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Showing posts tagged with Customer Reference remove filter
CIO Digest, October 2009 Issue Now Available
Patrick E. Spencer | 16 Oct 2009 | 0 comments
The October 2009 issue of  CIO Digest is now available now, featuring a interviews with IT leaders from organizations such as Her Majesty’s Government, Red Robin International, Midland Realty, the Renault F1 Team, among others, as well as an Executive Q&A with Adrian Chamberlain. It also includes a solutions feature on endpoint virutalization and an industry feature on local government IT challenges and strategies.

The exclusive interview (cover story) with John Suffolk, the CIO and CISO for Her Majesty's Government (HMG), provides readers will insight into the overarching strategies that are driving IT decision making for HMG. Specifically, when former Prime Minister Tony Blair commissioned the Transformational Government initiative, Suffolk was given the charge to deliver new...

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Do you hate spam? So do I
Jon Eyre | 30 Mar 2009 | 0 comments

Let me just put this out there. I hate spam. On the scale of things I hate, spam might be in the top-three, trailing only the Los Angeles Lakers, a satellite service that shall remain nameless, and lettuce. A lot of people think I should end my beef with lettuce, but seriously what does it bring to the table? As far as I can tell it has no flavor, and because of that we must mask that lack of flavor with something like ranch dressing, which defeats the purpose of eating something as disgusting as lettuce in the first place. But that’s not what I’m here to talk about today. I want to discuss spam.

Recently I began to get a lot of spam at my personal email address, and I’m not afraid to admit that this...

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IT GRC Turns Operational Risks into Returns
Patrick E. Spencer | 27 Feb 2009 | 0 comments

 

“The principals of good IT governance, risk management, and compliance are the principals of good management” according to Scott Crawford, research director at Enterprise Management Associates. Research by the IT Policy Group serves as corroboration: organizations with good IT GRC have 17 percent higher revenues, 14 percent higher profits, and 18 percent higher customer satisfaction rates. They also spend 50 percent less on regulatory compliance annually.

Three-legged stool

For “Turning Risks into Returns: How IT Governance, Risk Management, and Compliance Drive Business Results,” CIO Digest spoke with Scott Crawford, the research director at Enterprise Management Associates, who explains that ITIL’s three-legged stool—people, processes, and technology—form the basis for successful IT GRC.

Core elements of good IT GRC...

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