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DomSYMC | 02 Dec 2013 | 3 comments

In our constant endeavor to provide a better experience for our customers, we are in the process of updating our Certificate Revocation List (CRL) and Online Certificate Status Protocol (OCSP) infrastructure.

The upgrade for CRL lists has been transitioned and implemented on May 06, 2013. With the OCSP list undergoing an upgrade by January 13, 2014.

Here’s how you’ll benefit

  • Faster response time – CRL/OCSP requests will be served from the closest location to the user with dramatically improved average response times.
  • 100+ additional new sites – more sites handling CRL/OCSP requests mean improved availability and reliability all over the globe.

More information and best practices for updating any firewall policies and/or access control devices for this transition for both CRL and OCSP lists can be found referencing our knowledge base articles below.


InsentraCameronM | 30 Nov 2013 | 0 comments

Symantec Encryption Desktop (SED) is a PGP client that runs on Windows. SED is a single client that has many functions including:

  • Key management
  • PGP Zip
    • File encryption using keys or passwords
    • Create self-extracting archive files for people who do not use SED
  • PGP Shredder
  • PGP Messaging
    • Email encryption
    • IM encryption
  • File Share Encryption
    • Automatic/seamless encryption of all files in a Windows file share
  • PGP Disk
    • Full disk encryption
    • Partition encryption

Note: SED is compatible with GPG.

In the enterprise you will normally install Symantec Encryption Desktop with a license. However, you can install SED without a license and use it to encrypt, decrypt and sign files as well as use PGP Shredder to securely erase files.

Using SED without a license is a good way to learn about encryption...

Philip Routley | 24 Nov 2013 | 0 comments

“What’s the worst that could happen?” It’s one of those hackneyed phrases we’ve all grown tired of. But for small businesses, when it comes to cyber-crime and the threat it poses to commercial success and maybe even survival, this is exactly the sort of question you seriously need to ask yourself.

Small businesses are increasingly the prey of choice for clever, callous, determined cyber-criminals worldwide, with a rising tide of firms paying a crippling price for not putting effective defences in place. Take the firm that had key financial data locked by a ‘ransomware’ attack and caved in to a demand for $3000 to release it – a hefty bill no doubt compounded by the cost of business downtime, system clean-up, damaged reputation and the sheer trauma of this sorry saga. Or take the...

dougbowers | 18 Nov 2013 | 0 comments

Most people today rely on email as their method for business communication – sending and receiving hundreds of emails every day. This dependence on email can create a weak link in securing corporate information and expose a company to attacks. While hackers still use general spam emails and social engineering (or phishing) attacks against organizations, they are now increasingly pursuing sophisticated and targeted attacks that are far more difficult to differentiate from the emails we typically receive. In fact, Symantec’s 2013 Internet Security Threat Report found a 42 percent increase in targeted attacks in 2012.  

Most spam emails are relatively easy to identify and quarantine, but targeted attacks are customized for their recipients, making them harder to spot. For example, a company’s HR department could receive an email that requests that they click on a...

megamanVI | 07 Nov 2013 | 3 comments

Cryptolocker ( is a new malware that surfaced recently. It is wreaking havoc on Windows file shares and locking people out of their files. The malware encrypts commonly used documents and prevents the user from accessing them. The malware will then attempt to extract payment from you to unlock your files. Arstechnica has a great writeup on this (


Some tips on dealing with this malware:

  1. Ensure your virus protection is up to date
  2. Restrict workstation permissions so that the general users have limited access rights...
Amanda Grady | 04 Nov 2013 | 0 comments


As we announced in 2011, Symantec Message Filter powered by Brightmail is discontinued for Enterprise, Mid-market, and Small Business customers. If you are an existing customer with a current subscription, you can continue to use the Symantec Message Filter version 6.3 until the end of your current subscription or the End of Support Life. You will need to migrate to an alternative product no later than the time of your next renewal.

In order to enable earlier migration, most existing customers with a current subscription are now entitled to migrate to the Symantec Messaging Gateway appliance product. Symantec Messaging Gateway offers superior functionality that includes the same 99%+ effectiveness against spam, malware and phishing messages, as well as rich reporting and centralized management, advanced threat protection, integrated MTA, content filtering, data loss prevention capabilities, LDAP integration, native TLS support...

Chad Dupin | 30 Oct 2013 | 0 comments


Register Today

We are playing Eye Of The Tiger to get ready for Stump The Chump: SEP Style

Want to know something specific about Symantec Endpoint Protection (SEP)? Think you know something about architecting, installing, configuring, or administering SEP that nobody else does?  If you stump the chump, it’s worth $20 at Best Buy.

James Lanning of ITS Partners (a.k.a. "The Chump) will be hosting a webinar event during which you will have the opportunity to him ask any architecture, installation, configuration or administration-related question about the latest version of SEP. If he doesn’t know the answer...

Teresa Law | 28 Oct 2013 | 0 comments

See our 5 best practices to stay safe online and test your cyber awareness at

According to the United States Department of Homeland Security, cybercrime is one of the main focuses for Cyber Awareness Month:

Cybercrime - Focuses on national and local efforts to prevent traditional crimes like theft, fraud, and abuse that can also take place online

The number of cybercrimes have been going down according to the 2013 Norton Cybercrime report. However, that still equals more than 1 million victims per day globally and $113 billion USD annually, which is enough to host the London Olympics 10 times over.  Although the number of victims were down, the cost per individual has risen by 50...

Mithun Sanghavi | 28 Oct 2013 | 30 comments


Symantec Endpoint Protection 12.1.RU4 has been released on October 28' 2013.

You may find the latest release, Symantec Endpoint Protection 12.1.RU4, here:

SEP 12.1.4.jpg


This build's version is: 12.1.4013.4013.

This release provides extended Mac protection, Mac OS 10.9 support, Microsoft Windows 8.1 support, and security improvements, by including the following new features:

  • Support for Mac OS 10.9 “Mavericks”.

  • Mac IPS protection – Network Intrusion Prevention System based on signatures where each...