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Kevin Haley | November 17th, 2009
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Yes, it’s a cheap trick and not even close to original. But the lesson here is that even obvious social engineering tricks can get people to click on a link. We can’t help ourselves. We love to click. Clicking on links and attachments that are accompanied by just the slightest bit of social engineering appears to be a basic human need. I expect it to show up in a revision of Maslow’s Hierarchy of Human Needs any day now—behind love, but certainly ahead of safety.

I do have a point to all this. Two actually. As we compiled the Security Trends to Watch in 2010, what occurred to me is that the people who most needed to read this information never will. At least not without some social engineering on my part. And since social engineering plays such a prominent role in future trends, it seemed appropriate. So I’ve decided to use this little trick to get people to...

Kevin Haley | November 17th, 2009
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The Security Response team has compiled the top security trends of 2009. We pulled data from the Global Intelligence Network and the experiences of the thousands of analysts and security experts at Symantec to come up with the top trends for the year. While none of these trends will be a surprise to anyone even casually following the threat landscape, when compiled and summarized, it is clear that the breadth of security problems in the past year was pretty stunning.

For example:

•    Toolkits and threat recycling have made malware easier to create than ever
•    Polymorphic technology is being applied to make threats harder to catch
•    Botnets, large and small, are used as the foundation of attacks making most attacks complex
•    All major news events are used for social engineering
•    Major brands are being appropriated by cybercriminals...

Kevin Haley | November 9th, 2009
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One thing I see again and again in this job is that people usually don’t think about security until after they are hit with an incident. Companies create disaster recovery plans after the disaster. They come up with incident response teams after the incident. And consumers get antivirus software after they’ve had a virus infect their system.

People, here is a chance to turn that all around. We’ve seen several incidents of mobile phones being hacked. So far it’s been by old school hackers, those that are doing it just to prove that it can be done. But history shows us that the cyber criminals follow closely behind the old school hackers, and they will not be doing it for kicks—they’ll be doing it to rip you off.
 
Security professionals approach any situation like this by a risk assessment; in other words, they try to figure out what bad things could happen. Then they can hope for the best, but prepare for the worse. If...

Kevin Haley | October 19th, 2009
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In the 80’s I lived in NYC. At the time, enterprising hustlers had re-introduced the old Three Card Monte con game to NYC streets. Like wide ties and frozen yogurt shops, Three Card Monte always seemed to come back into fashion. Before you knew it, the streets were full of grifters running games. Whole blocks would be lined with these low-rent con men, standing behind cardboard boxes, tossing cards and asking the suckers to put their money on the red queen.
 
How could there be that many bad guys running Three Card Monte scams at one time? Well, there was plenty of money to be made, and it drew the criminal element like flies to honey. Grifters were making a lot of money at the con and every two-bit chiseler wanted their own piece of the action. Plus, there was very little needed to get in on the scam. The barrier to entry was low. You only need three playing cards, a couple of cardboard boxes for a...

Kevin Haley | October 7th, 2009
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Every day when I walk into work I’m greeted by an avalanche of data on new malware and Internet scams. The numbers in the last few years have been staggering. And when you think about the people behind the numbers it can get quite sad—people who’ve had their computers taken over, been scammed, stolen from, and just plain abused by cyberthiefs. It can get to you. A lot of days I don’t feel so good. Today I feel better. The FBI just announced they will arrest nearly 100 people involved in a phishing scheme.

The FBI calls it Operation Phish Fry. Operation Phish Fry means that someone in the FBI loves a bad pun. But the important thing is it means that a whole bunch of bad guys are going to jail. It’s not going to eliminate all phishing attacks (we detected 55,389 phishing Web site hosts in 2008 alone). But this latest move takes a lot of bad guys off the Internet and...

Kevin Haley | August 18th, 2009
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Many years ago I worked in the network router business. Back then, as a product manager, I wrote datasheets. Yeah, exciting stuff, but you have to start somewhere. There were these datasheets—the backs of them always contained what we called the "speeds and feeds," which included the different types of connections the router supported, the different protocols, and the performance numbers. If you knew nothing about routers and networking protocols it must have looked like just a bunch of incomprehensible numbers.

When I look through some versions of the Symantec Internet Security Threat Report I can’t help but think of those speeds and feeds I use to write. You could look at the data in the ISTR as just a bunch of numbers. Although, one of the things I like about the ISTR is how easy to read and accessible it is. So, my speeds and feeds analogy breaks down here. I think it is likely that some people do look at the report as a bunch of numbers and find it...