Video Screencast Help
Partners Community Blog
Showing posts in English
KellyM | 30 Aug 2012 | 0 comments

The world is becoming more and more social, and so is the sales process. More than 93% of B2B marketers are using social media to reach customers. And more than 56% of B2B marketers acquired new customers using social media in 2011, while almost 60% of B2B marketers saw their search rankings improve after going social. Facebook, LinkedIn and Twitter are the most popular platforms for B2B companies*.

Whether you agree with the Conan O’Brien Show that in the year 3000, “YouTube, Twitter and Facebook will merge to form one super time wasting web site called YouTwitFace.” (Or as I prefer, LinkedIn, YouTube, Twitter and Facebook will merge into “InYouTwitFace.”) And whether your company has already jumped on the social bandwagon or not, as part of your partnership with Symantec, we want to help you go social or reinforce your social...

Susie Spencer | 21 Aug 2012 | 0 comments

It’s been just over 5 months now since Backup Exec 2012 became generally available, and we’ve seen a lot of exciting air cover regarding this release. If you are one of the few partners who haven’t heard about it yet, in this new version we introduced a brand new user interface, physical to virtual conversion, bare metal recovery, dissimilar hardware recovery and many other key features that continue to make Backup Exec stand out against the competition. Backup Exec 2012 was designed specifically to help customers and partners around the globe discover a new, easier way of managing backup and recovery.
Many customers, partners and third party reviewers talked about how much they loved the great new interface and the dramatic change that was introduced. As is the case with change however, some customers were frustrated with this transformation and expressed their dissatisfaction through many social media platforms. What I personally love about...

Denis Kattithara | 18 Jul 2012 | 0 comments

Hello Symantec Partners,

Have you ever come across a situation when you need assistance but not sure whom to approach? While there are Technical Support services in place, they may not address challenges associated with Design or Assessment.

Stay assured, Symantec Partner Assist is at your rescue for any challenges associated with Design, Assessment, Implementation, Health Check etc. These services are available for Enterprise Vault, NetBackup, NetBackup Catalog Manipulation, Data Loss Prevention, Symantec Endpoint Protection and Symantec Network Access Control  and are priced at 1750 USD per unit (5 days remote assistance). Moreover, if you achieve Symantec Master Specialization you are entitled to one service unit absolutely free!!

Engaging Symantec Partner Assist is just a click away. Please feel free to leverage our services by reaching out to us at

Eileen | 22 May 2012 | 0 comments

Hi Partners,

I thought you would be interested in the technical video series that was created for Backup Exec 2012 around the new user interface. Let us know if you find these valuable.

Introducing the New Backup Exec 2012 User Interface

Backup Protection Management in Backup Exec 2012

Advanced Protection Scenarios in Backup Exec 2012

P2V and B2V in Backup Exec 2012

Protecting Virtual Environments with Backup Exec 2012

Eileen | 09 May 2012 | 0 comments

Hello Partners,

Be sure to check out and join "The Best of Vision on Demand" group on Symantec Connect.  It's a great way to stay in touch with what's happening  at Symantec's Vision 2012. 

You can watch live video streams of the keynotes and breakout sessions and access on demand videos.  I just posted Enrique Salem's opening keynote and more videos will be available shortly.

After the conference, we'll have the recorded sessions and presentations available from all of the sessions.

~Eileen, Partner Community Manager

NatalieM | 26 Apr 2012 | 1 comment

A new improved OEM program has been launched in EMEA aimed at helping our system integrator partners to easily incorporate Symantec technology into their products , with the ultimate goal of helping to grow their customer base and increase their revenues.


This new program provides the full support of a dedicated Account Manager and System Engineers, and because of a lower commit figure it is more affordable to join.  Solutions included within the OEM Program are Storage & Availability Management, Information Management, Security, and Infrastructure Operations.


You can find out more about this program by visiting

PartnerAssist_GPSC | 21 Mar 2012 | 0 comments

PartnerAssist is a consulting assistance service provided by accredited Symantec Consultant SMEs to partners in all phases of the consulting lifecycle.  It is available to all qualified Symantec Specialist and Master Specialist partners, and offers remote resources and tools to help you identify top-line revenue opportunities and select the right service offering for your business model.  The current program covers help with assessment, design or implementation of SEP, SNAC, NBU, EV and DLP.


NatalieM | 19 Mar 2012 | 0 comments

Symantec is going to be a main sponsor in the biggest VMware Forum events across EMEA.  The first event comes shortly after our recent announcement at the RSA conference that five new security integrations with the VMware cloud infrastructure suite have taken place (check out the press release  here).  These integrations are designed to deliver extensive protection for virtual and cloud environments along with operational cost savings.

If your customers are at one of the events listed below, we hope to see them there, where they can learn more about how joint Symantec and VMware customers are being enabled to protect their virtual infrastructure and business-critical applications as a result of this recent announcement.  Your customers can register here

Eileen | 25 Jan 2012 | 21 comments

We have just launched a new feature on Symantec Connect today that I think you'll really like. 

For those users that have been "Certified" by Symantec (aka:  Symantec Certified Specialist or SCS) you will now see a blue "certification" badge next to the users name.  The certification program here at Symantec combines our data protection, high availability, and security credentials into a single program that spans Symantec solutions. 

Certifications are customer focused and the exams are designed specifically for customers and cover core elements measuring technical knowledge and competency against factors such as installation, configuration, product administration, day-to-day maintenance, and basic troubleshooting.

You may be asking, so what is the difference between Certifications and Accreditations?

Accreditation is partner focused and the only vehicle by which...

Kevin Mikalsen | 04 Jan 2012 | 3 comments

I'm Kevin Mikalsen and I've been part of the Symantec University for Partners for nearly 5 years and as of September, I was asked to step up and lead the Enterprise Partner Readiness and Enablement efforts. In this blog, I’d like to share some reflections on the first 100 days in my new role and gather your input on how we are doing and what you'd like us to do more of.

First, I'm very fortunate to be leading such a great team focusing on global partner readiness & enablement.  Secondly, ours is a global team and we have a great relationship with the channel leadership in all the regions and that is something we'll continue to maintain. Lastly, and most importantly, I recognize that in order to be successful in my new role I have to turn my voice off and my hearing on. I have to really listen to what our partners, channel sales/marketing teams that support the partners have to say.  I started...