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Christy Loerzel | 18 Mar 2013 | 0 comments

 

Hashtags—or # symbols, such as #SYMCPartners—are digital markers used to identify keywords or topics in a Tweet on Twitter. They were created organically on Twitter by users as a way to categorize and find messages more easily.

According to Twitter:

  • People use the hashtag symbol # before a relevant keyword or phrase (no spaces) in a Tweet to categorize the Tweet and help it show up more easily in a Twitter Search—think of it as you would a keyword entered into a search in Google or Bing—an identifiable word or phrase so you can more quickly find what you’re looking for.
  • Clicking on a “hashtagged” word in any message shows you all other Tweets marked with that tag or keyword.
  • Hashtags can be used anywhere in a Tweet—at the beginning, middle or end.
  • “...
Eileen | 14 Mar 2013 | 2 comments

Hello Partners,

As part of my new role on Connect managing the Archiving and eDiscovery Community (and Partner Community) I've just learned about a new set of documents created by the EV Content Council that you may find helpful:

You can find the necessary information on the various accounts and users that are involved in an Enterprise Vault environment, as well as the permissions required by each.
 
Enterprise Vault Accounts and Permissions
http://www.symantec.com/docs/TECH76700
 
Compliance Accelerator and Discovery Accelerator Accounts and Permissions
http://www.symantec.com/docs/TECH200788

As always, if you have any feedback on the documents or suggestions  please do leave a comment.
 
 

lukehiggins15 | 08 Mar 2013 | 0 comments

http://www.asciievents.com/prize-a-award-winners.html

Here's the summary:

  1. Monthly Buying Program (ExSP)— subscription based.   MSP owns the license.  No more renewals!
  2. Management Solutions—RMM integrations and the Partner Management Console (PMC).
  3. Advanced Support—Symantec offers direct access to Level 2 support technicians who answer in less than 60 seconds
  4. Solutions Trusted by Millions—choosing Symantec means these MSPs have access to our enormous threat-detection database which enables them to provide superior protection to their customers. This means less time wasted on malware infections and remediation. Additionally, our global redundant data centers and market-leading SLAs guarantee more uptime and better cloud backups.  
Caroline_Garrett | 08 Mar 2013 | 3 comments

 

The biggest mobile industry event took place last month in Barcelona when Mobile World Congress came to town!  
 
More than 72,000 attendees from 200 countries were treated to a wealth of learning and networking opportunities; product showcases and announcements; inspiration and innovation during the 4 day event.
 
The Symantec stand generated lots of attention from customers, partners, press and analysts, all keen to hear about a solution to secure mobile information traffic.  The most popular request for information was around how to respond to the increasing appetite for secure applications and data providing in a self service environment.  Many organisations today are becoming overwhelmed with maintaining proper security and governance while still ensuring they provide services that meet their customers' expectations for productivity and innovation...
Phil Wandrei | 06 Mar 2013 | 0 comments

Are you looking for the next “perfect storm” of sales opportunities that will drive greater margin and revenue?   While the movie “The Perfect Storm” highlighted the intersection of major weather events and their subsequent power, there are perfect storms that provide opportunities within IT.  Nowhere is that more evident than with backup appliances. 

The perfect storm within IT requires three elements to be present; customer need, the right technology, and the right product. Let’s examine each of these three and how they apply to Symantec backup appliances. 

 

  1. Customer Need

One of the biggest challenges facing organizations today is data growth.  According to IDC, customer data is growing at 62% compounded annually.  This means the amount of data that needs to be protected is doubling every 17 months.  This tremendous rate of growth and its volume,...

Christy Loerzel | 06 Mar 2013 | 0 comments

 

Chances are, you’re used to measuring your success or progress both personally and professionally. Personally, you might measure success by how well you’re doing toward paying down a credit card or mortgage or putting money in savings. Professionally, you may measure success by meeting a sales quota, hitting a deadline or delivering a projected number of leads on an email campaign. Regardless of where and what you measure, success typically comes down to meeting a goal or progressing toward it.

Social media success is the same; it’s about having a goal and meeting that goal or, at least, seeing regular improvement toward that goal.

You can break down measuring your success with social media into a few simple steps:

  • Determining what social goals will contribute to improving your ...
Pamela Reese | 05 Mar 2013 | 0 comments

By David Blankenhorn, Chief Cloud Technologist at DLT Solutions

This was cross-posted on the DLT Solutions Web site

Cloud has amazing appeal.  Who can argue with benefits like incredible scale, elasticity, and just-in-time access to IT resources?  And that whole Operating Expense (OpEx) model with payments based on actual utilization is darn compelling to the financial types.  In fact, I’ve often heard these sorts of comments from my customers who are leveraging public Infrastructure as a Service (IaaS) cloud services like Amazon Web Services (AWS).

What these customers also understand is that public cloud platforms aren’t just co-located or hosted virtual machines.  Public IaaS providers offer robust IT platforms that provide a suite of IT services ranging from data center primitives like virtual...

lukehiggins15 | 01 Mar 2013 | 0 comments

Another pillar of the MSP offerings at Symantec are the management tools partners can take advantage of in order to become more efficient.

In addition to RMM integrations with companies like Kaseya, Level Platforms, LabTech and Continuum with on-premise security and backup solutions, we also have and easy to use yet powerful online management tool for SEP.cloud and BE.cloud. Here's a testimony for Techmedics discussing the Partner Management Console.

Symantec Partner Management Console Empowers MSP

James Moon, President and CEO of Techmedics, discusses how his company leverages the Symantec Partner Management Console (PMC), listing ease of management, granular control, reporting, and speedy deployment among the PMC’s many benefits.

...

Eddie_Toro | 27 Feb 2013 | 0 comments

Capitalize On The Market’s Rapid Adoption Of Mobile Devices

Drive increased revenue and become your customers’ trusted advisor by providing the integrated mobile management, protection, and security solutions they need to confidently deliver and manage applications to users anywhere, anytime.

More:

 

Increase Revenue by Helping Customers Realize the Promise of Virtualization

Help your customers’ take decisive steps in extending the benefits of virtualization to even their most business-critical applications and build desired private cloud services on existing infrastructure that are both secure and compliant.

Learn about the latest trends and best practices in selling virtualization solutions.

...

Christy Loerzel | 27 Feb 2013 | 0 comments

We’ve all read books or stumbled on to what seemed to be a great web site only to close the cover or our browser and find another topic. Why? Because the content, the story, what we were reading, just didn’t grab us or deliver on our expectations.

It’s not terribly different with social media. If the tweet or the post doesn’t resonate, readers/fans won’t like it or retweet it and eventually, they may stop reading that author altogether. This is one of the major things that makes our roles as social media managers—whether as part of a bigger job or as a dedicated gig—the most challenging, finding what our audience—our customer—will respond to, today, tomorrow and next week.

Ultimately though, it doesn’t have to be that hard, and we can always benefit from experimentation and refinement. Few companies enjoy the luxury of enough budget to do deep customer research, but customer research doesn’t have to be...