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SAMG Tech Support Team | 18 Dec 2009 | 0 comments

Here's some installation and upgrade information from our Tech Support team. Symantec strongly recommends the following best practices:

1. Read the 5.1 Late Breaking News Technotes:

2. Use the Symantec Operation Readiness Tool for 5.1 installation and upgrade preparation:

3. View the 5.1 instructional videos ...

Mark Garringer | 15 Dec 2009 | 1 comment

Indiana Storage & High Availability User Group
Minutes from December 8, 2009

The third meeting of the Indiana Storage & High Availability User Group was held on Tuesday, December 8 2009 at Alverno Information Services in Beech Grove, IN. 10 individuals attended, representing 7 distinct organizations. In addition, Symantec was represented by two local attendees and one remote attendee.

The meeting began with lunch at 11:00 (thank you, Panera). At 11:25, we got down to business, with Brian Doyle welcoming the group, delivering some announcements and introductions, and highlighting the agenda for the session.

The announcements reiterated the highlights of the User Group website, the details on the Rewards Program, and information about how to obtain a...

Dev Roy | 05 Dec 2009 | 0 comments

Storage Foundation HA 5.1 introduces keyless feature enablement. The primary objective of keyless is to improve the customer experience with Storage Foundation HA (SFHA) and make it easier to deploy, manage and use our products. Note that a customer continues to be required to have valid licenses for the product they are running. Entitlement does not change in 5.1

As customer would still require NFR keys hence this document shall be useful for customers Register and get their license keys and make 5.1 With Key after 60 days or else if customer is running on older version then also they can use the same procedure for the aquisition of license keys. Also this document provides information on how to download their product that they have purchased.

If you need more information on SFHA5.1 keyless then please visit the blog introducing-...

Patrick E. Spencer | 10 Oct 2009 | 0 comments

Starting with the April 2009 issue, we began publishing each issue of CIO Digest to the Amazon Kindle. Readers want to consume content in a variety of different formats, and the increasingly popularity of the Amazon Kindle prompted us to begin making each issue available on it.

The July issue has some really interesting articles, including an exclusive interview with Steve Vollmer, the VP of IT and CTO at Las Vegas Sand Corporation, features on ways to optimize storage investments and strategies on weathering the 2009 economic climate, and much more. Click here...

mobilegleed | 23 Sep 2009 | 1 comment

A few weeks back a large number of Product Managers, Technical Product Managers, and Sales Engineers (SEs) gathered for our annual SE Symposium in Las Vegas.  VCS One was definitely on everyone's mind, especially with the upcoming 5.0 release.  Here's a summary of the Q & A from the VCS One sessions I attended.

Question:   How many Policy Masters (PMs) are needed for a VCS One Cluster?
Answer:      One PM per cluster.  Larger environments will implement multiple VCS One Clusters per data center.

Question:  Does the PM have to run in an active/passive cluster?
Answer:     Do to the critical role of the PM dedicating hardware is best to ensure performance, reliability, and availability.   

Question:  Can we run other apps on the PM cluster?
Answer:  ...

Samuel Brunacini | 14 Sep 2009 | 0 comments

This presentation was given at Collaborate2009 and covers how to create virtualized Oracle servers utilizing Solaris Zones and make them completely portable, even to another data center.

The solution is accomplished with the Solaris OS, Oracle RDBMS, and Symantec (Veritas) Storage Foundation HA/DR. The portable “Oracle zones” are storage and replication-method agnostic, and the database files are “wrapped” so they can even be transported to other *nix platforms for backup or migration purposes.

Rishi Manocha | 26 Aug 2009 | 3 comments

Storage Foundation Manager 2.1 is now available, and here's your one-stop spot for short how-to screencasts to get up and running fast, download info, and links to technical documentation and discussion forums.

What's New?

Storage Foundation Manager 2.1 is a cross platform release, and includes updates to the Central Server on Linux, Solaris and Windows, as well as updates to Managed Hosts on all platforms. The 2.1 release includes the following new features:

  • Health Check now supports Windows hosts (in addition to Unix hosts)
  • License Deployment Reporter (LDR) now supports Windows hosts (in addition to Unix hosts)
  • Support for MS SQL and Exchange for Windows
  • Better Oracle discovery
  • Native Managed host for IA64 on Windows
  • Performance improvements and bug fixes
  • Enhanced Converged Agent support (partnering with CommandCentral)
  • Seamless upgrade support for SFM 2.0...
phil samg | 26 Aug 2009 | 0 comments

Storage capacity management obviously drives CapEx expenditures. However, capacity management also ripples through the rest of storage infrastructure cost profile. Capacity impacts software license costs, maintenance costs as well as power/cooling and floor space costs. Thus, capacity management is the #1 thing that any IT organization can do for cost containment. Here is a related post with four steps that you can take to control capacity: .

Eric Gao | 13 May 2009 | 0 comments

Here I put down some tips in the community, in case someone else suffers the same issue.

1. manually import agent/type
There is once a time, I have to install vxvm/vvr on a a server without X environment,  after done all the installation,   I found the problem I have to import few vcs types like RVG, RVGShared, RVGLogowner etc etc, that defined in file /etc/VRTSvcs/conf/  As I was using a citrix session and I am not allowed to install some X server software,  then that became a problem because I don't remember the syntax to so many commands,  normally I just import the file from hagui,  but not for this time.  Then what to do?   while later on, I got this tip from my friens,

/opt/VRTSvcs/bin/hacf -typetocmd /etc/VRTSvcs/conf/ -display

though the sumbcommand typetocmd is not showing up in man page or help page.   then all I...

Eric Gao | 13 May 2009 | 1 comment

There is once a time that I was tasked to downgrade vxvm from 5.0 to 4.1,  after the downgrade, all dgs are unable to import with some invalid configuration.  After gone through all the relevant document, I couldn't fnd any references. After open a case with symantec, I got the finial confirmation this is not supported and data backup & restore must follow the downgrade of binary vxvm software.

Having said that, my task was still there, without being supported, I still need to action this task and after several tests, it went through.  Pls note, this is NOT supported by symantec and you should NOT try this on production environment with proper backup in place.  Make a backup either from application level like file system level, or from lower level like disk level with such as EMC bcv etc etc.

Ok, let's walk through the procedure and you might provide a better sub steps, if so, pls contribute to this community to...