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Showing posts tagged with Installing
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EandT | 09 Nov 2009 | 2 comments

We are stationed in Germany with the Air Force.  Unfortunately, our internet connection is so slow it drops the connection before Symantics update is finished.  We have a desktop and a laptop computer.  We acquire the updates on the laptop at the library, via their wireless server which is 100 times faster than our home internet.   What are other options to acquire updates, i.e., can we download the update on our laptop to a thumb drive and update our desktop?  We need any advise you can provide.  Thanks!

TSE-JDavis | 30 Oct 2009 | 5 comments

Anyone looking for Scan Engine support on RedHat 64-bit may soon get their wish granted. I got a webcase recently and it was escalated to backline who have said they put in a feature request for Scan Engine to get certified on 64-bit version of RedHat Enterperise Linux (RHEL). Currently we support 64-bit SuSe Linux Enterprise Server (SLES) and Windows 2003 and 2008 64-bit environments.

Be advised this could still be 6 months or more down the road since 5.2.6 is most likely already finished and this is something we might see in 5.2.7.

Watch this document for updates:

Title: 'Is Scan Engine 4.3.x, 5.1.x, or 5.2.x is supported on a 64-bit Redhat Linux operating system?'
Document ID: 2008072107050554
> Web URL:

Bijay.Swain | 06 Oct 2009 | 1 comment
We are using 1000 license of SCS 3.1 . And all of the Pcs are spread over 20 Km area .  Now we are upgrading those clients to Symantec Endpoint Protection.
Now the problem is we are in a workgroup model network (No active directory domain) so we can’t use group policy/Login script/domain admin account to use push deployment feature of SEP. And Sep doesn’t have any web deployment feature like SCS had earlier. I searched for any option for remote deployment in a workgroup model network but unable to get any solution.
So decided to try something which will work in my environment and I came up with an idea, which I have recorded (procedure) as a .swf  file and putting it in the website .It may help others to deply client in workgroup.
Best feature of this is it also removes the old version of Symantec antivirus if present on the client system. You just have to call the user and ask him to open the website...
TSE-JDavis | 01 Oct 2009 | 0 comments

I was able to raise a SuSe Linux 10.2 64-bit server and get Domino, Mail Security for Domino MPE 3.2.7 and Scan Engine 5.2.5 to all run at the same time with 512Mb of RAM. This is just proof of concept but for a small business that has limited resource this coule be valuable information.

The trick is installing Mail Security for Domino MPE first and the installing Scan Engine. Since they both use Java Liveupdate, you need to have Scan Engine be the most recent Java Liveupdate install which will be JLU 3.0. SMS will be able to use it still since it appears to be backwards compatible.

mthompson | 29 Sep 2009 | 4 comments

I'm a bit confused about the renewal of SEP11.0.  I know it no longer requires a license file or activation but i'm confused about yearly renwal.  Has that gone away?  My system never says its out of date or that the virus definitions have expired.  How am I to know if they have exprired or need renewal? Especially if my system always has a current up to date - date.

I also recenlty installed this on a completly different network for another company and it installed with old 2008 definitions with the warning that said it was out of date but than it did a Live Update and all was well.  I haven't registered anything yet, so this new system is doing the samething, how to know if it is out of date?

Do I really have to worry about this anymore if I buy it once, am I all good?  Confused on what the web-site says and what a Sales Rep says.

---- also on the same note, if I don't have to renew every year is this beacuse Symantec...

Kedar Mohile | 28 Sep 2009 | 2 comments

Migrating SEPM DB to SQL 2008

The procedure would remain same as before. You might want to check the following

  1. Remove the SEPM from any replication setup with other SEPMs
  2. Backup the SEPM server certificate
  3. Backup the existing SQL database using SEPM backup and Restore wizard
  4. Install an instance of Microsoft SQL Server 2008
  5. Uninstall the Symantec Endpoint Protection Manager
  6. Reinstall the Symantec Endpoint Protection Manager configured to use a new Microsoft SQL Server 2008 database
  7. Restore the SEPM server certificate
  8. Restore the backup copy of the database
  9. Reconfigure the Symantec Endpoint Protection Manager database to recognize Microsoft SQL Server 2008 by running Management Server Configuration Wizard

Reference: Symantec Endpoint...

Shaizad | 23 Aug 2009 | 1 comment

Issue                 :-  SEP Client Install roll back  on Windows Vista Enterprise Machine . (SEP 11)

Sep Install log :-  MSI (c) (8C:24) [12:02:40:166]: Invoking remote custom action. DLL: C:\Users\ADMINI~1.TEA\AppData\Local\Temp\MSI6C91.tmp, Entrypoint: CheckInstallPath
Action ended 12:02:40: CheckInstallPath. Return value 3.
Info 2896.Executing action CheckInstallPath failed.
Action ended 12:02:40: InstallWelcome. Return value 3.
MSI (c) (8C:34) [12:02:40:201]: Doing action: SetupCompleteError
Action 12:02:40: SetupCompleteError.
Action start 12:02:40: SetupCompleteError.
Action 12:02:40: SetupCompleteError. Dialog created

In Windows Vista

Open Control Panel
Open Regional and Language Options
Under 'Current Formats' select 'US English'
Click OK

Should be able to install Sep 11

binayak | 19 Aug 2009 | 0 comments

If you need to install Active Directory or any Windows Components using Add/Remove Windows Components feature such as IIS in Windows Server 2003, there are certain files that need to be copied from the Windows Server Setup Disk and these files are stored inside the i386 folder. So everytime you install Windows Components you have to carry the Windows Installation Disk with you and define the path of that folder.

Here is the solution:

1.  Copy the i386 folder in the System Driver (generally C: drive).

2.  Open Registy Editor.

3.  After you open the Registry Editor, navigate to :

HKEY_Local_Machine\SYSTEM\ CurrentControlSet\Services\HealthService\Parameters\ConnectorManager 4. Doubleclick the EnableADIntegration key. Change the Value to 1 and click OK.

Now you don't have to define the path everytime, required...

ajeet kumar | 05 Aug 2009 | 2 comments

Myself Ajeet Kumar, Technical Support Engineer. Our Organization is No.1 Partner with Symantec in India for last 8 years in a Row. We are Platinum Level partner of Symantec. Our organization Core Business line is Technical Services, Network Security, Non-Security Solution, Storage, Back-up & Recovery Solution and Infrastucture Management. We have largest corporate customers in India.

I am working as Resident Engineer at client office. I am handling Nine SEPM servers in different locations in India. My day to day activity is Update the servers, monitoring the servers, generating the reports, Contact Symantec technical support for new issues. Resolve the client issues.

My client is very happy because SEP is not only Antivirus. My client like mostly USB control, Application control, Remote deployment facility. So no more investment for another softwares.
I am accessing other unit’s SEPM consoles through remote console on single PC. So no need to log in...

t_dawgy78 | 04 Aug 2009 | 0 comments

The Symantec Protection Suite Small Business Edition Promotion is available through end of this year.
For those of you on older Symantec products, this is a great way to upgrade to the new Protection Suite Small Business Ediiton, which includes the new SEP SBE 12.0.
Offer details are located here:
:Upgrade to SPS SBE and get up to a 30% discount. This offer is valid through the end of this year, and is for any current Symantec customers on the following products:
• Symantec Antivirus Corporate Edition
• Symantec Client Security
• Symantec Backup Exec System Recovery Desktop Edition
• Symantec Mail Security for Microsoft Exchange
• Symantec Premium Antispam
• Symantec AntiVirus for Macintosh