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jennifer_penney | 28 Sep 2012 | 2 comments

Partners,

If you have an existing customer who previously purchased support for one of Symantec's products, or had interacted with Symantec Enterprise Support Services (ESS) they most likely received an email from Symantec saying that an online self-service account—or SymAccount—had been created for them.  Please know that this was a valid email and  part of the upgrade to Symantec's tech support experience. Symantec  created these new accounts as part of the migration effort to the new platform.
 
If you have questions about the upgrade, please visit PartnerNet, where you can access the latest information.  You can direct your customers to...

Fabiano.Pessoa | 22 Sep 2012 | 0 comments

Dear, good day.

Performing some tests a few days ago based on the operation of virtual machines performed the test regarding the transfer of files from virtual machine to real machine and vice versa.

Aware that when it comes to attacks on companies 80% of them occur within the same company was able to observe that XP Mode (virtual machine with Windows XP OS) can seamlessly receive data transfer etc. to copy a real machine.

Most of the competitors tested antivirus did not detect an intrusion of this type of transfer (copy) to the real machine as treating infection. Can not have this new code in its database or not but it was done and still leaving in fact the same as treating process network.

The test was conducted using a backdoor to open a specific port (15) and make a "Reverse Shell".

Some just because it was only identified with this code in its database to 2 days only but not detected and started to treat this code as the normal PC...

Fabiano.Pessoa | 19 Sep 2012 | 0 comments

 

You've probably been surprised at some site with messages like "your computer is not protected" or "your computer is infected". Behind these scary messages (scare) are hiding the real threats. When you accept the recommendation of the site and download the program to the "cleaning" of your hard programinha the malicious suggests that you are with malware - and it's true, he undertook to install - only to remove this malware is necessary "pay for the full version."

 The care that you have to have: Obviously, do not trust programs that appear from nowhere and promise to clean your computer from threats. Serious companies will never offer you protection without request.

These following programs say they solved problems of viruses, but are actually malicious software that have the purpose of attacking a PC and say they are...

Fabiano.Pessoa | 10 Sep 2012 | 0 comments

Good morning,
 It would not be important in similar forensic software security solution to point some strange movement in net for manual configuration?
 Would not it be nice to send this log to the administrator so that it has real science of what happens on their machines?
 The fact that even happens that the only security solution for password and disable it is discovered any protection software with password folder can hold a virus where this solution can not be detected due to have a password contained
 Performing a test in a given security software that will not mention the name says it the same as the high power of detection can not detect which way the folder with password there is a virus code that I created is not the same as new I sent them to the database and still is not detected because the folder containing password.
 In this case the solution would be important to periodically report to the administrator the...

KellyM | 30 Aug 2012 | 0 comments

The world is becoming more and more social, and so is the sales process. More than 93% of B2B marketers are using social media to reach customers. And more than 56% of B2B marketers acquired new customers using social media in 2011, while almost 60% of B2B marketers saw their search rankings improve after going social. Facebook, LinkedIn and Twitter are the most popular platforms for B2B companies*.

Whether you agree with the Conan O’Brien Show that in the year 3000, “YouTube, Twitter and Facebook will merge to form one super time wasting web site called YouTwitFace.” (Or as I prefer, LinkedIn, YouTube, Twitter and Facebook will merge into “InYouTwitFace.”) And whether your company has already jumped on the social bandwagon or not, as part of your partnership with Symantec, we want to help you go social or reinforce your social...

Susie Spencer - BE Product Marketing | 21 Aug 2012 | 0 comments

It’s been just over 5 months now since Backup Exec 2012 became generally available, and we’ve seen a lot of exciting air cover regarding this release. If you are one of the few partners who haven’t heard about it yet, in this new version we introduced a brand new user interface, physical to virtual conversion, bare metal recovery, dissimilar hardware recovery and many other key features that continue to make Backup Exec stand out against the competition. Backup Exec 2012 was designed specifically to help customers and partners around the globe discover a new, easier way of managing backup and recovery.
 
Many customers, partners and third party reviewers talked about how much they loved the great new interface and the dramatic change that was introduced. As is the case with change however, some customers were frustrated with this transformation and expressed their dissatisfaction through many social media platforms. What I personally love about...

Denis Kattithara | 18 Jul 2012 | 0 comments

Hello Symantec Partners,

Have you ever come across a situation when you need assistance but not sure whom to approach? While there are Technical Support services in place, they may not address challenges associated with Design or Assessment.

Stay assured, Symantec Partner Assist is at your rescue for any challenges associated with Design, Assessment, Implementation, Health Check etc. These services are available for Enterprise Vault, NetBackup, NetBackup Catalog Manipulation, Data Loss Prevention, Symantec Endpoint Protection and Symantec Network Access Control  and are priced at 1750 USD per unit (5 days remote assistance). Moreover, if you achieve Symantec Master Specialization you are entitled to one service unit absolutely free!!

Engaging Symantec Partner Assist is just a click away. Please feel free to leverage our services by reaching out to us at Symantec_PartnerAssist@symantec.com...

Eileen | 22 May 2012 | 0 comments

Hi Partners,

I thought you would be interested in the technical video series that was created for Backup Exec 2012 around the new user interface. Let us know if you find these valuable.

Introducing the New Backup Exec 2012 User Interface

Backup Protection Management in Backup Exec 2012

Advanced Protection Scenarios in Backup Exec 2012

P2V and B2V in Backup Exec 2012

Protecting Virtual Environments with Backup Exec 2012

...
Eileen | 09 May 2012 | 0 comments

Hello Partners,

Be sure to check out and join "The Best of Vision on Demand" group on Symantec Connect.  It's a great way to stay in touch with what's happening  at Symantec's Vision 2012. 

You can watch live video streams of the keynotes and breakout sessions and access on demand videos.  I just posted Enrique Salem's opening keynote and more videos will be available shortly.

After the conference, we'll have the recorded sessions and presentations available from all of the sessions.

~Eileen, Partner Community Manager

NatalieM | 26 Apr 2012 | 1 comment

A new improved OEM program has been launched in EMEA aimed at helping our system integrator partners to easily incorporate Symantec technology into their products , with the ultimate goal of helping to grow their customer base and increase their revenues.

 

This new program provides the full support of a dedicated Account Manager and System Engineers, and because of a lower commit figure it is more affordable to join.  Solutions included within the OEM Program are Storage & Availability Management, Information Management, Security, and Infrastructure Operations.

 

You can find out more about this program by visiting www.emea.symantec.com/oem