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dennis_wenk | 04 Oct 2012 | 1 comment

“Best Practices” is a popular expression of the intent to manage business continuity prudently.  Best Practices are seen as a way to sidestep both the quantification of operational-risks, as well as, the objective evaluation of the cost-benefit for any proposed mitigation actions.  There are several reasons why Best Practices “Are not.” best for Business Continuity purposes.

  • It is unreasonable to assume that a best practice could optimally answer the business continuity questions for multiple organizations.  Organizations differ widely in terms of their maturity level, their technologies deployed, and their vulnerabilities. 
  • Given the wide assortment of published ‘best practices’, which of the best practices really are the ‘best’ for any particular circumstance? 
  • No organization could hope to implement all of the thousands of best practices to get it perfectly-right, and there is...
dennis_wenk | 04 Oct 2012 | 0 comments

Virtualization is the creation of a virtual (rather than actual) version of something, such as an operating system, a server, a storage device or network resources. Virtualization is a computing technology that enables a single user to access multiple physical devices. This paradigm manifests itself as a single computer controlling multiple machines, or one operating system utilizing multiple computers to analyze a database. Virtualization is about creating an information technology infrastructure that leverages networking and shared physical IT assets to reduce or eliminate the need for physical computing devices dedicated to specialized tasks or systems.

Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a service over the Internet. Through cloud computing, a world-class data center service and collocation provider offers managed IT services through a hosted or "Software...

dennis_wenk | 04 Oct 2012 | 1 comment

Professor John Graham of Indiana University points out that “large amounts of resources are devoted to slight or speculative dangers while substantial and well-documented dangers remain unaddressed”.  It has been well established that people often too much weight is placed on risks of low probability.  Such is the dilemma of complexity within IT infrastructure.  We often talk about hackers, malware, floods, fires, earthquakes, and tornados; while the real crisis is happening right under our nose and it has well over 5,000 risk signatures.  This crisis is the complexity in the IT infrastructure and it is causing considerable losses for companies.

The likelihood that an organization will experience a catastrophic loss from an IT failure is far greater than any catastrophic disaster or "black swan" event.   IT failures are costing companies trillions of dollars every year; worldwide downtime is estimated at over $35 Billion...

dennis_wenk | 24 Sep 2012 | 0 comments

Operational resilience is the economical balance between an organization’s requirements for service availability and the consequence of an interruption to that service.  The likelihood that your organization will experience a catastrophic loss from a material service interruption caused by an IT operational-problem is far greater than any service interruption being caused by some disaster or ‘black swan’ event.  So if the overarching objective is to protect our organizations from bad events that generate losses then it is time to focus our attention to creating resilient IT operations.   

We live in a technology driven world.  Every possible business processes has been automated; automated to the point where Information Technology is deeply embedded in the operating fabric of our business and the organization is now highly dependent on information technology.  IT has become a microcosm of the organization and it is used to...

dennis_wenk | 24 Sep 2012 | 0 comments

Recently some have said that the ultimate goal for Business Continuity Management (BCM) practitioners is to get “business continuity management activities out from the computer room and into the business and boardroom”.  Most likely this is the remnant from bygone era in business continuity; the notion that the computer room, or more appropriately the modern data center, should be relegated to disaster recovery (DR) activities, undeserving of serious attention for the business-oriented BCM practitioner.    Nothing could be further from the truth in today’s business-world and if our ‘best practice’ provides this type of misdirected guidance then we have completely lost touch with reality.  

Technology has transformed the way we do business and that transformation puts the data center directly into the domain of business-oriented practitioner because the data center is the largest source of operational risk in any...