Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Partners Community Blog
Showing posts in English
Brett Shirk | 06 Oct 2014 | 0 comments

I’m happy to announce that Rick Kramer has been promoted to Vice President, North America Channel Sales. With 14 years at Symantec, Rick will bring his strong leadership skills, in-depth internal knowledge and unique perspective into this role.


Rick Kramer.png


Rick has gathered a wealth of experience in prior Symantec sales roles, including frontline sales and management, specialist sales leadership and channel sales leadership. Last April, he was promoted to Vice President of National Solution Providers and Global Systems Integrators. Rick was also recently recognized by CRN magazine as a rising star in the channel.


As Symantec’s VP of North America Channel Sales, Rick will lead our continued rollout of...

A L Johnson | 04 Sep 2014 | 0 comments

Many of our Partners and Customers may be looking for further information regarding data breaches that are frequently reported in the news. We've gathered some of our most recent and frequently accessed articles and blogs in one area for one-stop access to industry-leading information from Symantec that can help you know what to do to protect your enterprise.

See some of the most current information here:



John Eldh | 02 Jun 2014 | 1 comment

I’m thrilled to share that three executives here at Symantec – May Mitchell, Tricia Atchison and Sue Fossnes – have been recognized by CRN for its 2014 “Women of the Channel” list. CRN’s annual list highlights the accomplishments of female executives within vendor, distribution and solution provider organizations, and the impact they are having on the advancement of the IT channel industry as a whole. Additionally, May and Tricia were selected to be a part of CRN’s “Power 100,” the top 100 most powerful women in the channel.

May Mitchell has helped to champion Symantec’s transformation toward a partner-centric model. As Symantec’s Vice President for North America Marketing, she has taken a market-led approach in the development of new market-pull and market-push campaigns and programs, product roadmaps and enablement tools to support our key priorities. This year, May is helping to lead the charge with our...

Andrew Spencer | 20 Nov 2014 | 0 comments

SOS is here to help: we are a team of technical specialists working with Symantec Sales and VAR Partners, delivering pre-sales knowledge to our end customers. Whether a quick product compatibility ask, a more in-depth solution architecture question, or request for a live product demonstration, we help accelerate your sales cycle and deliver confidence to the end customer.

Registered Symantec Partners can engage SOS via Chat for quick product queries or via email for deeper questions. As part of their non-financial benefits, our Gold and Platinum Partners can book sales calls and product demos directly with our SE specialists. Some quick facts about SOS:

  • 52 technical sales specialists located in our main call centers

  • Covering all Symantec solutions for business and public sector customer segments

  • Live demo environments for in-depth product discussions

Visit PartnerNet to get SOS engaged in your sales...

KLS_Manager | 17 Nov 2014 | 0 comments

We need your help!  The Symantec Support teams would be grateful if you could give us about five minutes of your time to help Symantec improve its online help content.

We know you want to get the right answers to your support questions, as quickly as possible. To do that, Symantec wants to provide you with online help articles that are easy to read and easy to use, and give you the information you need, when you want it.

So that we can better understand your needs, we are asking for your feedback about some sample Symantec online help articles, each survey containing two different versions of an article. After you read the articles, please complete the short survey and share your opinions about the articles.  Thank you for your time—your responses will help us help you more effectively.

Just pick one (or more) of the product areas below and let us know your feedback.

Backup Exec


Keith Fields | 03 Nov 2014 | 0 comments

Symantec™ System Recovery 2013 R2 is here! 

Symantec™ System Recovery 2013 R2 rapidly restores complete physical and virtual systems in minutes, not hours or days, even to dissimilar hardware, remote locations, or virtual environments for your customers. 

Extensive testing was done on this recent release that included 120 + successful Beta deployments globally.  This update includes supportability improvements, bug fixes, new features and new platform support such as:  

  • Windows 2012 R2 Update
  • Windows 8.1 Update1
  • SharePoint 2013 (without GRO)
  • VMWare ESXi 5.5
  • Support for Exchange 2013 (with GRO)

For a complete list of platforms supported, click here.

For more detailed information or to evaluate Symantec™ System Recovery 2013 R2 click on the following links:

  • ...
Brett Shirk | 31 Oct 2014 | 0 comments

I’m thrilled to report that several members of our channel team were recently recognized by The Channel Company, publisher of CRN magazine. It’s an honor for our people to be recognized by such an influential voice in channel publishing.


CRN’s 100 People You Don’t Know But Should


Earlier this month, CRN magazine selected three Symantec executives for its annual list, “100 People You Don’t Know But Should.” The magazine’s feature story recognized rising stars in the channel community, including Symantec’s own Rick Kramer, John Emard and Jana Valenti.


Rick Kramer.png

Rick Kramer


Tricia Atchison | 21 Oct 2014 | 0 comments

Earlier this month, Rick Kramer, our new Vice President of Channel Sales for North America, shared a number of important updates with partners regarding the latest product releases, the fact that our redesigned Symantec Partner Program is now live, as well as the announcement of our new Chief Executive Officer, Michael A. Brown.  If you didn’t receive this communication but would like to be on our mailing list going forward, make sure you’ve set your communication preferences accordingly on ...

Javier Rodriguez | 29 Sep 2014 | 0 comments

A lo largo de este año, he tenido la oportunidad de hablar con muchos de nuestros socios de negocio en diversos países de América Latina y compartir con ellos detalles sobre el rediseño de nuestro Symantec Partner Program, el cual está en sintonía con el crecimiento de Symantec, las oportunidades que vemos en el mercado y dentro del cual estamos contemplando algunos cambios muy interesantes.

Una de las novedades es que como parte del Programa tenemos 12 Competencias de Symantec las cuales dan a nuestros socios la opción de aprovechar sus conocimientos en cierta solución o tecnología en particular o bien de ampliar sus capacidades a través de múltiples soluciones para expandir su mercado. Cada vez que un socio logre obtener una Competencia de Symantec demostrará su intuición y experiencia en...

A L Johnson | 21 Sep 2014 | 0 comments

If you are headed to SpiceWorld Austin this week, you have got to check this out:

Hope to see you there!