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Security Community Blog: Showing posts tagged with Best PracticeSyndicate content

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Another Day at the Office @ Symantec!
Hear4U | March 16, 2010
2 comments

At first glance, you might consider "another day at the office..." as a negative connotation about work.  Similar to saying,  "it's almost the middle of the week," or, "can't wait until it's Friday!"

Contrary to those popular sayings, "another day at the office" means something entirely different here at Symantec.  I wanted to start this weekly blog to let you know some of the things we're doing at Symantec to stay focused on you as the customer.  To give you an insight into this company, and what makes it tick.  Every day presents a new challenge, a new opportunity for us to succeed in helping you, our customers.

What you probably know is that we are a big company with offices and organizations spread throughout the world.  But, what you may not realize is the sense of an open door policy where people want to genuinely do "good" on behalf of...

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Tags: Endpoint Protection (AntiVirus), Basics, Best Practice, Security, Security Community Blog
Defrag your SEPM Server Regularly
snekul | February 1, 2010
0 comments

Just a quick blog post seems relevent after some problems were encountered with our SEPM server.  After finding preformance lacking a bit on our SEPM server, I fired up the disk defragmenter.  Despite having run it not that long ago, the drive was heavily fragmented.  Our server has 60 GB of space, was about 2/5ths full, and was well over 40% fragmented.  I setup a task to defrag the drive daily during the early morning hours.   Since then, we haven't had a problem with fragmentation on the SEPM server.

Just some background.  Our SEPM server is running Server 2003 x86 and SEPM RU5.  I suspect due to the database backups and the regular definition downloads, that SEPM, by its nature, has a tendency to fragment drives rapidly.

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Tags: 11.x, Endpoint Protection (AntiVirus), Best Practice, Performance, Security, Security Community Blog
How To Install SEP Client on Windows 7
sezam | January 14, 2010
1 comments

 REMEMBER THAT ONLY SUITABLE VERSION FOR WINDOWS 7 IS SEP 11.0.5 RU5

 
Sometimes SEP client is unable to install itself on Windows7 operating systems.

The problem is connected with 2 issues.
 

1. EXE file extractor[FreeExtractor] is not working correctly.

Sometimes on Windows 7 setup.exe file cannot automatically extract into %TEMP% folder.
To resolve this issue You need to Extract setup.exe file application like Winrar and install SEP using setup.exe or *.msi file in extracted folder.

2. Live Update application cannot be installed.


To resolve this problem You need to perform first step from point 1. but in hear firstly You need to install Live Update using LUSETUP.exe file after install it using setup.exe or *.msi file.
Second solution is to install SEP as unmanaged client.

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Tags: 11.x, Endpoint Protection (AntiVirus), Best Practice, Installing, Security, Security Community Blog
Deleting Proxy settings from LiveUpdate configuration[Unmanaged Clients].
sezam | January 7, 2010
0 comments

Some days ago I faced with an issue.
In a big network all Live Update applications were configured with Proxy[Unmanaged clients]. But the proxy setting were needed to be disabled.

Network configuration is handled by files:
- Settings.LiveUpdate;

- 1.Settings.LiveUpdate;
- 2.Settings.LiveUpdate.

which are situated in C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate folder.

 
If You have a big environment and You need to perform disabling of proxy setting for FTP an WWW the best is create a script which will delete Settings.LiveUpdate and 1.Settings.LiveUpdate files.

I think It could be useful.

 

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Tags: 11.x, Endpoint Protection (AntiVirus), Best Practice, Configuring, Security, Tip/How to, Windows, Security Community Blog
Just Wanted U 2 Know
dixon_lloyd@hotmail.com | December 29, 2009
1 comments

I have used Norton products since the DOS days when I became an electronic engineering technician.  I have tried other products
and always ended-up returning to Norton when I got hit by undefined viruses.  The last time I tried other AVs was in 2002 when a
malicious worm hit the internet.  My PC was infected of course.  I wasn't using Norton's product because of personal financial
restraints then.  Eradicating the worm was a  long and difficult process.  I learned a very important lesson, again!  Do not EVER,
for any reason, move away from what you know works.  I worked for a major international office supply corporation in the Technology
Department from 2000 to 2007.  I have shared my experience using Norton products to many customers.  Not one came back to
express any difficulties after purchasing the AV.  However, the ones who do, would leave my department having purchased a Norton...

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Tags: 10.x, Endpoint Protection (AntiVirus), Best Practice, Security, Security Community Blog
Error: "Authentication failure" when trying to log into Symantec Endpoint Protection Manager console with an additional Admin ac
Warrior6945 | December 24, 2009
0 comments

 Error: "Authentication failure" when trying to log into Symantec Endpoint Protection Manager console with an additional Admin account

When you login to the Symantec Endpoint Protection Manager console using the Default Administrator you can login successfully However if you create a new Admin and try to login you get an error "Authentication failure"
Reseting the password for the additional Admin account also does not help.

In the SEPM Console go to the Admin tab
Select Domains
Check if more than one Domain is present, if Yes then add the admin account to all the Domains 
Also while logging in to SEPM, you may select the correct Domain by clicking on the button "Options"
You should be able to login successfully.
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Tags: 11.x, Endpoint Protection (AntiVirus), Best Practice, Configuring, Security, Tip/How to, Security Community Blog
Mail Security Presentation - November 18 Symantec Denver Security & Compliance User Group Meeting
PaulB | December 11, 2009
0 comments

Here are the great slides done by Waseem Ashraf from Red Robin to accompany his presentation on Mail Security.

Thanks to all who attended and participated in a great meeting last month, and a special thanks to Bill Randall for hostingthe meeting.

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Tags: Hosted Mail Security, Best Practice, Security, Security Community Blog
Virus scanning recommendations for computers that are running Windows Server 2008 R2, Windows Server 2008, Windows Server 2003
nieronet | November 28, 2009
0 comments

Hello, everyone,

Daniel Melanchton (Microsoft Germany) made a blog post regarding scan exclusions for Microsoft Products.

Because some people reported issues with user profiles since SEP 11 RU5, it is very interesting to look at Microsofts following recommodation:

Group Policy related files

Group Policy user registry information. These files are located in the following folder:

%allusersprofile%\

Exclude the following file:

NTUser.pol

Group Policy client settings file. These files are located in the following folder:

%Systemroot%\system32\GroupPolicy\

Exclude the following file:

registry.pol

You may find the whole article under the following link:

 http://support.microsoft.com/kb/822158/en-us (Article ID: 822158 - Last Review: October...

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Tags: 11.x, Endpoint Protection (AntiVirus), Best Practice, Configuring, Security, Tip/How to, Windows, Security Community Blog
Symantec Joins Lockheed Martin Cybersecurity Alliance
Joe Pendry | November 17, 2009
0 comments

Last week, Symantec announced its participation in the Lockheed Martin NexGen Cyber Innovation and Technology Center. This initiative supports the Symantec’s vision of providing comprehensive and long-term security solutions for the US Government through intimate knowledge of government requirements and challenges, forward-leaning technologies, and working relationships with the public and private organizations that drive governmental standards and vision.

As reported in Government Computer News, the center will "the new NexGen facility will be able to tap into the defense center's data feeds, or simulate government agency computing environments, and test various approaches to mitigate cyberattacks.... The new center also features dedicated distributed cloud computing and virtualization capabilities. Those capabilities would permit an agency to...

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Tags: General Symantec, Best Practice, Defense & Intelligence, Federal Government, Security, Security Community Blog
Study Reveals Small Businesses Lack Security Policies
Sheri Atwood | October 30, 2009
4 comments
Study Reveals Small Businesses Lack Security Policies
 
The security threats to small businesses are increasing in complexity, number and frequency, and the volume of information they must protect and maintain continues to expand.  A surprisingly high number of Small businesses have yet to take even the most basic steps towards protecting their businesses, such as implementing antivirus or backing up their data. 
 
As part of Cyber Security Awareness Month, the National Cyber Security Alliance (NCSA) and Symantec partnered to conduct a survey on the cyber security awareness practices and habits of roughly 1,500 small businesses in the United States. The results showed that while 65 percent of those surveyed believe that Internet security is critical to their business, only 28 percent have formal Internet security policies.
 
...
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Tags: Backup Exec, Endpoint Protection (AntiVirus), Best Practice, Security, Tip/How to, Security Community Blog
July 2009 Issue on Amazon Kindle
Patrick E. Spencer | October 10, 2009
0 comments

Starting with the April 2009 issue, we began publishing each issue of CIO Digest to the Amazon Kindle. Readers want to consume content in a variety of different formats, and the increasingly popularity of the Amazon Kindle prompted us to begin making each issue available on it.

The July issue has some really interesting articles, including an exclusive interview with Steve Vollmer, the VP of IT and CTO at Las Vegas Sand Corporation, features on ways to optimize storage investments and strategies on weathering the 2009 economic climate, and much more. Click here to access...

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Tags: Altiris Client Management Suite, Altiris Deployment Solution, 11.x, Altiris IT Asset Management, Altiris Notification Server, Altiris Server Management Suite, Cluster Server, Data Loss Prevention (Vontu), Endpoint Protection (AntiVirus), General Symantec, NetBackup, Storage Foundation, Best Practice, Evolution of Security, IT Risk Management, Security, Tip/How to, Storage and Clustering, Backup and Archiving, Endpoint Management and Virtualization, Inside Symantec, Security Community Blog, Storage & Clustering Community Blog
Web Deployment of sep in a workgroup network
Bijay.Swain | October 6, 2009
1 comments
We are using 1000 license of SCS 3.1 . And all of the Pcs are spread over 20 Km area .  Now we are upgrading those clients to Symantec Endpoint Protection.
Now the problem is we are in a workgroup model network (No active directory domain) so we can’t use group policy/Login script/domain admin account to use push deployment feature of SEP. And Sep doesn’t have any web deployment feature like SCS had earlier. I searched for any option for remote deployment in a workgroup model network but unable to get any solution.
 
So decided to try something which will work in my environment and I came up with an idea, which I have recorded (procedure) as a .swf  file and putting it in the website .It may help others to deply client in workgroup.
Best feature of this is it also removes the old version of Symantec antivirus if present on the client system. You just have to call the user and ask him to open the website...
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Tags: Endpoint Protection (AntiVirus), Best Practice, Installing, Security, Tip/How to, Upgrade, Security Community Blog
Migrating SEPM DB to SQL 2008
Kedar Mohile | September 28, 2009
1 comments

Migrating SEPM DB to SQL 2008

The procedure would remain same as before. You might want to check the following

  1. Remove the SEPM from any replication setup with other SEPMs
  2. Backup the SEPM server certificate
  3. Backup the existing SQL database using SEPM backup and Restore wizard
  4. Install an instance of Microsoft SQL Server 2008
  5. Uninstall the Symantec Endpoint Protection Manager
  6. Reinstall the Symantec Endpoint Protection Manager configured to use a new Microsoft SQL Server 2008 database
  7. Restore the SEPM server certificate
  8. Restore the backup copy of the database
  9. Reconfigure the Symantec Endpoint Protection Manager database to recognize Microsoft SQL Server 2008 by running Management Server Configuration Wizard...
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Tags: 11.x, Endpoint Protection (AntiVirus), Best Practice, Configuring, Database, Installing, Security, Tip/How to, Upgrade, Windows, Security Community Blog
Process to upgrade to RU5
Aniket Amdekar | September 22, 2009
0 comments

Normal
0

false
false
false

EN-US
X-NONE
X-NONE

MicrosoftInternetExplorer4

upgrade process2.jpg

Step 1: Back up the database

 Back up the database used by the Symantec Endpoint Protection Manager to ensure the integrity of your client information.

Step 2: Turn off replication

Turn off replication on all sites that are configured as replication partners. This avoids any attempts to update the database during the installation.

Step 3: Stop the Symantec Endpoint Protection Manager service

The Symantec Endpoint Protection Manager service must be stopped during the installation.

Step 4: Upgrade the Symantec Endpoint Protection Manager software

...
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Tags: 11.x, Endpoint Protection (AntiVirus), Best Practice, Security, Security Community Blog
Symantec Endpoint Protection Quarantine Expansion
snekul | September 21, 2009
0 comments

I helped an admin out yesterday who was running out of disk space on a system. It turns out a very large email folder in Thunderbird was triggering a virus alert and an attempt to clean it up, but the cleaning failed. As such, the file was left in quarantine and left on the file system. Each time a scan ran, this happened again and the hard drive slowly filled up. By default, SEP clears items out of quarantine that are over 30 days old. I suggest adding the second option to your systems that also sets a file-size limit. Probably aim high, like 5120 MB or so, since it isn't permanent. This should be enough to prevent systems that had ample hard disk space from running out for some reason caused by SEP and misbehaving software, yet still allow for file recovery in most circumstances.

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Tags: 11.x, Endpoint Protection (AntiVirus), Best Practice, Configuring, Security, Security Community Blog
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The Security Community Blog is the perfect place to share short, timely insights including product tips, news and other information relevant to the Security community. Any authenticated Connect member can contribute to this blog.
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