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A L Johnson | 12 May 2014 | 1 comment

This afternoon, we announced the winners of our second annual Global Partner Excellence Awards. These awards recognize our global partners for their commitment to driving business success and positively contributing to their customers, the partner community and Symantec. This year’s winners were selected for excellence in three key categories: Innovation, Growth and Collaboration.

The Symantec Innovation Award was presented to Accenture for demonstrating unique leadership in developing solutions that addressed specific customer needs. These solutions also raised the value of our technology to the next level in scope and capabilities. Accenture created a joint offering that provided customers with analytics to create business outcome-specific security intelligence, effective visualization techniques on mobile devices to show real-time security metrics, and improved information protection posture insight to become proactive instead of reactive.


John Eldh | 01 May 2014 | 0 comments

At Vision, Symantec’s annual user and technical conference, I had the opportunity to speak with many of our channel partners and share more details regarding our redesigned Partner Program. As Symantec continues to grow as a company, we’re planning some exciting changes.

Today, we’re unveiling 12 new Symantec Solution Competencies. These new Competencies give partners the choice to deepen their expertise in a particular solution area, or to extend their capabilities across multiple solutions for broader market traction. By achieving a Symantec Competency, partners demonstrate their insight, experience and solutions-expertise – crucial when solving their customers’ unique business challenges.

We’re also investing more in our partners than ever before. In the October timeframe, partners will have access to richer rewards, based on capability, performance and commitment to delivering value to customers. Through the...

Liz Jennings | 30 Apr 2014 | 0 comments

On May 20th, we will be making a few changes to the PartnerNet page for our Symantec Endpoint Protection Small Business Edition 2013 product. First, you will notice that the product name will change to “Symantec Endpoint Protection Small Business Edition”. We are removing “2013” from the name in order to help eliminate customer perceptions that the product is outdated. This change will also better reflect the fact that this product is sold primarily as a cloud service and therefore is always up to date. Please note that the SKUs and Buying Programs will not be changed.

Secondly, we have refreshed core collateral for this product with stronger messaging to help you better position this popular solution to your customers:

  • 2013 has been removed from the name in the new materials to reflect that this is a version-less product.
  • Our new messaging focuses primarily on the popular cloud-managed deployment and customers with growing businesses...
John Eldh | 14 Apr 2014 | 0 comments

I’m excited to announce that today Symantec was selected by CRN as a 5-star Partner Program Guide Winner in recognition of Symantec’s superior partner program and the support we offer our channel partners. This is just the latest in a string of recent award wins that highlight the focused commitment we’ve made in the past several months to better support the way our partners do business through our redesigned Partner Program.

I’m very proud of the hard work that has gone into our Partner Program. Additional recent achievements include:   

CRN Channel Chiefs: In late February, my colleague Garrett Jones, Vice President of Global Channel Operations, and I were honored as CRN Channel Chiefs. This was a tremendous honor and...

A L Johnson | 10 Apr 2014 | 0 comments

Hi all,

I am sharing a video from Bloomberg, where Symantec Chief Operating Officer Stephen Gillett discusses online security threats, a very important topic today. He speaks with Emily Chang and Cory Johnson on Bloomberg Television’s “Bloomberg West.” (Source: Bloomberg)  Perhaps a great tool to share with our customers.



John Eldh | 08 Apr 2014 | 0 comments

In our daily activities, our team is so focused on keeping our partners and customers safe that we sometimes need to take a step back to look at the larger security trends and anticipate any new threats on the horizon. For this reason, Symantec’s latest Internet Security Threat Report (ISTR), Volume 19 provides a snapshot of the current global threat landscape, helping to pinpoint where companies need to focus their energy.

This year’s ISTR shows that we’re now living in the era of the “Mega Data Breach.” According to our latest report, the total number of data breaches increased 62 percent, amounting to more than 552 million records exposed. In fact, the top eight breaches exposed more than 10 million identities. These breaches often exposed real names, birth dates and/or government ID numbers (e.g. social security numbers). Some records also exposed other highly sensitive data, such as...

LeslieMiller | 26 Feb 2014 | 0 comments

The new Bring Your Customer Advocate to Vision program offers Symantec partners the opportunity to receive a free pass to Vision 2014 for your customer in exchange for a qualifying reference submission. Interested in participating? Follow the simple instructions below.

  1. Go to the “Get Started” link below and complete the Customer Reference Nomination Form
  2. Confirm the types of reference activities that your customer is willing to participate in for at least one year in the online form
  3. Submit the completed form by clicking the “Register” button

IMPORTANT: Last chance to submit the Customer Reference Nomination Form is 12:00pm PST on Tuesday, April 15, 2014.

Get Started>

Looking for additional details on Symantec’s Vision 2014 event? Visit the website at...

Symantec Corp. | 19 Feb 2014 | 0 comments

By Garrett Jones, Vice President of Global Channel Operations

I had a great time at last week’s Symantec Partner Engage event in Budapest visiting with more than 300 of our top partners from across the EMEA region.  In addition to sharing more about our company’s strategy and vision, it was also exciting to share the details around our redesigned Partner Program framework.  Built on Symantec’s Global Channel Strategy announced in November, the new Partner Program will better support the way our partners do business by fostering stronger partnerships that enable growth and delivering differentiated value to our customers. 

As we consider the breadth of our portfolio, we need partners who are focused on each type of customer across all levels of complexity.  We need partners that understand and can solve the needs of an SMB just as much as we need partners with deep relationships in the enterprise space to help with more complex solutions....

TSE_AREAD | 20 Jan 2014 | 1 comment
Hello all,
I thought this maybe useful as it caused a lot of grief that took several days to fix.
After Disabling UAC via Domain GPO and Re-enabling it Users that logged in with account when UAC was disabled are now broken and need to be recreated.
When I realized that UAC is required for Windows 8 Metro to function I immediately remedied my mistake. However, the damage was already done and my client's profiles that use the Windows 8 machines are at this point broken.
I found an article that talks reports "Disabling UAC via this method also breaks many elements in Windows 8."
After enabling UAC for the windows 8 machines all profiles were damaged to the point where a "Temp" profile would be created to login to the affected systems. I then renamed the profile...
KJLTD | 05 Dec 2013 | 2 comments

I thought I would write this small blog as a way to voice my exsaperation over the extremely poor service I am receiving from Symantec.

We have recently take over a business that is running Message Filtering thorugh the Symantec Cloud.  This product is in itself excellent and the support and montioring on it is first class.  The business in question was using their old IT provider for this service and hence required us to take up the administration.

I have therefore set about getting us setup as a cloud partner so we can offer the service to this customer and hopefully others.  This is where the compliments end I'm afraid...

My original submission was on the 29th October.  Initially I had correspondance from Symantec on my progress, there were various questions being passed around determining what we needed etc.  It then got to the stage where we had to enter into a credit check (4/11/13).  I must admit I never knew it took 16...