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Kedar Mohile | 20 Jun 2009 | 3 comments

Disk full message erroneously appears when downloading LiveUpdate updates

If your network environment already supports the proxy servers that are compliant with the HTTP 1.1 protocol or later, you can disregard this entry.

After you have tried to download LiveUpdate for the first time, the following message might appear:

"LU1863: Insufficient free disk space
There is not enough free disk space for LiveUpdate to operate properly. Please free up disk space on your computer and run LiveUpdate again."

You might have insufficient disk space. However, it is much more probable that this message appears in error because the proxy server is unable to send the correct Contents-Length header field.

This error message might appear on Symantec Endpoint Protection Manager, a Symantec Endpoint Protection client, or a Symantec Network Access Control client.

You should verify that the disk drive to...

Kedar Mohile | 16 Jun 2009 | 1 comment

Takes a long time for Firewall Policy Overview page to appear when running with more than 500 groups in SEP Manager...

For more than 500 groups, it takes 1.5 minutes to display the Firewall Policy Overview page

If you click the Add a Firewall Policy command, it can take up to 1.5 minutes for the Firewall Policy Overview page to appear. This occurs if the management server contains 500 or more groups. The problem occurs because it takes time for the Overview page displays all the groups and locations that the existing firewall policies are assigned to.

This happens due to the "locationCounting" settings enabled which is used to count and display the same for the user every time the page is attempted to open. When you have a higher number lets say more then 500 it takes ~1.5 mins to count and display the same.

To work around this issue, perform the following steps:

Close all instances of the Symantec Endpoint Protection Manager Console....

Ram Champion | 16 Jun 2009 | 3 comments

Hi Connect Members,

Microsoft has released its first public beta release for exchange 2010 more information can be found on , Thanks.


Michel Ramirez | 11 Jun 2009 | 0 comments

Hello Everyone!
The user group board of directors would like to thank everyone who attended the meeting. I have gone ahead and attached the slides from the two presentations that took place. If anyone would like to present or host a future meeting please let us know. Also please spread the word about our group! The experience and knowledge of our group grows with each new member.

Kedar Mohile | 05 Jun 2009 | 5 comments

After you configure database maintenance options, the new options are applied at midnight, and not immediately.

To configure the database options:

  1. In the console, click Admin > Servers, and then select a site.
  2. Under Tasks, click Edit Site Properties, and then click the Database tab.

To configure the management server to apply the database maintenance options immediately, you can configure the file.

To configure the file:

  1. Open the file, located in the C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc directory by default.
  2. Change the following parameters:
  • Change scm.object.idletime=3600000 (in milliseconds) to a smaller number. The default setting is 1 month.
  • Change scm.timer.objectsweep=900 (in seconds) to a smaller number.The default setting...
skc skc | 09 May 2009 | 3 comments

Hi all,

Need solution badly!!!!!!!!!

 When i open my drives semantic anti virus detects and deletes Klif.sys virus and opens in new window. This happens every time when i open drive. Is there any why yo remove virus.

any solution.?

Hear4U | 04 May 2009 | 9 comments

Hi folks,

As you may have noticed, there are a number of Technical Support Staff members on the forums. As I review various threads, I'm seeing many with terrific answers by community members, trusted advisors, and the technical support staff that are monitoring these boards.

If your question is answered, please remember to click on the "mark as solution" under the reply that solves your issue. If you review a reply that has merit, and helps to solve the original question, please use the voting feature - this will help other community members see a particular thread has received votes - which often helps users.. The filtering on "solved" threads will also greatly increase the usefulness of this feature within the forums.

All in all, this functionality will help make the community a more "solutions" oriented site and bring the best content "up to the top."

Thank you,


Nimesh Vakharia | 21 Apr 2009 | 4 comments

SEP Small Business Edition 12.0 has a number of optimizations to ensure it “simply” works in a Small Business environment. One of the those features is the Intelligent live Update capability which I will discuss in this blog.

One of the key things that administrators struggle with is ensuring that all the endpoints within their company have the latest virus definitions, IPS signatures, and other updates. This becomes more challenging with users that don’t connect to the corporate network often enough to download the latest updates from the management server.

Some solutions that we have seen small business customers implement is to install “Unmanaged clients” on computers that are always on the road. Unmanaged clients get their updates directly from Symantec servers but these systems don’t report back to the customer’s management server. The challenge with this approach is that the administrator does not get a status nor can he...

BFoster | 06 May 2008 | 10 comments

I would like to take the opportunity to share the latest status of Symantec Endpoint Protection 11.0. In this update, I plan to review the latest maintenance release as well as the latest metrics we are seeing from Support. I will also give a sneak peak on what is coming next from the development team.

Maintenance Release 2 shipped to manufacturing in mid-April. MR2 includes severalfixes for customer deployment, significant improvements in SMB fit, as well as support for a few new releases from Microsoft (Windows Server 2008, Vista SP1.) This was a huge release by the team and it is making a big difference to our customers and partners. One example of the changes we made was around server memory requirements for Small Businesses. In the original 11.0 release, a customer needed 2gbs in order to run our management console. For most customers that dedicated a server to SEP, this was fine. For smaller customers that need to share the server space with other...

BFoster | 14 Apr 2008 | 0 comments

RSA went very well.  It is an interesting trade show.  It seems that the show has more vendors than customers.  It is a great place to network with other vendors.  For example, you can catch up on all your competitors (it is nice having them all in one spot.)  That alone, makes the trip worthwhile.  For this blog entry, I think I will keep it short and sweet and just highlight the three things that jumped out at me.

First, data protection was definitely an unofficial central theme.  From solutions that do full disk encryption to solutions that offer policy based prevention of data leakage, the show had it all.  I saw several interesting demos from companies like Verdasys and Utimaco.  Of course, Symantec has its own solutions in this space but as I mentioned it is good to...