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JonHunt | 02 Aug 2010 | 1 comment

Hello, we have been very excited by working in the Symantec community, I would like to share some tips for implementations by existing Symantec users of the Biomni Service Catalog solution (www.biomni.com/symantec) for end users and customers wishing to both understand IT service offerings available to them and to raise requests against those services.

Tip1 - Underestimate the amount of time you require for training on Biomni applications! We have found that anyone who can administrate the Symantec tool suite can 'learn' how to administrate biomni very quickly, typically after only a couple of hours clients have been off and building. The entire configuration is carried out through an intuitive UI, so there’s no programming involved and your biomni consultant is always at the end of the phone to help with any questions.

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