Problem:

When trying to recconnect, rebuild or reinstall just the application portion of the SEPM, windows authentication fails to connect to the database. The connection information, account permissions, and account passwords are correct. The tomcat error logs show that the domain isnt trusted. DBAs can see that the account connects to the database but goes no further. The error from the installer is that the connection to the database failed (no error code), and it refers you to a troubleshooting document relating to server connections. 

Solution:

Start the Management Server Configuration Wizard using the windows service account needed for the database (run as different user in the right-click menu if you hold down shift). In my case i also needed to grant the account local rights. The database configuration will now succeed.

According to Symantec's 2011 Internet Security Threat Report, the sheer number of attacks has soared 81% since 2010, reaching 5.5 billion. Malware, in particular, is a major source of concern. Malware authors have shifted tactics, away from mass distribution of a single strain that hits millions of PCs, to a micro distribution model where far more unique variants are created. To combat this problem and help organizations cope with a constantly changing and ever-complex threat landscape, Symantec will release Endpoint Protection 12.1.2 later this year. This solution is built on an eco-system of security technologies, including new behavioral and reputation-based protection. To learn more about Symantec’s Endpoint Protection 12.1.2, check out this article http://bit.ly/VTPaa0

The Symantec Endpoint Protection and Mobility Group (EMG) has taken the goal of listening to “the voice of the customer” to a whole new level. This case study explains how EMG implemented an Outreach program that centers on talking to survey respondents. The details and personal insights they discover by speaking directly to customers allow them to make substantial improvements in the product and customer experience.

Surveys provide excellent feedback from customers, but nothing beats talking one-on-one to the people who use your product. “Every quarter we conduct a customer survey,” said Andrew Pendray, Director of Product Management for Pricing, Licensing and Analytics for the Endpoint Protection and Mobility Group (EMG), which includes Symantec Endpoint Protection (SEP) and other core security products. “Once the survey closes, we carefully analyze the numeric results. While that information is extremely helpful, the respondents...

Over the last few weeks we have been working with a number of customers who have large administrative overheads when protecting their IT Infrastructure.

When selecting a new service they have either gone to tender or bought an off the shelf solution upon recommendation from colleagues/friends. 

Whilst this may seem great at first, over the years this has built up a number of systems each requiring their own management systems, portals, update systems and most importantly, they lack integration between solutions. Whilst this may seem like a large problem, it gets worse - the issue with these customers was that they had multiple products performing conflicting tasks. 

One example from a customer who had one product that is designed to AV scan contents of a USB pen drive upon connection to the machine. Another product to encrypt USB pen drives upon connection. This is great if the admin could...