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SebastianZ | 14 Apr 2014 | 0 comments
  • Symantec Product Security has posted SYM14-005 Symantec LiveUpdate Administrator Unauthenticated/Unauthorized Account Access Modification and SQL injections advisory. This is a high severity advisory which affects LiveUpdate Administrator 2.3.2.99 and earlier. As part of normal best practices, Symantec strongly recommends keeping all operating systems and applications updated with the latest vendor patches.

Affected Products

...

Product

Version

Build

Solution(s)

Symantec LiveUpdate Administrator

2.x

2.3.2 and prior

Upgrade to LUA 2.3.2.110

Wally | 08 Apr 2014 | 0 comments

In addtion to the steps to follow in HOWTO54944 Licensing an unmanaged client,  after the .slf file is placed in the client's inbox as described in the HOWTO article, check the client's system log.

In the client's UI - VIEW LOGS>Client Management Log>System Log.  An entry appears that states "The client has successfully applied a license file (nnnnnnnn) from the inbox.", where nnnnnnnn is the name of the license file.

Some time after the license file is applied, another entry appears - "[Client authentication token request} Information submitted to Symantec]  Size bytes (nnn)" where nnn is the length of the CAT request.

If a valid license is not present, the CAT request will fail.

A L Johnson | 08 Apr 2014 | 3 comments

Symantec launched its 2014 Internet Security Threat Report (ISTR), Volume 19, which highlights how cybercriminals unleashed the most damaging series of cyberattacks in history – ushering in the era of the “Mega Breach.” Please visit the ISTR landing page for this year’s report and supplemental assets.

 

Muad'Dib | 03 Apr 2014 | 0 comments

I ran into an issue changing the Installed Feature set on clients and i wanted to share my solution.

I was following the below tech Article on how to add or remove features:

http://www.symantec.com/docs/TECH90936

What was happening is that when the client received the new Install Package with the updated feature set, the client would never update its installed features.

For example, if i had a client group which was installed without the Firewall feature, but then i wanted to add the Firewall feature it would not install.

After tons of searching around i found the following VERY helpful post:

https://www-secure.symantec.com/connect/forums/remove-sep-components-update-content

My situation was very similar. If the client was upgrading versions (for example from 12.1 RU3 to 12.1...

Chetan Savade | 03 Apr 2014 | 70 comments

Hello Everyone,

Symantec Endpoint Protection 12 RU4 MP1 is released.

This build's version is: 12.1.4100.4126

What's new in this release:

Extended upgrade support

  • Unlike most maintenance patch releases, you can upgrade any version of Symantec Endpoint Protection directly to 12.1.4.1. Unsupported downgrade paths still apply.

Expanded operating system support

  • The Symantec Endpoint Protection (SEP) client is now supported on Windows To Go (Windows 8.1 Enterprise).
  • Symantec Endpoint Protection Manager (SEPM), the SEP client, and the Symantec Network Access Control client are now supported on Windows 8.1 Update 1.
  • SEPM, the SEP client, and the Symantec Network Access Control client are now supported on Windows Server 2012 R2 Update 1

Note: If in case you do not see the SEP 12 RU4 MP1 Release on...

Mithun Sanghavi | 30 Mar 2014 | 4 comments

Symantec Endpoint Protection receives the AV-TEST AWARD FOR BEST PERFORMANCE 2013

AV-AWARD-Performance-Symantec-Endpoint-Protection_01_9d2b025116.png

Corporate Users (Windows): Symantec Endpoint Protection

The AV-TEST AWARD FOR BEST PERFORMANCE 2013 is presented to the security software that has the least influence upon a system once installed.

The tests that are carried out involve typical activities such as loading websites, downloading software, installing and starting up programs and copying files.

To check the regular test results - http...

Sym_Chris | 27 Mar 2014 | 0 comments

The big issues!

In our last blog, we noted that the most common issue that causes Symantec.cloud customers to contact support is mail delivery issues. With that in mind, we've prepared a series of videos that we think you'll find useful. They cover how the service works, common delivery issues and how to troubleshoot them.

We hope you find them useful.

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Sym_Chris | 21 Mar 2014 | 0 comments

Hello!

Welcome to the first of many Symantec.cloud support blogs! It's been a busy year for everyone, with cloud-based IT solutions continuing to snatch headlines everywhere. We thought it would be a good time to share what we're doing in support.

Top Issues!

Here in support we monitor all of the issues coming through. Two items in particular come up time and time again and they are the most prevalent reasons our customers contact support for 2014 so far.

The first of these is Mail Failures. Symantec.cloud process literally billions of mail connections each week, so a certain degree of mail failures are to be expected. It might surprise you to learn however, that less than 10% of the mail failures investigated are as a result of the Email Security Service. Most mail failures occur with the sender or recipient.

With that in mind, we always advise our customers to read any bounceback message they receive carefully. We've put...

James Labonte | 19 Mar 2014 | 0 comments

Internet security never looked the same after Netscape Communications created the SSL certificate in 1994. Looking at the Internet’s growing popularity then, it was easy to see it becoming a dangerous medium in not-so-distant future. Developers at Netscape took the cue and started putting in the effort to utilize strong encryption algorithms in the forming of an SSL certificate, to make sure the important data stored on the web is only seen by the intended parties. Thanks to their earnest efforts; today, Secure Socket Layer (SSL) certificates have become an integral element of website security, especially in case of e-commerce and banking websites.

 

SSL certificates are issued by Certificate Authorities (CAs), who manage security credentials and public keys for the actual message encryption. As Internet users became more aware of Cyber Security, SSL certificates became the most sought after solution to fight cyber crime. And it still is today, when it comes to...

The Conquistador | 14 Mar 2014 | 8 comments

Checklist for scanning suspicious files
1.    Disconnect any drive mappings and check to see if the PC has any shared folders
2.    Stop the shares if they are present, they can be reestablished if necessary after cleanup
3.    Take the PC OFF the network
4.    Check disk space, lack of disk space can cause multiple issues
5.    Check to see if any users have local admin rights, if they do, remove them
6.    Check the “Run” Key in the registry for any suspicious entries (Check on HKEY_LOCAL_MACHINE AND     HKEY_CURRENT_USER
    Delete any suspicious entries from
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
7.    Check for old windows user profiles, check with...