specialized, and deliver superior value to your customers more quickly and easily. 

The Mobility Resource Guide has been updated to include an overview of the Specialist Activation Module and contains details on how to access the module within the Symantec Enablement Toolkit.

Christy Loerzel | 18 Mar 2013 | 0 comments

 

Hashtags—or # symbols, such as #SYMCPartners—are digital markers used to identify keywords or topics in a Tweet on Twitter. They were created organically on Twitter by users as a way to categorize and find messages more easily.

According to Twitter:

  • People use the hashtag symbol # before a relevant keyword or phrase (no spaces) in a Tweet to categorize the Tweet and help it show up more easily in a Twitter Search—think of it as you would a keyword entered into a search in Google or Bing—an identifiable word or phrase so you can more quickly find what you’re looking for.
  • Clicking on a “hashtagged” word in any message shows you all other Tweets marked with that tag or keyword.
  • Hashtags can be used anywhere in a Tweet—at the beginning, middle or end.
  • “...
Eileen | 14 Mar 2013 | 2 comments

Hello Partners,

As part of my new role on Connect managing the Archiving and eDiscovery Community (and Partner Community) I've just learned about a new set of documents created by the EV Content Council that you may find helpful:

You can find the necessary information on the various accounts and users that are involved in an Enterprise Vault environment, as well as the permissions required by each.
 
Enterprise Vault Accounts and Permissions
http://www.symantec.com/docs/TECH76700
 
Compliance Accelerator and Discovery Accelerator Accounts and Permissions
http://www.symantec.com/docs/TECH200788

As always, if you have any feedback on the documents or suggestions  please do leave a comment.
 
 

Christy Loerzel | 06 Mar 2013 | 0 comments

 

Chances are, you’re used to measuring your success or progress both personally and professionally. Personally, you might measure success by how well you’re doing toward paying down a credit card or mortgage or putting money in savings. Professionally, you may measure success by meeting a sales quota, hitting a deadline or delivering a projected number of leads on an email campaign. Regardless of where and what you measure, success typically comes down to meeting a goal or progressing toward it.

Social media success is the same; it’s about having a goal and meeting that goal or, at least, seeing regular improvement toward that goal.

You can break down measuring your success with social media into a few simple steps:

  • Determining what social goals will contribute to improving your ...
Eddie_Toro | 27 Feb 2013 | 0 comments

Capitalize On The Market’s Rapid Adoption Of Mobile Devices

Drive increased revenue and become your customers’ trusted advisor by providing the integrated mobile management, protection, and security solutions they need to confidently deliver and manage applications to users anywhere, anytime.

More:

 

Increase Revenue by Helping Customers Realize the Promise of Virtualization

Help your customers’ take decisive steps in extending the benefits of virtualization to even their most business-critical applications and build desired private cloud services on existing infrastructure that are both secure and compliant.

Learn about the latest trends and best practices in selling virtualization solutions.

...

Christy Loerzel | 27 Feb 2013 | 0 comments

We’ve all read books or stumbled on to what seemed to be a great web site only to close the cover or our browser and find another topic. Why? Because the content, the story, what we were reading, just didn’t grab us or deliver on our expectations.

It’s not terribly different with social media. If the tweet or the post doesn’t resonate, readers/fans won’t like it or retweet it and eventually, they may stop reading that author altogether. This is one of the major things that makes our roles as social media managers—whether as part of a bigger job or as a dedicated gig—the most challenging, finding what our audience—our customer—will respond to, today, tomorrow and next week.

Ultimately though, it doesn’t have to be that hard, and we can always benefit from experimentation and refinement. Few companies enjoy the luxury of enough budget to do deep customer research, but customer research doesn’t have to be...