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khaley | 25 Mar 2010 | 2 comments

I recently ran a survey on password management.  You can see my original blog and even take the survey yourself here.   At best, I thought 20 or so of you would take the time to fill out the survey…and that would include most of my close relatives.  However, instead we got more than 400 responses in a few short days (not even including my relatives).  So, thank you to all who took the time to complete the survey.  I’ve posted the results below. 
 
I want to comment on some of the results.  It may be a stretch to draw too many definitive conclusions from the data, but it will be fun nonetheless.  If anyone wants to comment, correct or vehemently disagree with any of my conclusions please feel free to do so.

Let’s get started!

1. On how many different...
peter_starceski@symantec.com | 17 Mar 2010 | 0 comments

Best Practices with Symantec Endpoint Protection (SEP) Group Update Providers (GUP)
http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/dc357db8671b262b882575ad0062a5b2?OpenDocument
 
New features and functionality in Symantec Endpoint Protection Release Update 5 (SEP RU 5) Group Update Provider (GUP)
http://service1....

sandeep_sali | 10 Mar 2010 | 1 comment

Symantec is undoubtedly the world leader in protecting systems and networks from security threats. It also handles the most complicated tasks of avoiding false positive detection and cleaning/deleting the encountered security threat.

Lately, there has been a rise in other antivirus programs catching false positive's and posing them as actual security threats!  As a result, it might give a customer the sense that SEP isn't doing what it was designed to do.  Our response team performs a herculean task of analyzing a number of suspected files submitted to us. 

When I say "Security Threat," I mean Trojans, worms, and hoaxes. Symantec endpoint has a different approach to handle them. Needless to say, the customers data security and software stability is our prime objective, which at times is not targeted by the free antivirus software. Symantec has been known for detecting the lowest percentage of False Positive threats....

OCCK | 09 Mar 2010 | 1 comment

We are trying to feed the client log entries from the Endpoint Protection to a Security and Information event Management (SIEM) system.   In order for us to size the SIEM, it is necessary to determine number of client logs per hour coming in to the SEP manager.   Does everyone know to figure out this number?  Thanks.

v16 | 06 Mar 2010 | 18 comments

While searching the web for iPhones, a fake security malware infected my laptop. Although I use Firefox and Symantec Endpoint, the trojan slipped through my XP SP3 system. When I ran a full scan, the March 5 r of Symantec did not identify the problem.  After researching the web, I found a blog at "Bleepingcomputer.com," which fully described the problem and the solution. I used MalwareBytes' AntiMalware to remove the infected registries and files. Note that the rogue has other names, such as Vista Internet Security 2010, Win 7 Internet Security 2010, and several others.  This rogue must be disabled before it allows other executable files to run. I used FixExe.reg.

Variants of the files infected are as follows.

%UserProfile%\Local Settings\Application Data\av.exe

%UserProfile%\Local Settings\Application Data\WRblt8464P

%UserProfile%\AppData\...

Warrior6945 | 23 Feb 2010 | 0 comments

 Client install package shows wrong Server details

You have a Primary SEPM and a secondary SEPM installed.
When you create an install package from the secondary SEPM, the sylink file will show the details of the Primary SEPM
After installing the SEP Client with the created install package, the clients reports to the Primary SEPM
Client shows up in the secondary SEPM however with a red arrow
Solution:
Open the SEP Manager Console
Go to Clients tab and select the group.
Click on the Policies tab of the selected group
Go to Communication Settings
Change the MSL which has the details of the Secondary SEPM
Create the install package again.
Now the sylink file of the package should have the details of the Secondary Server
sezam | 02 Feb 2010 | 2 comments

If during applying the "31 December" patch you get an error "Unable to apply the SEP server patch on this computer".

To solve this issue You need.

1. Stop Symantec Endpoint Protection Manager servcie.
2. Go to "%PROGRAMFILES%\Symantec\Symantec Endpoint Protection Manager\tomcat\webapps\scm\WEB-INF\lib".
3. Delete scm-server.jar
4. Rename scm-server.jar.disabled into scm-server.jar.
5. Start Symantec Endpoint Protection Manager service.
6. Run SEPServerPatch-v6.01.exe again

Now patch schould apply without problems.

snekul | 01 Feb 2010 | 0 comments

Just a quick blog post seems relevent after some problems were encountered with our SEPM server.  After finding preformance lacking a bit on our SEPM server, I fired up the disk defragmenter.  Despite having run it not that long ago, the drive was heavily fragmented.  Our server has 60 GB of space, was about 2/5ths full, and was well over 40% fragmented.  I setup a task to defrag the drive daily during the early morning hours.   Since then, we haven't had a problem with fragmentation on the SEPM server.

Just some background.  Our SEPM server is running Server 2003 x86 and SEPM RU5.  I suspect due to the database backups and the regular definition downloads, that SEPM, by its nature, has a tendency to fragment drives rapidly.

crazeeeeeem | 26 Jan 2010 | 0 comments

Asissoft's release of Sudden Attack (http://suddenattack.asiasoftsea.net/) is a trojan and is collecting Windows passwords.

It works by preventing a user from logging into his/her PC, then providing an form to fill in a password and user name field, which if filled in correctly, will allow access to the user's machine. What its doing is of course well known subterfuge but the business world seems very unaware of the issues and costs, maybe rightly so.

A probably more overt proponent of this method of controlling and obtaining information from unsuspecting users is a company called LogMeIn (www.logmein.com). The simply ask for your passwords over the internet.

Since everyone is doing it, I guess they may as well.

mon_raralio | 21 Jan 2010 | 4 comments

We're currently seeing a lot of Mark.W0rm.exe files appearing in our network. At the moment, the only available information is that it is a "test" virus that copies itself to common Windows folders.
Removal is quite simple:

End the task Mark.W0rm.exe in task manager if present and delete the file copied into the following directories:

C:\Documents and Settings\[user]\Local Settings\
C:\Documents and Settings\[user]\My Documents\My Music\My Music.exe
C:\Documents and Settings\[user]r\My Documents\My Documents.exe
C:\Documents and Settings\[user]\My Documents\My Pictures\My Pictures.exe
C:\Windows\MarkWorm.exe

Note: It may also copy itself on shared folders so you might want to check for that too.