Security Community Blog

Last year, we started looking at SEP11. As we're still running on SAV8 for majority of the servers and clients, with a few SAV9 and SAV10, I believe it's about time to start upgrading to the latest version. I checked the features, documentations, forums, blogs, articles and everything about SEP and I'm getting a negative feedback, a lot of people are complaining. Some even call it a nightmare! Very discouraging. I kept on thinking, as the Server Technology Analyst and only 1 year with the company, I don't want to risk my new job as well as mess around with the servers. Is SEP11 ready for primetime, or is it a disaster? SEP11 is September 11, hmmm, a 9/11 disaster! So we didn't rush to deploy this. Instead, I started working on test servers and clients. At the same time, as I'm the only one who's going to deploy and implement this, I need to have a plan, a very safe one.

I created a project plan, first looking at the existing SSC setup and client configurations. As another...

 REMEMBER THAT ONLY SUITABLE VERSION FOR WINDOWS 7 IS SEP 11.0.5 RU5

 
Sometimes SEP client is unable to install itself on Windows7 operating systems.

The problem is connected with 2 issues.
 

1. EXE file extractor[FreeExtractor] is not working correctly.

Sometimes on Windows 7 setup.exe file cannot automatically extract into %TEMP% folder.
To resolve this issue You need to Extract setup.exe file application like Winrar and install SEP using setup.exe or *.msi file in extracted folder.

2. Live Update application cannot be installed.


To resolve this problem You need to perform first step from point 1. but in hear firstly You need to install Live Update using LUSETUP.exe file after install it using setup.exe or *.msi file.
Second solution is to install SEP as unmanaged client.

Ghost Solution Suite 2.5, the latest version, is not currently compatible with Windows 7. Symantec is working on an update to GSS 2.5 that will allow for installation as well as the cloning of Windows 7. We will update this article when that update is available.

Although unsupported the Ghost executables from GSS 2.5 LU3 (build 2165) may clone a Windows 7 file system when used in a PreOS environment.
There are a few things to consider if you plan to test the cloning of Windows 7:

· Do NOT install Ghost Solution Suite on the Windows 7 Operating System. Install it into XP or Vista to then use the executables.

· We suggest that you use the Ghost Boot Wizard to create bootable media with the Ghost cloning Executables that can then either connect to a GhostCast Server session or clone to local hard drives

First, some background. We were setting up a new box running Server 2008 R2 Core on x64.  In my department, we push out SEP to all our servers via Group Policy.  On this new Server 2008 R2 Core on x64 box the install of SEP failed.  We were puzzled until we ran into another application (in this case VMware Tools) that did not install properly either.  We discovered that Server 2008 R2 Core does not have an "Installer" folder inside the Windows folder--this would usually be C:\Windows\Installer.  Upon creating the folder, VMware Tools installed fine and on a reboot, SEP installed just fine as well.

Also, we were pushing out RU5, as that is necessary for full support on Server 2008 R2.

So, if you run into trouble installing SEP (or anything else for that matter) on Server 2008 R2 Core, make sure you have an "Installer" directory in your Windows folder.