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Christy Loerzel | 27 Nov 2012 | 0 comments

In my post titled, Social Networking Platforms Part 2: Facebook, I mentioned that I’d cover Facebook’s built-in analytics capabilities and external tools you can use to measure how you’re social media efforts are doing. And as promised, that’s what my next two posts will focus on.

Facebook’s built-in analytics, called Insights, are a great way to gauge your progress with this platform, both as you’re first getting started as well as long-term. And it’s free!

Insights on Insights

Insights give page administrators an Overview look at Total Likes, Friends of Fans, People Talking About This (total likes, shares, comments, etc. for your posts), Weekly Total Reach (number of  people who have seen content from your page) and total Followers as both total current numbers and as a percentage increase/...

CDeBrine | 21 Nov 2012 | 0 comments

Leverage Vulnerability Assessments within Symantec Website Security SSL Certificates

Our online world is rife with shadowy creatures; it’s riddled with crime organizations, activist groups, government entities, and lone hackers. Why they breach our data can boil down to a few things; greed, ideological dissent, and their desire to publicly embarrass their targets. In 2011, high-profile attacks on various Certificate Authorities threatened the systems that sustain trust in the internet itself.  These attacks highlighted the need for Symantec to continue to harden their defenses and develop even stronger security procedures and policies.

The Website Security Internet Threat Report, published in May 2012, reported that in 2011 the Symantec website security malware scanning service...

Tricia Atchison | 15 Nov 2012 | 0 comments

I know we all receive hundreds of emails a day and people are very busy.  I thought I would provide you some tips for making it easier for you to engage with Symantec and find the information you need.  This information will help you stay informed and engaged with Symantec.

  • Join PartnerNet today!  Become a partner and get all the privileged information we share with our partners.
  • On PartnerNet, opt-in to receive the monthly Partner Newsletter or go to News and Events section on PartnerNet for the latest newsletters today.
  • Check out Symantec Connect.  This is a website where Symantec customers, partners, and employees can share knowledge and ideas in an open forum.
  • View the monthly available...
Christy Loerzel | 14 Nov 2012 | 0 comments

 

Last time, I highlighted Twitter as a social media platform ideal for promoting your business. For the next few posts, I’ll focus on Facebook.

 

Facebook

Today, there are approximately 1 billion users according to Facebook – and you’re probably included in that count. It is the preferred social networking site for business-to-consumer marketers, but is not currently in the top three for business-to-business marketers. It’s essentially a closed community—one that requires a login. It’s designed for sharing short paragraphs and visual multimedia, such as photos, videos and infographics. It’s the most visually-friendly of all—with the best support for visual content compared to Twitter and LinkedIn.

In our experience, we’ve found that the best...

Charla Bunton-Johnson | 13 Nov 2012 | 0 comments

 

Rule the Road with Symantec Website Security Solutions

The Symantec Website Security Channel Marketing Team is proud to announce a new quick start tool for partners called the Road to Profitability. This engaging and interactive platform enables partners with tools and resources along the road to help you become a more stronger and smarter partner.

The Road to Profitability paves a smooth road ahead that will allow you to sell with confidence, maximize marketing opportunities, accelerate time to market, and differentiate your solution offerings. The tool takes you on a tour of what the Symantec Website Security Partner Program has to offer through various points of interest and some special roadside excursions:

Welcome to the Road to Profitability - PartnerNet Resource Guide...

Eddie_Toro | 12 Nov 2012 | 0 comments

Generate more demand for your services and drive increased revenue in the emerging and fast-growing Cloud market.

Whether you sell, manage, host or build cloud solutions for your customers, and regardless of your level of cloud expertise Symantec offers you the solutions, resources, and training you need to confidently deliver the solutions your customers need to help them keep their information protected, available, and backed-up in the cloud.

Get started on your path to profitability in the cloud with Symantec CloudSmart training.

Learn more.

CDeBrine | 31 Oct 2012 | 0 comments

Protect your Customers with EV SSL Certificates

VIDEO: Maximize Customer Trust and Transactions with Extended Validation
WHITE PAPER: Fraud Alert: Phishing — The Latest Tactics and Potential Business Impacts 2012

 
As one of the top cyber crime ploys impacting both consumers and businesses, phishing has remained a consistently potent threat over the past several years. In fact, the cumulative number of phishing attacks recorded in 2011 represented a 37 percent increase over 2010.[2] The impact on businesses can be quite severe. RSA estimated in its October 2011 Fraud Report that the worldwide...

Pascal KOTTE | 31 Oct 2012 | 4 comments

I believe this is not only concerning my EMM part, but overall Symantec partners & customers, using the Symantec support.

From Monday 29th October, the Symantec Support ticketing were switching to another system.

Force all existing tickets to switch a new number... Well, I assume a better transition would be to avoid such change on existing. But I am sure this kind of system migration; get a lot of difficulties to manage. So, OK for that, we can understand.

But when to get back history access: No way, all existing tickets vanished, all the same migrated a new number... 

On the start, we can believe it will be only for new case or initial creation. I create one, populate all fields, and try to get the "ticket number" and the "message" I was populating. 

BUT NO WAY, no access any more, no email confirmation, and no History ACCESS ... 

That is now exactly...

Symantec Corp. | 29 Oct 2012 | 3 comments

By Rob Greer, Vice President & General Manager, Enterprise Mobility, Symantec

Over the last few years, we’ve seen an increase in the number of new mobile operating systems. The latest example is Microsoft’s announcement today of the availability of Windows Phone 8. At Symantec, we work to ensure that our customers are able to protect and manage their data, apps, devices and users on all mobile platforms. As such, we’re pleased to announce that Symantec Mobile Management Suite – a single solution that covers mobile device management, mobile application management, and mobile security – now provides support for the new Windows Phone 8 platform.

As users start to access corporate email and other resources with their new Windows Phone 8 devices, businesses will need to protect these activities. The mobile device management component of the suite,...

NatalieM | 19 Oct 2012 | 0 comments

Last week Darren Gale, Symantec EMEA Mobility Subject Matter Expert, presented at Canalys Channel Forum in Barcelona to the EMEA channel community regarding the Mobile market opportunity.  He addressed how mobile is driving new behaviours and changing the way customers are looking for advice from their partners to guide them in this rapidly emerging landscape and provide mobile solutions for an end user centric future.    Every partner has an opportunity to add value to their customer around addressing the mobility challenges and this presentation addresses how you can monetize the mobile opportunity with your customers.  You can view the presentation here.

You may also be interested in seeing the the new Symantec...