Symantec Help (SymHelp) is a diagnostic utility used to help automate support for multiple Symantec products. SymHelp features a new utility, the Threat Analysis Scan, that can help to identify suspicious files on a system. This new feature replaces the previously known Load Point Analysis and Power Eraser tools.
Use the Threat Analysis Scan when you believe there might be malware on a system but security software is either unable to detect it or to remediate it. The Threat Analysis Scan can help to identify the following types of malware
- New variants of existing threats that are not detected by the current definition sets
- Fake antivirus applications and other rogueware
- System settings that have been tampered with maliciously
Because the Threat Analysis Scan uses aggressive heuristics to detect these threats, there is a risk that...