Video Screencast Help
Partners Community Blog
Showing posts in English
lukehiggins15 | 01 Mar 2013 | 0 comments

Another pillar of the MSP offerings at Symantec are the management tools partners can take advantage of in order to become more efficient.

In addition to RMM integrations with companies like Kaseya, Level Platforms, LabTech and Continuum with on-premise security and backup solutions, we also have and easy to use yet powerful online management tool for and Here's a testimony for Techmedics discussing the Partner Management Console.

Symantec Partner Management Console Empowers MSP

James Moon, President and CEO of Techmedics, discusses how his company leverages the Symantec Partner Management Console (PMC), listing ease of management, granular control, reporting, and speedy deployment among the PMC’s many benefits.


Eddie_Toro | 27 Feb 2013 | 1 comment

Capitalize On The Market’s Rapid Adoption Of Mobile Devices

Drive increased revenue and become your customers’ trusted advisor by providing the integrated mobile management, protection, and security solutions they need to confidently deliver and manage applications to users anywhere, anytime.


Increase Revenue by Helping Customers Realize the Promise of Virtualization

Help your customers’ take decisive steps in extending the benefits of virtualization to even their most business-critical applications and build desired private cloud services on existing infrastructure that are both secure and compliant.

Learn about the latest trends and best practices in selling virtualization solutions.


Christy Loerzel | 27 Feb 2013 | 0 comments

We’ve all read books or stumbled on to what seemed to be a great web site only to close the cover or our browser and find another topic. Why? Because the content, the story, what we were reading, just didn’t grab us or deliver on our expectations.

It’s not terribly different with social media. If the tweet or the post doesn’t resonate, readers/fans won’t like it or retweet it and eventually, they may stop reading that author altogether. This is one of the major things that makes our roles as social media managers—whether as part of a bigger job or as a dedicated gig—the most challenging, finding what our audience—our customer—will respond to, today, tomorrow and next week.

Ultimately though, it doesn’t have to be that hard, and we can always benefit from experimentation and refinement. Few companies enjoy the luxury of enough budget to do deep customer research, but customer research doesn’t have to be...

NatalieM | 27 Feb 2013 | 0 comments

According to IDC*, over $12bn will be spent on virtualization in 2013 and so it appears that the key benefits of space reduction, improved asset utilization and reduced power consumption are pretty well accepted in the market.  So with these benefits in mind, telling them that applying IT Security Controls to the new infrastructure will hardly fill them with joy.  But why is this the case? Surely everything is more efficient in such an environment? Not quite the case and here are some of the challenges faced:

  Challenge Options
Endpoint Security Organizations that wish to run virtualized endpoints can find that machines all scan the same content and often, because they are completely independent from each other.  Scans will run at the same time crippling the physical server’s processing capacity. To be...
Eddie_Toro | 26 Feb 2013 | 0 comments

The ramifications of unauthorized access to confidential information are dire: non-compliance, financial penalties, and theft of intellectual property. Sophisticated network attacks have rendered simple password authentication insufficient to protect an organization against unauthorized access to its network and applications.

Symantec™ Validation and ID Protection Service (VIP) is a leading cloud-based strong authentication service that can enable your customer’s enterprises to secure access to networks and applications while preventing access by malicious unauthorized attackers.

Go to for more:

Go to PartnerNet for sales tools, training, and other partner-specific materials.

Christy Loerzel | 25 Feb 2013 | 0 comments

In January, the Symantec Partner Communication team hosted its first ever Google+ Hangout. It was a great success and a great way to connect face to face with partners and customers. On February 19, we did it again focusing this time on Backup Exec V-Ray Edition, “So what, exactly, is this Backup Exec V-Ray Edition?”

Matt Stephenson, Product Marketing Manager and Scott Baker, Product Manager from Symantec's Backup Exec team came together to help users and partners understand Symantec Backup Exec V-Ray Edition and its licensing options.

Some of the topics discussed were:

  • The meaning of ‘per processor’ licensing
  • Features included in the Backup Exec V-Ray Edition
  • How the Backup Exec V-Ray Edition works in virtual and physical environments
  • Licensing scenarios for Backup Exec V-Ray Edition

Check out the...

Eileen | 22 Feb 2013 | 0 comments

APJ partners, Nexus, eNerds, and 9spheres face diverse challenges from their myriad of customers. Though each company has varied customer demands, each company found the confidence, credibility, and efficiency from being part of Symantec’s SMB Partner Program. Learn more about how these partners are benefiting from the SMB Partner Program in this video:



Pamela Reese | 19 Feb 2013 | 1 comment

By Wade Wyant, President of ITS Partners

With all the hype surrounding mobility these days, it’s hard to get a clear picture of what’s going on and how it relates to vendors. The State of Mobility Report from Symantec helps cut through the hype to identify industry trends and highlight needs that can help us better pursue mobile initiatives with our customers.

We have a lot of customers who are beginning to develop their mobile strategies and find themselves faced with challenging questions. What is ultimately driving mobile technology adoption? Some organizations are responding to pressure from their employees, while others are primarily concerned with the vast amount of potential business benefits mobile technology brings. It was helpful for us to see (included as part of the report findings) that ‘innovators’ versus ‘...

lukehiggins15 | 15 Feb 2013 | 0 comments

Did you know Symantec had a buying program designed for MSPs?

ExSP licensing provides the benefits needed to efficiently add Symantec solutions to your managed services.

Some of the key benefits:

  • Pay only for what is used each month and the end of the calendar quarter
  • No More Renewals
  • No End User Contact – You Are Symantec’s Customer
  • Includes Many Symantec Products Such As On-Prem and Cloud, Security and Backup Solutions

For more information call or email (855) 210-1101

Christy Loerzel | 13 Feb 2013 | 0 comments

Extensive virtualization is just a fact of life in IT today. Driving down cost and increasing IT agility are the primary drivers behind going virtual. With an increasing number of complex workloads wrapped up in virtual machines (VMs), organizations are challenged to maintain the same degree of security and protection from a physical environment and also leverage benefits brought by virtualization. Attaining the service levels for these business systems requires a high degree of visibility into virtual environments. 

This is where Symantec Backup Exec V-Ray Edition comes into play. Symantec Backup Exec 2012 V-Ray Edition is designed to completely protect your VMware or Hyper-V virtual environments. With advanced host-based virtual protection and integrated deduplication, the V-Ray Edition gives you worry-free backup and recovery for virtual machines and virtualized applications. And Backup Exec gives you granular recovery of entire virtual machines, single files, Active...