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Showing posts tagged with Endpoint Protection (AntiVirus)
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Wally | 29 Jul 2013 | 0 comments

We're testing SEP 12.1.2 on a 64-bit Windows 7 Pro client.    When we run a full scan, sometimes we get a large difference in the number of files scanned.   For example, sometimes SEP will report 170,000 files scanned, then if we immediately run another full scan, SEP will report 80,000 files scanned.  

The answer from Symatec Support is that this is normal behaviour for  the SEP 12.1 client.

Support says that the first full scan after an AV defs update rescans everything, including the file cache.  Subsequent full scans performed before the next AV defs update does not rescan everything as some files are marked as already having been scanned.   Support says the product was designed this way for performance.   

In our scans, we're seeing between 1,500 and 3,000 files trusted, but the apparently the number of trusted files are not the reason for the difference in the full...

Elangovan | 19 Jun 2013 | 7 comments

Product: Symantec Endpoint Protection 12.x (Client)

In case observed "Firewall is Malfunctioning" status with SEP after install & "Firewall driver is not loaded" for pointing mouse cursor over SEP system tray icon. Try to do the following to resolve the problem

Manuall steps to bind teefer driver to NIC

1. Open properties of NIC adapter.

2. Click Install and select 'Service' and then click 'Add'

3. Click 'Have Disk' and browse to "<Symantec install path>\12.x.xxxx.xxxx.xxx\Bin"

4. Based on the OS, select 'teefer.inf' file from followng folder and install.

TeeferVista (winVista & win7)

TeeferWin8 (Win8 and above)

TeeferXP (winXP & win2003)

5. Reboot machine and check.

 

James Hanlon | 10 Jun 2013 | 1 comment

You must have been taking a long (and probably well deserved) holiday if you have not noticed the increasing use of the term “cyber” in the press recently.

Anything security related is now a cyber risk, a cyber incident or a cyber attack. Governments are driving cyber strategies, citizens need to be cyber aware, businesses are tabling cyber projects, companies are building cyber capabilities, vendors are creating cyber solutions and consultancies are creating cyber practices to help you enhance your cyber resilience.

With all this hype, the key question is - what is different from the infrastructure and information security we have been doing for years and this new cyber approach? This is a good question because everyone seems to have a different perspective on cyber. And for very good reasons.

At Symantec, we get the opportunity to discuss the different interpretations of cyber with many types of users and businesses – consumers, small and...

Mithun Sanghavi | 06 Jun 2013 | 14 comments

Hello,

Symantec Endpoint Protection 12.1.RU3 has been released on June 6 2013.

You may find the latest release, Symantec Endpoint Protection 12.1.RU3, here:

This build's version is: 12.1.3001.165

Upgrade and Migration paths

Symantec Endpoint Protection 12.1.3 (RU3) can upgrade seamlessly over the following:

  • Symantec Endpoint Protection 12.1.2100.2093 (RU2 MP1)
  • Symantec Endpoint Protection 12.1.2015.2015 (RU2)
  • Symantec Endpoint Protection 12.1.1101.401 (RU1 MP1)
  • Symantec Endpoint Protection 12.1.1000.157 (RU1)
  • Symantec Endpoint Protection 12.1.671.4971 (RTM)
  • Symantec Endpoint Protection 11.x (can be upgraded to enterprise version only)
  • Symantec Endpoint Protection Small Business Edition 12.0

Symantec Endpoint Protection 12.1.3 (RU3...

Mithun Sanghavi | 05 Jun 2013 | 5 comments

Hello,

Here are the Knowledgebase Articles available for Symantec Endpoint Protection 12.1.3001 (RU3) which would assist you to prepare for this Latest Release.

NOTE: This Article would be updated as and when new Articles in reference to Symantec Endpoint Protection 12.1.3001 (RU3) gets published.

 

Product Guides

Release Notes and System Requirements for all versions of Symantec Endpoint Protection and Symantec Network Access Control

http://www.symantec.com/docs/TECH163829

Symantec™ Endpoint Protection, Symantec Endpoint Protection Small Business Edition, and Symantec Network Access Control 12.1.3 Release Notes

...

Mithun Sanghavi | 05 Jun 2013 | 21 comments

Hello,

Symantec Endpoint Protection 12.1.RU3 has been released on June 6 2013.

You may find the latest release, Symantec Endpoint Protection 12.1.RU3, here:

https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

MR3.JPG

 

This build's version is: 12.1.3001.165

Upgrade and Migration paths

Symantec Endpoint Protection 12.1.3 (RU3) can upgrade seamlessly over the following:

  • Symantec Endpoint Protection 12.1.2100.2093 (RU2 MP1)
  • Symantec Endpoint Protection 12.1.2015.2015 (RU2)
  • Symantec Endpoint Protection 12.1.1101.401 (RU1 MP1)
  • Symantec Endpoint Protection...
Philip Routley | 29 May 2013 | 0 comments

Real world tests show Symantec Endpoint Protection Small Business Edition 2013 leads the pack

Symantec’s endpoint solutions, designed for consumers, small businesses and enterprises, were recently awarded top honors from Dennis Technology Labs, specializing in security testing that uses a world-class anti-malware framework.

  • Symantec received Dennis Technology Labs’ “AAA” rating and received the highest scores across every category in its Anti-Malware testing.
  • Norton Internet Security scored the highest for home protection, while Symantec Endpoint Protection Small Business Edition 2013 (SEP SBE 2013) won for small business protection and Symantec Endpoint Protection 12 won in enterprise protection.

SEP SBE 2013 was the only small business solution to receive the Dennis Technology Labs AAA award. Testing was performed over a 3 month period...

Brandon Noble | 29 May 2013 | 0 comments

Over the past several months we have had inquiries from concerned customers claiming Symantec was scanning their forward facing IPs for vulnerabilities. After some research and some extremely tense meetings it was determined that this was actually part of a service the customer had purchased and opt'ed in for and that perhaps the Web team had forgotten to let the SOC know what was going on. Sound familiar?

The service is part of Trusted Services and allows the customer to add the Norton Secured seal to their website.

Vulnerability Assessment Service can create multiple entries in the customer’s website's logs and could cause alerts from their perimeter IDS/IPS. Its recommended to create rules or filters for these entries to avoid an false positives.
Vulnerability Assessment Service uses the following...

pete_4u2002 | 17 May 2013 | 0 comments

Reference: http://www.symantec.com/business/support/index?page=content&id=TECH205767

Symantec will post update to the AV Engine in Multiple Daily Virus Definitions on Tuesday May 21st 2013.

Beginning with the Virus Definitions that include the update AV Engine version 20131.1, additional files will be added. That update is expected to post in MDD1 on Wednesday May 21st.

Symantec Endpoint Protection 12.1+ and Norton AntiVirus/Norton Internet Security 2011+ customers will see 4 new index files.  Symantec Endpoint Protection 11+ and Norton AntiVirus/Norton Internet Security 2007+ products will see 8 additional index files.

As a result of the additional files, the size of each dated definition folder will increase. Note the size increase noted below will be the size that is added to the dated definition folders as they exist...

Wally | 14 May 2013 | 2 comments

Hello all - I just want to share this information with you.  It worked for me, but no guarantees...

We have a couple of older P4 systems (XP SP3 32-bit) with the Intel 865PE chipset and ICH5 controller.   We couldn't boot from the SERT CD on these systems - got a boot error 5 - probably has something to do with the older chipset and WinPE.

So, here's what we did to boot from a USB memory stick

First follow the instructions in TECH131578 -

http://www.symantec.com/business/support/index?page=content&id=TECH131578&profileURL=https%3A%2F%2Fsymaccount-profile.symantec.com%2FSSO%2Findex.jsp%3FssoID%3D1367256265628krhzFurGC64N88iGa5T5a6LD1sSGJF28647W0

with the following exception in Step 6....