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Pamela Reese | 15 Apr 2013 | 0 comments

By Peyton Engel, Technical Architect at CDW

As part of the channel partner community, it is our responsibility to provide customers with the best technology possible when it comes to protecting their business. In fact, keeping systems and information safe from Web-based attacks is at the top of any IT department’s to-do list. The annual Internet Security Threat Report (ISTR) from Symantec is invaluable in helping us identify the types of cyberattacks that are on the rise, and providing intelligence that our customers can use to navigate the constantly evolving threat landscape. The ISTR, Volume 18, has continued to highlight key “cyber threats to watch” and confirmed several trends we’ve been seeing over the past year.

First, we’ve certainly seen that businesses of all sizes are in the crosshairs of cybercriminals, with 31 percent...

Pamela Reese | 15 Apr 2013 | 0 comments

By David Glenn, Executive Vice President at Creative Breakthroughs, Inc. (CBI)

Creative Breakthroughs, Inc. is an innovator and leader in developing and delivering IT advisory services, network security, integration and infrastructure management strategies. And with “creative” in our name, we pay special attention to the never-ending evolution of today’s cybercriminals, constantly developing new and sophisticated ways to attack our customers. Fortunately, we have a valuable resource in this continuing struggle: The Internet Security Threat Report (ISTR) from Symantec.

The ISTR is a valuable document that we leverage each year to provide our customers with up-to-date research on the current threat landscape. And with CBI’s core business focusing on technology solutions for highly regulated industries for the last 22 years, we found...

lukehiggins15 | 12 Apr 2013 | 0 comments

Next week will be very busy for the MSP team here at Symantec.

If you're heading to Varnex please join us for any of the three breakout sessions where we'll discuss the 4 pillars of the MSP program in detail.   If you miss the session come talk to us at the exhibit where we'll be demoing the Partner Management Console.    More information can be found at the Varnex event.

If you're in the Boston area meet us at the ASCii event Wednesday and Thursday.  We'll present during one of ASCii's keynotes on the MSP program as well.    registration

Also in Boston on Wednesday is our 3 hour MSP training.  Here's the agenda:

  • Accidental Entrepreneur, how it relates to managed services
  • Industry analysis,  MSP business continues to grow
  • Symantec MSP program...
Christy Loerzel | 11 Apr 2013 | 0 comments

You’ve seen the headlines and heard your friends buzzing about it, but have you checked out Reddit? Everyone from U.S. President Barak Obama to Microsoft founder Bill Gates is using it to engage, answer questions and promote initiatives. But have you considered how to incorporate it into your social media program as a Symantec partner?

If you are unfamiliar with Reddit, it is an online social media community where users vote on content. There are sub-communities, or subreddits, that any user may create that are independent and moderated by a team of volunteers. Some subreddits cater to a more technical audience – such as r/sysadmin and r/vmware subreddits. Reddit users...

lukehiggins15 | 28 Mar 2013 | 2 comments

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Symantec's dedication to the MSP community has once again been confirmed by our partners.

The MSP program's "4 Pillars" allows partners to more efficiently add Symantec solutions to MSP offerings.

1. Subscription based licensing

2. Enhanced management options

3. Advanced support

4. Broad Symantec portfolio and Global Intelligence Network

For more info contact



Eddie_Toro | 25 Mar 2013 | 0 comments

Deepen your trusted advisor relationship and confidently guide your customers through Mobility challenges with critical information and resources that align with, and support your sales cycle.  Download Symantec’s Mobility Specialist Activation Module to your desktop, get specialized, and deliver superior value to your customers more quickly and easily. 

The Mobility Resource Guide has been updated to include an overview of the Specialist Activation Module and contains details on how to access the module within the Symantec Enablement Toolkit.

Christy Loerzel | 18 Mar 2013 | 0 comments


Hashtags—or # symbols, such as #SYMCPartners—are digital markers used to identify keywords or topics in a Tweet on Twitter. They were created organically on Twitter by users as a way to categorize and find messages more easily.

According to Twitter:

  • People use the hashtag symbol # before a relevant keyword or phrase (no spaces) in a Tweet to categorize the Tweet and help it show up more easily in a Twitter Search—think of it as you would a keyword entered into a search in Google or Bing—an identifiable word or phrase so you can more quickly find what you’re looking for.
  • Clicking on a “hashtagged” word in any message shows you all other Tweets marked with that tag or keyword.
  • Hashtags can be used anywhere in a Tweet—at the beginning, middle or end.
  • “...
Eileen | 14 Mar 2013 | 2 comments

Hello Partners,

As part of my new role on Connect managing the Archiving and eDiscovery Community (and Partner Community) I've just learned about a new set of documents created by the EV Content Council that you may find helpful:

You can find the necessary information on the various accounts and users that are involved in an Enterprise Vault environment, as well as the permissions required by each.
Enterprise Vault Accounts and Permissions
Compliance Accelerator and Discovery Accelerator Accounts and Permissions

As always, if you have any feedback on the documents or suggestions  please do leave a comment.

lukehiggins15 | 08 Mar 2013 | 0 comments

Here's the summary:

  1. Monthly Buying Program (ExSP)— subscription based.   MSP owns the license.  No more renewals!
  2. Management Solutions—RMM integrations and the Partner Management Console (PMC).
  3. Advanced Support—Symantec offers direct access to Level 2 support technicians who answer in less than 60 seconds
  4. Solutions Trusted by Millions—choosing Symantec means these MSPs have access to our enormous threat-detection database which enables them to provide superior protection to their customers. This means less time wasted on malware infections and remediation. Additionally, our global redundant data centers and market-leading SLAs guarantee more uptime and better cloud backups.  
Caroline_Garrett | 08 Mar 2013 | 3 comments


The biggest mobile industry event took place last month in Barcelona when Mobile World Congress came to town!  
More than 72,000 attendees from 200 countries were treated to a wealth of learning and networking opportunities; product showcases and announcements; inspiration and innovation during the 4 day event.
The Symantec stand generated lots of attention from customers, partners, press and analysts, all keen to hear about a solution to secure mobile information traffic.  The most popular request for information was around how to respond to the increasing appetite for secure applications and data providing in a self service environment.  Many organisations today are becoming overwhelmed with maintaining proper security and governance while still ensuring they provide services that meet their customers' expectations for productivity and innovation...